Rob is very helpful and will go the extra mile to help you out. Very funny and has a good sense of humour which with alot of customer service advisers you don't tend to get. Always happy and bubbly.

training was interesting and simplified.it tackled all our questions and was patient when we asked to go back to something he had already mention.

We have been with Care Planner for 18 Months, and I can say that out of all our supplies, Care Planner has given us the least of any problems, it has been reliable, and it does what says on the tin! Unlike other suppliers of ours, where I spend most of my time addressing issues. When we do have reason to highlight an issue, the team at CP, are fast to resolve it and very polite in the process - keep up the good work!

CarePlanner is a very compact and comprehensive planning system that is a major part of our success! It is an efficient and reliable system. Our Account Manager Iddy is a great tutor and really took time to demonstrate how the system works and how we can derive even more benefit. We would not hesitate to recommend this planning system to any organisation.

I recently had the pleasure of attending the rostering system training provided by Hannah, and I must say it was an incredibly enlightening and valuable experience. From start to finish, Hannah's expertise and teaching style exceeded all expectations, leaving me with a newfound confidence in navigating and utilizing the rostering system effectively. Hannah's training sessions were thoughtfully structured, beginning with the fundamentals and gradually progressing to more advanced concepts. Her clear and concise explanations, coupled with real-world examples, made even the most complex aspects of the rostering system comprehensible. What truly set this training apart was Hannah's ability to adapt to the diverse skill levels of the participants, ensuring that everyone was able to keep up and engage meaningfully. One of the standout qualities of Hannah's training was her approachable and patient demeanor. She fostered an open environment where questions were not only encouraged but also celebrated. No inquiry was deemed too basic, and Hannah took the time to provide thorough responses, ensuring that every participant felt valued and understood. The practical exercises included in the training were incredibly beneficial. They allowed us to apply the theoretical knowledge gained throughout the sessions to real-life scenarios. This hands-on approach not only reinforced our understanding but also gave us the confidence to tackle various challenges that might arise when working with the rostering system. Furthermore, Hannah's training wasn't just about the technical aspects; she also emphasized best practices, tips, and tricks that she had accumulated through her extensive experience. This insider knowledge was a true gem and illuminated the path to maximizing the efficiency and effectiveness of the rostering system. In conclusion, Hannah's rostering system training was a transformative experience that has left a lasting impact on my skill set and confidence. Her expertise, coupled with her engaging teaching style and dedication to her participants' success, make her an exceptional trainer. Whether you're a novice or have some familiarity with rostering systems, I wholeheartedly recommend Hannah's training to anyone seeking to harness the full potential of these tools.

Thoroughly enjoyed the training easy to follow and understand. Great service.

Satisfactory training. Clearly explained and well understood

Megan (our account manager) was very informative and very helpful. Megan explained in a way that we understood how to solve some issues we had,at a good pace and trained us how to solve some things and giving us ideas.

First Training the lesson was tailored to my needs and had a very patient teacher

The trainer took time to take us through all the necessary information we requested. It was a training session arranged through the CarePlanner ticket system. We were allowed to ask questions during the session for clarity and a better understanding of some complex areas. It was so informative and extra information has been sent by email.

Everything about the care planner is about making care co-ordination simpler. Using the care planner has made my life so easier. It is amazing. I am so grateful to Rob for taking time out of his day to assist me to fully understand the care planner and all its benefits. I would highly recommend.

Megan spoke and explained the session clearly, she was not rushing which put us at ease

Ron H is amazing and makes the training so much more fun! Care Planner is very user friendly for everyone to use!

great response times to queries.

Leanne has been very helpful with everything! From setups' to follow ups' to problem solving and detailed training.

Great training on the system given by Megan. I had a difficult question and she came back to me the same day of the training with an answer.

The app is clear and easy to use. We are able to keep track of our carers to help provide a better service for the clients by being able to monitor lateness etc. The admin side is pretty straightforward and can be tailored to the companies needs

It was well explained and I had the opportunity to ask questions in both sessions I have had with recorded sessions to refer to when required. Thank you

The people at Care Planner are very accessible if we need to contact them and very pleasant when we do. Nothing is too much trouble and no problem too insignificant to be dealt with. The training is excellent and very clear and they make a recording and send it to us so we can go over it again if we have to remind ourselves. We have been very pleased with them and would recommend them.

I struggled with setting up new rates group for clients, Jess Atkinson responded to my email in no time, she supported me throughout, excellent service! Very happy with the support and services care planner is offering, customer service outstanding! Thank you Jess!