
Lisa
United Kingdom | 19 December 202410/10 would recommend! Max was so helpful & professional from the start. Very supportive and nothing was too much trouble. Thank you Max.

Carlton McDonald
United Kingdom | 17 December 2024Had the valuation done, I tried to find out what the valuation was having had a valuation done in April 2024 for £210,000 with a bridging loan company. I heard on the radio 12/12/2024 that house prices had gone up one point something each month for the last 5 months. The valuer said he would value the house as a BUY TO LET and also for a straight sale - it took 7 days for Good Move to TELL ME that the house is worth nothing because there was history of subsidence in the past. I say, "what if I get a structural survey to show that the property is stable". They were not interested. They could value the house at maybe £150,000 and I would get £100,000 (80% of 150,000 is £120,000 so whoever I was speaking to couldn't do the 80% maths in his head). He was adamant that a structural survey would not change the valuation. I made several journeys (90 miles round-trip in a 4 x 4 and trailer) to the house to clear the 4 bedrooms of all the furniture. Then they TELL ME my house is worth nothing. I should have known the offer was too good to be true. I will pay for a structural survey and auction the house. I'm sorry I wasted 2 weeks with my hopes high on completion of a quick sale. I got nothing in writing just a phone call and an offer to sell through an auction. I will not use their services, I have already wasted 2 weeks. I will not just give the house away. Beware, they hope that you are absolutely desperate and will sell at less than half price.

Customer
United Kingdom | 13 December 2024Great company. Kept us in the loop at all times and took care of everything. Thanks

Maura Hyland
United Kingdom | 10 December 2024Very helpful and transparent advice

Mr Waters
United Kingdom | 08 December 2024Excellent service good job done

Charlotte
United Kingdom | 07 December 2024Great, friendly service would highly recommend. Turned my sale around in 4 weeks!

Maria
United Kingdom | 07 December 2024I was selling my house through Goodmove (non-cash sale) and at first wasn't sure what to expect. But the service levels absolutely blew me away! Zoe Stephens handled my sale and went above and beyond to see it through: chased solicitors and house buyer, kept me posted, and - most importantly - always kept her word. If she promised something, I knew it was going to be done. She is the best sales progressor I have ever had (and I've had a few!). Thank you once again! I will be back ;)

mohammed umar
United Kingdom | 05 December 2024Great overall experience and upmost professionalism provided by Jessica Sloan, throughout the house sale.

Mr H
United Kingdom | 04 December 2024I will not go into details but i will say Bradley, Ross, Sophie and the rest of the team have made a very difficult and hard time a lot easier. I cannot thank them enough and please give them a try, if you go into the process of selling a property in an exceptionally sad time what you get from Good move may not be the best price (As opposed to selling on open market) but you get personal service and a lot of support through the process i have never dealt with this kind of sale before but compared to the normal route this was quick simple and stress free. My family pass on their best wishes to the whole team, Thanks you again.

Mark Hyde
United Kingdom | 04 December 2024Goodmove have been fantastic and made selling my house stress free and easy. The whole team were excellent and a big shout out to Greg, whose communication was second to none. Can’t recommend these guys highly enough and would definitely use them again. Selling made easy! 😊

Sharnie Fay
United Kingdom | 04 December 2024Zoe helped us with everything, gave me advice and help whenever needed, chased solicitors and went above and beyond to help us and try to ensure a smooth sale. I'd have been lost without her. Thank you!

customer
France | 03 December 2024Excellent communication and help from start to finish. Nothing was too much and they kept me informed the whole way through. Would definitely recommend them.

Zoe Hesketh
United Kingdom | 03 December 2024Good move was very quick and reliable,and took the stress out of selling my property,highly recommended

Ross Cocker
United Kingdom | 03 December 2024Excellent service, no dramas, no fuss.

Mr Michael
United Kingdom | 03 December 2024Great help with our sale of property, we'll informed and on the ball with all the process, even helped with the usual complex forms . Great team keep it up. Regards mike whitehouse

Mark Ahern
United Kingdom | 03 December 2024From start to finish dealing with Good Move was simple, I had the pleasure of dealing with both Katy and Zoe who were both excellent. They were and absolute pleasure to deal with very professional both take pride in their work especially the customer service side of things. It made the whole process of buying a house so much easier and enjoyable! Zoe was amazing and helped us through every step. If I move again in the future then I'll be using Good Move for both sale and purchase! Cannot recommend them highly enough.

Anonymous
United Kingdom | 02 December 2024Contacted Goodmove to sell my house, which was in need of complete refurbishment and repairs. the same day i applied they offered me an acceptable price, given the condition of the property. In the end I sold to a local builder so did not require Goodmove's services. I was impressed with the service provided by Goodmove which was quick and professional. Even though I did not use their full services I would not hesitate to recommend them to someone who is not able to sell their property through the standard estate agent process.

Sarbjit Singh
United Kingdom | 30 November 2024Very good service.

Stuart Brookes
United Kingdom | 23 November 2024Just finishing off the final parts of purchasing our forever home with Goodmove. My experience from the outset has been nothing short of an “Olympic Gold Medal” standard of customer service, in particular Jessica Sloan, Yasemin Sarll, Dalia Green and Zoe Stephen’s have been instrumental in the reason I am writing such a complimentary & detailed review. Buying a house or a car can be a very emotional purchase, after all people do love them!, and reviews play a large part of the process of buying anything nowadays. Everyone above without exception have delivered on everything they have said and emailed me on. They have done the easy things really quickly, and the difficult things very well exceeding my expectations many times during the transaction. When I’ve called to speak with one of the team, they answer the phone in a timely fashion, and it’s clear this team work with and for each other very well. (Fantastic Support And Knowledge By Yasemin, And In Turn Dalia Whilst Covering For A Team Members Holiday). Super rare to find this in the estate agency/conveyancing/solicitor world. If only our solicitors were as friendly and speedy (Like Zoe!) we would have been in our new home already. Once you understand their business model, and from the first call with their sales team negotiators (This Mentions For You Jessica) the rapport building, openness and enthusiasm shown, instilled confidence for me to buy. Fantastic service, if I could give 10 ⭐️’s I would.

Cherry Lynn
United Kingdom | 22 November 2024Dalia and her team were very accomodating, compassionate and understanding with our situation where the transaction needs to be done within time limits and constraints. I can only give Dalia praises on how she has dealt with our concerns and the reassurance, positive reinforcement and support she has provided all through the process. Thank you so much to Dalia and to the rest of the team. I will remain grateful for this