Pleasant experience due to punctuality,clarity of procedure and results and competent use of equipment.

I had an appointment with Emma last week for ear wax removal. This was carried out very professionally with no issues and Emma is brilliant an puts you at ease. I had an appointment with Hassan Jamil today for a hearing test and this was also carried out very professionally and everything was explained well in a friendly professional manner

fantastic experiance

Inverurie branch. He was excellent, solved problems with aids and was very thorough and polite. Brilliant Phil

Hearing Test was so in-depth which was explained really well my only concern was how expensive the heating aids were and not a great selection as I was offered only one type

The lady arrived on time and answered all my queries to my satisfaction.

Friendly welcome that helped put me at ease as nervous about appointment. Everything was explained very clearly throughout examination. Very comfortable,clean clinic environment. Seen promptly.

Good service as always

I had visited the shop two days previously for a routine appointment and on the way home discovered that one of my hearing aids was not working. The next day I telephoned and Theresa was very helpful in making me an appointment with Dee At this appointment Dee gave my aids a thorough clean and service and they have worked perfectly ever since. Many thanks

Although the branch coordinator was not present,the audiologist managed very well by himself.As on previous appointments,the hearing test was very thorough and I was taken through it,step by step.He answered any questions clearly,that I had.

The audiologist carried out a thorough hearing test and adjusted my hearing aids accordingly. Very helpful and pleasant.

Answered all my questions and explained everything to me. A very pleasant lady.

The appointment was on time. The lady who examined me was very cheerful, professional and helpful. The examination was very thorough and each step was explained in detail. She made a number of changes which has resulted in the best hearing I had in a long while.

An excellent appointment. Corran was helpful, thorough and very professional.

Hidden hearing have shown great support for me during my hearing loss journey. Yes it costs money, but there is no greater quality than living life to the full and your hearing is a massive part of that. I would especially like to thank Samatha for her kindness, compassion and honesty over the last year or so,resulting in me purchasing a new set of aids of which has completely changed my involvement in everyday life and therefore improved the overall quality of my life. You only have one life, live it the best you can!! Thank you!!

Very helpful and recommended to others who want to have a hearing aid and test clean every were cup of tea as you arrived and biscuit 🍪 just a nice place to go to get hearing aids sorted and wax removed if needed can’t recommend enough 👍

Very polite and helpful

Polite and helpful

The audiologist was ready in time, clear about what she was going to do. She asked about any problems and suggested ear drops to soften wax. I was given information about new products and improvements.

Careful and efficient service