Ryan and Colin were fantastic, quick as you like and genuinely nice lads! Can’t thank them enough! Massive shout out to them two. Credit to Lit.

straight through to help desk. fixed my problem of a smart devices not working (set up 2.4ghz in a flash) fantastic service. this after wasting an hour on Google trying to find a fix! Thank you

I rang with a query for renewing my contract and Ian made the whole experience easy and solved it for me. Always have a good service with Lit.

Really impressed with the speedy customer service. Quick replies and was sorted in no time. Thank you, Kaloyan really helped make this a smooth process, 10/10!

Easy to signup, no hassle and quick install.

I haven’t had Lit fibre from you. Spoke with your guy who was running the stall in Welwyn garden city town centre today. He did checks for me and said unfortunately Lit doesn’t cover our post code. We’ve had 23 years of hell with BT and open reach here in AL9 post code. When will you be installing where we are. You’d make a fortune as no one is happy with the internet speed we get here in Brookmans Park. Please come to our area 🤞🙏

I became a Lit Fibre customer about a year ago, and have had nothing but fantastic service from the sales people who initially approached me, the installation engineer, the customer service team I've spoken to when upgrading my package. I have the Lit500 service and routinely achieve the advertised speeds both upload and download with low latency. On receiving my contact renewal email, I called the customer care team today and spoke to Kaloyan. I had a request that needed additional approval, and within 5 minutes of our phone call the approval was sorted and I had an email from Kaloyan with a revised contract offer. Over the last year or so, I have recommended Lit to anyone who will listen, and will gladly continue to do so.

Luke was awesome, knocked out the installation five days ahead of time! Outstanding, thanks!

Thanks Chirs. I for his very effective installation service provided. He was friendly and completed the installation promptly and smoothly. I have joined the 1 GB plan and the speed is absolutely fantasic in a very attractive price, even cheaper than the service plans providing only half the bandwidth from the other service providers.

Luke was the engineer who did my installation. He went above and beyond my expectations to make sure everything was set up exactly how I wanted it. Well done Luke thank you - Lit, give him a pay rise and let him have more time with his new baby.

Excellent service from the operator from lit explaing everything carefully.

Today, I had an installation by Peter. When he arrived explain how he will install and set up LitFibre. Once he completed a job, he asked if I have any question and patiently waited untill I connected few devices to internet. I m very satisfied with smooth set up.

low latency, high bandwidth and great customer service

Good price, installation was quick and easy. Insane speed! Peter was our engineer and he made everything super simple

Just over month now after switching to Lit from my previous ISP(Virgin Media)I'm very happy. Installation by engineer Yusif was great, very professional helpful, making sure I was happy with everything he did to complete my install plus I can confirm that he was spot on when he said with the 1gbs service I'd chosen I'd get over 900mbs on my PC once I'd got my new cat6 ethernet cables hooked up to the router and sure enough I'm getting 947mbs download and an incredible 921mbs upload! Also getting just over 350mbs on the WiFi(UPDATE getting 785mbps d/l 660mbps u/l on WiFi 6 capable devices!) which is a big upgrade from my previous broadband with Lit Fibre over 3x faster on both ethernet and WiFi. Finally the icing on the cake is luckily for me the timing of my 300mbs service contract ending and my monthly payment would be going up by over a 3rd from £40 to £62! Came across Lit when searched for new broadband deals, and found was available to me and had special offer deal on for 1gbs service with free install and free router/hub all for £25 a month for 2 years! Plus despite being a customer of 15 years best deal virgin would offer to keep me was £52 a month for 1gs and required new router or £35 a month to keep the 6+ year old router with its same 300mbs max capable speed,so no contest and not only do I highly recommend but also urge anyone who can to switch to Lit Fibre.

Rick was really helpful and nothing was too much trouble. Great service

Really pleasant team, Ryan and Jai, who were friendly, efficient and tidy. Explained everything that was happening and left us with a live service that met expectations.

Luke did a very good job setting up our broadband. He explained what he was doing, how he was doing it and finished with the suggested time limit. We are very happy with our service.

I recently had new fibre broadband installed by Lit Fibre, replacing my old Virgin Media connection, and I couldn’t be happier with the experience. Ryan and Colin, the installation team, were fantastic. They arrived on time and installed the ONT exactly where I wanted it. They ran the fibre neatly to the junction box, maintaining a tidy workspace and respecting my home throughout the process. The entire installation was completed in just over an hour, and the broadband speeds are fantastic. I highly recommend Lit Fibre for their professionalism and efficiency. Thank you, Ryan and Colin, for an excellent job!

Luke B was professional, friendly and explained everything in a language that I could understand, in simple terms. Luke helped with the setting up and answered all questions raised.