Hannah Robert was been very patient with me throughout my training. She understood all my needs and kept me well informed. After each training, she will contact me to check my progress and asked if I needed help/support which meant a lot to me because I became very busy so anytime I got that phone call felt like a push for me to catch up in a good way. I really needed that push.

Explained very well and made me comfortable to ask question on topics I was unsure on. Really good session, left the training happy with all questions answered.

A great training experience from the trainer who was very knowledgeable and answered all questions.

Alex who carried out the training was great, he went through all parts of the training and did demos and explained and gave answers to all the questions we had. He was very helpful, we all enjoyed the training and look forward to using Care planner, with ease. Thanks again Alex.

Quick response, happy to help and ensures problem is solved

Excellent turnround time and service

Outstanding customer service, great scheduling system, would never use anyone else!

Great account manager{ Rob} friendly and always there when we need his assistance.

Excellent time

We have been using Care Planner since July 2023. I personally find the system easy to use. The rostering side is organised, easy to allocate, and user friendly. Your able to put a lot of information on service user files and put diary entries in place for important information. I am able to use the system for auditing purposes and staff training. I am personally happy we moved systems as Care Planner has reduced stress levels regarding rostering and the support team are friendly and will always try help where they can.

We had our Initial Care Planner training today and Hannah was brilliant and very informative .

Overall we are happy as new customers of CarePlanner, The system works well and I haven't seen any moments of any glitches. The support team is helpful and informative. There are a few features that we had on our old system that are in the pipeline at CarePlanner but so far they have delivered on all their promises. The system is easy to use also.

Alex was super helpful and answered all my queries

Iddy was very patient and gave me enough time to enable us to understand how to use the system.

Very well prepared tutor and simple presentation. Highly recomend

Great advisor Alex very clear and consise ...nothing too much trouble

I had a very good time with Rob. He was very calm and he made the content very interesting. I will love to have more sessions with him in the future.

The product itself is a simple and powerful one that does what they say it will. Customer service is second to none. My allocated manager - Alex has been brilliant and he was the only person we have had to deal with if we had any issues. I had to chop a star only because of time they are taking to release further new functionalities to keep with the growing demands of the care sector.

Responsive and Helpful Rob has been really helpful in helping us move a number of branches across, nothing is too much trouble! Any questions we've had he has been able to run through to make sure we fully understand. 5 out of 5

Very informative and well presented. I enjoyed every second of it. Well done.