Harbour lifestyle is excellent ***** Online details and ordering really simple process product details dimensions, pictures very well presented and made you feel confident to purchase expensive items order information was very clear and the delivery team was excellent moved everything into garden and stacked neatly.. Pergola package 3m×3m anthracite with led lights 3 x drop down screens and bonus free heater is an amazing deal was packed protected well and very easy to assemble especially after watching the videos of your assembly team very helpful..highly recommend buying from here..

A big thank you to harbour lifestyle enjoyed the whole experience from purchase to installation with follow up calls and tx to keep me informed A special thank you to the installation team Finn and Bill polite and friendly and respectful of property while installing I would employ them 👍

I am still waiting on a collection of a furniture set cover that was sent to me when the furniture was never in stock. I have been refunded for the furniture and was told I would not be refunded for the cover until it was back in the warehouse. No one has organise collection of this which I have requested three times now. It’s not like these are inexpensive items! Very poor customer service.

I purchased a rotisserie for my Kamado First one arrived all rusty and damaged. Second on the paint came off after 1st use clearly not heat proof paint. Dealing with the company was slow and long winded.

Good company, easy communication, good products.

Absolutely Perfect all round

Fantastic product. There was a slight issue with the wrong address not communicated to the delivery depot but it was dealt with swiftly . Thank you I love my furniture

Oh my goodness. I am more than impressed by the service from Harbour Lifestyle. I had a slight problem with the winding mechanism for the slats on my pergola. Luckily I had opted to have it erected by their team. I reported the problem and very quickly it was dealt with. Two lovely lads Callum and Kasper arrived and soon solved the problem. Thank you to the HL team for excellent service.

Marcin and Monika were fantastic and very helpful and knowledgeable about the pergola and knew all the little twerks about building and assembling these to make it function correctly. It they turn up to build your pergola you are in a good hands. Jake from the customer care team was extremely helpful and attentive and dealt with the issues I had.

The pergola arrived ok - but then this morning when we started to unpack and assemble it, the nightmare began. It took 2 people - one a professional handy man with his own extensive tool kit , approximately 6 hours to assemble - the person helping was injured by a heavy metal structure falling on their head. Both are very angry and frustrated. The pergola now assembled looks very similar to one we bought for half the price from the Wayfair website a few weeks ago - hopefully it is totally weather proof or otherwise we have made an expensive mistake.

Our pergola arrived in 10 days and it was assembled so perfectly by two amazing people. We honestly love it, the lights and heater are amazing and the blinds are so useful for the light and to close it at the end of the evening. We spend so much time in it and everybody comments how gorgeous it is! So happy I ordered this one with Harbour as we looked at loads… My daughter broke our lighting remote within two weeks and the customer service team sent me another free of charge, so helpful to deal with. 5* all round

One of the beams was damaged and it took more than two weeks from original delivery to replace. For that period my garden was a mess as I could not assemble the pergola and could not use the garden as it was partially assembled. Basically me and family ended up being heavily inconvenienced and whole project delayed as a result of damaged critical part. The customer services was courteous though but no consolation for the frustration and delay. The whole process of replacing damaged parts does not work and customer should be compensated in some way but is not.

I spent several thousand pounds on garden furniture & to be fair the product is good, however we had two issues with my order that were not my fault.... If you are thinking about buying my recommendation is to think twice before buying. I sent e-mails to Jordan in customer services at Harbourlifestyle and left voicemails with little response. Only when I threatened to return the product were they interested... I will not rush back.

Excellent product, quickly delivered. A small part, that was damaged in transit, was replaced by the customer service team very promptly and without fuss. Would recommend and use again.

Callum and Kacper built my pergola. They were absoluely great! Very knowledgeable and effective in there work. In the 30 degrees heat they installed my pergola to perfection. Couldnt have asked for a better team! Will be reccomending harbour lifestyle.

We had a few problems with our delivery and Harbour were brilliant at correcting this and putting it right for us. Marcin and Monika had had a stressful day and we were their last job. They worked hard and did not let this affect the job they did. Our Pergola looks excellent as does the furniture and we are really pleased. Thanks all 👍

After considering a few options, we settled on a Harbour Lifestyle pergola (wood effect) because of the high quality product, value for money, wider payment options and duration of warranty. It came up tops and so glad with we did! Great customer service from ordering to delivery! Aftercare has been great too! Thank you! Our garden looks amazing!

Wall Mounted Pergola . 3m x4m with led lighting and blinds. Customers services very helpful and was spot on and well informed on when to expect our delivery. Good communication and prompt timings from delivery service also. The pergola is fantastic and great value for money. Some assembly instructions was a little bit confusing but we managed. It did take 3 people best part of the day though.🤷‍♀️ We absolutely love it and would highly recommend the product and company.

Billy and Finn from Harbour Lifestyle have just installed a pergola we placed an order for just 7 days ago. The product is exactly as described on the website and appears to be very good quality. It was delivered within the 7 to 10 day time line given at the time of purchase and we have been kept up to date with the time of delivery. Billy and Finn were on time, took great care when on our property, were considerate and polite and fitted the pergola perfectly. Based on our experience we would recommend this company without reservation. Thank you Billy and Finn. Excellent job!

Visited the showroom (worth visiting) and purchased a PergoSTET 3x4m Pergola with blinds. Delivery was swift and professional. I installed the Pergola single handed but needed help from my wife to install the three blinds. The instructions are OK but watching the online installation videos before delivery was time well spent. Both Pergola and blinds are excellent quality and worth the investment. Our garden is sheltered and south facing, we can now spend more time outside enjoying it. Great product.