Outstanding customer support via email. Extremely quick response times, almost immediate - thank you.

I would rather speak to someone rather than do internet transactions and was very happy with the service I was given and a better deal

Peter was very helpful, gave ideas on best way to install and even removed old cables.

What a great service this company provides, especially my agent nick who assisted me in fixing my issue . 5 stars from me . Incredible service

Review for installation. In and out in 30 mins. Efficient, quiet and minimum fuss as I worked from home. Quick presentation at the end to explain WiFi password etc.

Compared with the fibre company I was in discussions with Lit fibre were 100% better all round

Exceptional customer service. Larry offered me the best package price for recommitment.

Amazing customer service and amazing connection there is always WiFi anywhere in the house and everyone who works in the company is friendly, experienced professionals with great customer service

Excellent customer service received from Nick. Answered the enquiry quickly with a great solution. Safe to say I’ve re-contracted for another 24 months.

Peter was great, explained everything clearly and without jargon. Peter even gave advice about my mesh and what to check for if my broadband speed wasn't showing the 550 the new connection was achieving. First time I've had a person in the house and felt relaxed. Peter was really good. Just left him to get on with it and he was really tidy. Above and beyond!

Colin from LIT Fibre was friendly and efficient. He did a fast and very tidy installation, very well done.

Everything so far has been flawless. Chris our installation engineer was very tidy and installed everything exactly where we asked. Lit were super helpful in giving us everything we needed to make sure we could get our static IP on our own router.

Our experience with Lit Fibre so far has been brilliant. They were super flexible when we had to keep changing the installation date due to moving completion dates. Luke, the engineer, was really friendly, calm and tidy. He didn't seem to mind that there was the chaos of us moving in going on around him and just got on with the work he needed to do. To top it off Lit Fibre offer fast internet at a great price. I would highly recommend Lit Fibre.

The best!Never had a problem.

Everything. Easily the best broadband provider I have ever dealt with

I've been using Lit Fibre for 18 months and it has been extremely reliable. The customer service is excellent and I appreciate the help of Kaloyan in renewing my contract at an acceptable price.

Perfect Installation Chris was amazing. He performed the quickest and tidiest installation I have ever had the pleasure of experiencing. We have had BT, Virgin and Sky before but they all lack personability and care. Everything from Lit has been great so far. I would highly recommend them and look forward to our continued relationship.

I had a question about my account today and reached out via chat. My session was interrupted but I immediately received a proactive email from Nick to follow up. Within 10 mins Nick had understood and resolved my query. Amazing service! Thank you Nick

Everything about the Lit Fibre experience has been brilliant in the two months I've had them so far. The installers were so helpful and polite, ensuring everything was left tidy, they even provided options for cable routing. The mobile app is the easiest I've ever used for setting up separate SSIDs for guest networks, 5ghz networks etc. Finally the speeds have been almost exactly as described, very consistently. I honestly couldn't be happier with them and wish I had switched a long time ago.

Great experience with LitFibre. Luke (engineer) was on time, friendly and keen to make sure all was working fine before he left. Nick (customer support) was really prompt replying to a follow up email from me. Much better service than expected with other providers.