From order to delivery was simple but effective. I felt the packaging could have been better but didn’t find any problem with the goods so all well.

Lovely, high quality garden furniture, which also included easy to fit winter covers! Everyone, who has visited us since we got the furniture, gave positive comments about it. We have now ordered the parasol as well because we were so impressed.

We purchased the Quay 8-seater dining set from Harbour Lifestyle and are thoroughly impressed. Fantastic quality and great customer service keeping us updated on our delivery. I would not hesitate from buying from them again!

Very easy to deal with. Lovely people and great products. Service is excellent. I will definitely return for more.

Product did as described - it's a quality parosol for the money

Delivery was made just over 2 weeks from order. I received a text with a 3 hour delivery slot and a phone call half an hour before delivery. Furniture only required fitting 4 screws to the end panel and it was ready to use.

### Revised review ###. I purchased the PergoSTET Pergola from Harbour Lifestyle in November 2022, drawn in by the product's award-winning status and Harbour Lifestyle's stellar reputation. Since then, I've encountered an issue that has impacted my overall enjoyment of the pergola. Despite this setback, I've been in close contact with the Harbour Lifestyle team who have acknowledged the problem and are actively working towards a swift resolution. Despite these initial issues, I appreciate the efforts of Harbour Lifestyle to rectify the situation. I'm eager to see the outcome of their proposed solution. This ongoing resolution process reaffirms their commitment to customer satisfaction and product quality. I will update this review as the situation evolves.

The service was fine but one of the components was manufactured with a disformed upright and therefore the sofa set would not sit correctly against the other. This was reported after unpacking (delivery on 3rd June -report of fault 5th June). Its the 14th June and i am still waiting for a response to what is being done about it.

Lovely garden furniture. Just what I wanted and great customer service.

Very good experience all around...

My Luna dining set arrived on time in the spring and I absolutely love its style and comfort. A tiny snag in two of the cushion covers has been resolved quickly and efficiently with great courtesy. Unusual in my experience! The product is great and so is the company.

The table and chairs are good and we enjoy using them - the chairs being lightweight and stackable is great. I was very disappointed with the packaging using expanded polystyrene - especially a large block of polystyrene in each box of chairs. In these days of environmental awareness there should be no unrecyclable material used.

Fantastic products and service at a competitive price. Thank you

The pergola is beautiful, it looks stunning. I got a professional company to fit it as I am retired and couldn't possibly fit this. The only issue I have is the pull down sides are a little baggy and don't stay in the runners otherwise I'm really happy. Originally DX only delivered 2 boxes and I thought that was it so booked a company to fit it, they came and unboxed and informed me I was missing a lot of parts. As it was Saturday I couldn't get through to Harbourlife or DX so emailed both. A lovely lady at harbour life emailed back to ask which boxes ( codes ) we had received she informed me there should of been 7 boxes in total. It would of been handy to know this previously as DX never informed me of delivery. I then recieved an email from DX stating rescheduled delivery in 2 days time. No issue with harbour life as all 7 boxes had been collected from them. On the day of the 2nd delivery DX drivers were far more professional ringing me at 7.30am to tell me they'd be with me in an hour, and asked if I'd had a previoys delivery as booking say's 7 boxes but they only had 5 to which I confirmed I had received 2 boxes, finally a decent delivery pair of gentlemen, on arrival they checked every box with me and even out them in the garden for me. Shout out to Desh and Leroy, if only I would have had them originally I wouldn't of wasted the company's time coming out to fit it when only two boxes xx

Delivered on time! Everything easy to assemble. Looks great.

Good quality furniture. Long wait for delivery but kept informed of delivery date. Instructions and ease of construction of furniture are dreadful. Using an Allen key to put in wood screws is not a pleasant experience. Instructions were incomplete and not clear. Finished product is excellent

Really good quality outside furniture. Had a problem with the fire-pit, which was solved relatively quickly by Tatiana. She was really helpful and we now have the fire-pit working properly.

love my sofa!!!!! Havana in charcoal grey, its incredible!

Excellent quality and very happy with the service provided. The delivery team were lovely and set everything up and removed all the packaging so it was ready to use within the same day. Good communication on delivery time too. Highly recommend.

They have great products but rely , like everyone, for their suppliers to perform. However assuming things do not go according to plan found their customer service team to react and resolve with speed and empathy . No BS