AD Williams

Unit 3 Palmers Road Industrial Estate, PO10 7DH, Emsworth, GB
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4.00
Based on 870 Reviews

5

72.64%

4

7.70%

3

3.33%

2

2.64%

1

13.68%
About AD Williams

At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.

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MARINA KAMAL
United Kingdom | 24 August 2024

"I handed over the car to them, and the side mirror was intact. I had a problem with the front bumper. They returned the car to me after 4 or 5 days, and the front bumper issue was resolved. However, I later found that the driver's side mirror wasn't opening automatically like it was supposed to. I also noticed a yellow scratch on it, which means the car was hit near the mirror, causing it to stop opening automatically. When I called them to fix it, they avoided taking responsibility and denied everything. They told me, 'If you have proof, send it to us. If not, it's not our problem.' Of course, I didn't have proof that the car was working fine before because I didn't imagine that a reputable company like this would damage the car and then deny it. I tried contacting them afterward, but they wouldn't answer my calls. Their manager spoke to me very rudely and was completely unprofessional. He asked me to send pictures, which I did, and he asked for a video. When I told him, 'Okay, send me a link, and I'll send it to you,' he didn't send anything and avoided responding after that. So, I must say, your service is terrible

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ALICE Oborne
United Kingdom | 24 August 2024

Very pleased with the job the team completed on my car! Will definitely use again.

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M.M
United Kingdom | 24 August 2024

Fantastic, especially the driver Paulo who dealt with me in a very professional manner. Very polite with a funny sense of humor. Exceptional customer service. Very knowledgeable and helpful young man. My car came in for some bodywork and they did a great job!. Paulo delivered my car back looking brand new! 5*

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Caroline Clark
United Kingdom | 24 August 2024

Really quick friendly service, car looked amazing on it return. Would recommend this company.

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Kathy Redman
United Kingdom | 23 August 2024

Quick and painless experience, thank you

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Consumer
United Kingdom | 23 August 2024

It was a pleasure to deal with Lou Mark and Caroline . Their friendliness and efficiency was much appreciated and unfortunately in these times is not always the case. Thank you.

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Sophie Reed
United Kingdom | 22 August 2024

Good communication, quick pick up, fix and delivery back to me.

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Richard Foster
United Kingdom | 22 August 2024

Friendly efficient service.

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Christopher
United Kingdom | 22 August 2024

Kept me in touch on the progress of my repair and were very easy to deal with.

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Stefano
United Kingdom | 22 August 2024

Great company. Professional and quick turn around on the work. Damian who collected and dropped off our car was great too.

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Mr James
United Kingdom | 22 August 2024

The whole team were very effecient and sorted the car out as quickly as they could. I would recoomend this company to anyone, it was a bonus that they are local to me too.

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Jade Chamberlain
United Kingdom | 21 August 2024

Really good service. Very quick and they have done a great job at fixing my car. The whole process was really easy from start to finish. Really happy with how my car looks. Would definitely use again and recommend. Thank you :)

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Hazel Heron
United Kingdom | 20 August 2024

AD Williams gave really great customer service. My car was ready three days erlier than the estimate completion date. Everything was clearly explained to me and evwryone I dealt with was extremely helpful. The car was returned to me valeted.

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Sm
United Kingdom | 18 August 2024

Not enough characters to put everything on here but they know it was a shambles still noticed bits of the paintwork still not perfect in different light now but never mind the way I was treated was terrible had to go down there to see what was going on and actually found out the truth and was not impressed at all with this place

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Gary
United Kingdom | 18 August 2024

Speed of repair

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Miss W
United Kingdom | 18 August 2024

Very friendly, helpful & incredibly efficient. A very professional garage. Highly recommend.

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Dan
Finland | 18 August 2024

I have a BMW 7Series and choose them to repair my front bumper and they have sprayed only a corner of damage and leaving a dent on the wing at the joint saying it could pass as a minor and I will be satisfied any way. All was covered by insurance and referred by insurance company HAVEN. Long story short they presented at my house with half bumper sprayed and a dent chip on the wing saying where not authorised to fully repair the part damage as an approved manufacturer garage BMW. Customer service disgusting rude and unprofessional routine language and could care less about me. I had to stay other 2 days without car to be redone same work supposed to be done in 2 weeks. All the process scam company was of 2 and half weeks to charge as much they could the insurance company. They are absolutely scam an shameful company service dishonest service and disgusting human beings.

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DR ANNA
United Kingdom | 18 August 2024

Very professional friendly and quick… thank you.

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BOWERING
United Kingdom | 17 August 2024

Very professional service and helpful staff who kept me informed throughout.

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Helen of
United Kingdom | 17 August 2024

Efficient and swift service and very helpful staff.

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