Harbourlifestyle

Harbour Lifestyle, Hope Hall Stud, The Foaling Yard, CB8 9UW, Dullingham, GB
image
4.50
Based on 711 Reviews

5

85.79%

4

4.78%

3

3.23%

2

1.83%

1

4.36%
About Harbourlifestyle

Contact Info

You need to Login first to submit your review.

image
Lukas Makula
United Kingdom | 02 July 2024

I am very satisfied with the pergola, it is very good quality (3×3) and Marcin and Monika were very professional very good work and they were very friendly and skilled thank you very much Marcin and Monika for a very professional job done. I recommend everyone and especially Marcin and Monika as an assembly team

image
Simon
United Kingdom | 02 July 2024

Haven't built the pergola yet but so far, the ease of ordering and delivery was excellent

image
KAREL
United Kingdom | 01 July 2024

Nice piece of garden furniture, but it was delivered with a couple of minor faults. The company was happy to replace them and the new items arrived faultless. Very efficient and friendly customer service.

image
Simon Harris
United Kingdom | 30 June 2024

Marcin & Honika arrived on time & went through excatly what they were doing, very helpful & kind

image
Mr M
United Kingdom | 29 June 2024

Pergola delivered within a week. Expertly installed by two very delightful people. Marcin and Monika did a marvelous job. Very pleased with our purchase

image
MRS ESTHER
United Kingdom | 29 June 2024

Brilliant! Well pleased with it all

image
Tracy
United Kingdom | 29 June 2024

We ordered a fire pit coffee table and a cover for the gas canister. Order process was easy, and we were happy with the items once received. The courier partner they use was difficult - after a period of waiting for their contact (I wasn't counting the days as I wasn't in a rush), I suddenly got a text around noon saying the items would be delivered the next business day, and I needed to tell them within 3 hours if the day did not work. I had to call multiple times as each time I reached the front of the queue (after waiting 10 mins or so) the phone line dropped my call. On the fourth attempt I was successful and everything was sorted.

image
Anna
United Kingdom | 28 June 2024

The measurement of the original purchase the wrong. The item that replaced this was damaged in transit and marked from storage.

image
customer Cheryl
United Kingdom | 28 June 2024

The pergola finished off our garden perfectly. Instructions were clear and video very helpful. Very well packed, nothing missing. My husband and son put it all together with no problems. Very happy with our purchase, and delivery. Would definitely recommend Harbour Lifestyle to our friends.

image
Michael Johnson
United Kingdom | 27 June 2024

Dealt with Anna fantastic service and second to none quality. Garden is finally finished with the furniture we have added now. The quality of the product is first class. Easily assembled and just really gives a modern clean look to your garden. Well done guys 👏👏

image
MR DRISCOLL
United Kingdom | 26 June 2024

Poor installation service -

image
Natasha Cowmeadow
United Kingdom | 25 June 2024

We purchased an 4m by 3 m pergola. Excellent quality product. Communication has been amazing throughout, answered queries quickly, great company, wouldn’t hesitate to purchase from them again 🤗

image
Jason Summers
United Kingdom | 24 June 2024

Delivered very quick and very helpful delivery team

image
Will S
United Kingdom | 23 June 2024

Initially ordered a similar pergola slightly cheaper through another company, but regretted it after months of delays, and cancelled. Harbour Lifestyle proved much more reliable. They weren’t perfect, as I had had no order update after 10 working days which was the latest it was supposed to be delivered by. But, when I called, Mollie was very helpful and said she would check with the warehouse and email me back later that day (which she did, which is always a pleasant surprise from online retailers). After that, it was only 5 more days until I received it, which is when I needed it by. The delivery team were great, and took the boxes right to where they needed to go. The assembly video emailed to me in advance helped the process. I think 5 stars is fair, despite the delay, as they were great in all other respects, and I think there have been genuine supply chain issues for pergolas lately.

image
David Booker
United Kingdom | 23 June 2024

Great place for all your garden furniture. Very good selection of all the things I am looking for and Anna was very knowledgeable and helpful in answering questions and suggesting ideas. David

image
Harriadnie
United Kingdom | 22 June 2024

It’s a long review so I’ll break it down bit by bit. Item: we purchased the Luna 8 seater with marble effect table top and fire pit which is even more stunning in person. The set is premium quality, expensive but so so worth it, we adore it, it has the wow factor and is a feature in the garden. The finish is great, the material of the chairs is washable and looks lovely, plus very comfortable. We’ve purchased a few sets from elsewhere over the years but this one is by far the best. We will only use Habour from now on for the quality. Service: From start to finish I have to say that Anna made the experience great for us, she is a true asset to the company. She shocked me on a couple of occasions with how above and beyond she would go, she called me with updates, was always on hand and when she was off there were other great staff to help. I don’t think I’ve ever felt so strongly about a company’s customer service and specifically staff member. There were a couple of slip ups - not Habour’s fault, yet Anna took it off of my hands sorting it all and supporting every step of the way so that we had our furniture in time for our little boys 1st birthday. They even sent someone out on a Saturday morning to deliver and build our table to rectify a separate delivery company’s fault. Aside from this, you can WhatsApp any questions you have which are always responded to promptly, no matter how silly the question may be, when paying over £3,000 for a garden set I found this a great service and it gave me confidence when chosing a company to go with. We will now purchase all garden furniture from Habour Lifestyle due to how beautiful the set turned out and also how Anna handled everything for us. We will also recommend to our family and friends. 5* all round. Thank you to the team at Habour, especially Anna.

image
Gareth Parker
United Kingdom | 22 June 2024

Easy website to use, no issues at all with the company. The quality of the table and chairs is superb and very easy to put together. A very happy customer

image
RICHARD BASS
United Kingdom | 22 June 2024

Excellent product. Well made with high quality materials. Easy to build with simple instructions

image
Mr Arnold
United Kingdom | 21 June 2024

.fantastic service and quality equipment

image
Mark Jaenicke
United Kingdom | 21 June 2024

What a great service from beginning to end. We were really happy with the amount of advice and information we were given when enquiring. The offers that were received were great too. The lead time and communication for delivery and build were excellent. We paid for them to construct it for us and this was completed in around 3 hours. No hassle. The product itself is excellent, very sturdy and looks amazing. I would highly recommend.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow