Easy training , Katie was very efficient and took her time to train me and it made My job so easy , what took me hrs to do I can now do In a couple is minutes Thanks Katie

Rae answered a query I had really quickly helping me resolve a work issue quickly. Very professional, supportive and helpful.

James was just so helpfull

I received an excellent response from James as he was professional, Swift, understand the job and what it requires. I would say you’ve got the best hand working with you.

I learnt a lot and have more insight about how careplanner works.

Detailed & thorough training session

Prompt response, explanation and prompt attention to my requests

Katie was fab at providing training tailored to our needs and was able to answer all our questions. Very beneficial session and would definitely book with Katie again if we had further training requirements!

As always, a fast response to my query, and clear instructions on how to fix.

Great and detailed training from Alex. Would definitely recommend for anyone using the Careplanner system.

Training session was very useful, Rae answered all of our questions and taught us some new things we didn't know before.

Care Planner is absolutely beautiful in the eye, easy to use, customer support is superb- James and Alex and the weekend support are just excellent!!! however it is outdated and need to be more integrated PLEASE. I just love care planner so it's difficult to part with it as we need more integrated system to make the work a lot easier. Whilst I have referred it to others and I keep referring others to Care Planner , there are better and easy systems on the market to make work a lot easier. I have been using Care Planner for a whilst however I am looking at moving on regretfully as we have to work on forms outside care planner and upload . Also the care is not visible on the carer's phone as they have to download the care plans , risks assessments etc . It's not practical to be honest . Please update the system and make it more integrated to include risks assessments, incident forms, Medication to be synced with NHS, care plans etc etc etc please look at what others and doing and update the system for us as we really love being with you .

Excellent training for software.

Samantha was very helpful and training session was very good.

Vey simple software to use ans explained veery well by staff.

I am happy with the training and facilitator

Jess was very thorough, informative and helpful and had a very pleasant and friendly manner.

We are a returning client having had a 2 year break trying another provider, which turned out to be a bad move. Rachael and Katie have been fantastic in getting us back up and running again. The support and training thus far have been excellent. Thanks!

Katie was great!!

Alex was brilliant. Answered all our questions to work care planner at the best of its potential and reduce our load of work considerably.