I had a problem with my planner. Email staff the person who helped me was called Dan.very helpful always emailed me straight back.trying to sort it out. Thank you Dan I appreciate it

Care Planner have been very helpful so far in our journey. Today's financial training was very good indeed, we look forward to working together in the future and we know that we will feel comfortable reaching out whenever we need further support. Thank you and thank you in advance.

Dan was super brilliant! He explained what we needed to know (2 queries) patiently. Very professional, and friendly at the same time. Brilliant customer service, from one happy customer!

Dan was amazing, very knowledgeable, and kind. He got the job done and the way he explained things were easy to follow and he was very patient with me.

We purchased this software for our Home Support Service. From day 1, we were satisfied with it. Its simple to use and when we incur a hitch, normally through us being un-savvy, either a phone call or email sorts the problem out efficiently.

Rae was in-depth with explaining each area and was very happy to answer all our questions with patience.

Leanne at CarePlanner has been our account manager for many years now, twice. Our main communication is email, as I find Leanne very quick and efficient with her emails. Leanne always gets a solution for us, the help we always ask for, we get. Wouldn't want a different account manager at present, Leanne is fantastic, a credit to CarePlanner.

Recently we have been looking at how the system can work better for us, Rae Williams has been nothing but exceptional. At no point have we needed to ask twice for information, her customer service, knowledge and the desire to ensure we are maximising our use of Careplanner has always been at the forefront of all conversations.

The Trainer was knowledgeable, clear and answered all questions raised.

Great system that ensures you can access everything in one place. Great trainers, staff and managers. Huge thank you to my trainer Jess who is brilliant, extremely friendly and patient! Highly recommend using this system and the company.

Lauren was great, polite and very helpful, session went really well and I did enjoy it. I will recommend her any day, I give 5 stars

Leanne has always been helpful and can answer any queries or questions we have.

Rae was fantastic, talked me through all aspects of CarePlanner. Would highly recommend.

An excellent tool for work schedule and shift allocations.

Always helpful and sort queries out quickly

Really thorough and understandable training

We have been using care-planner for over 5 years, the system is easy to use and intuitive, everyone is very helpful and professional, easy to contact for support, always polite and helpful, calls are answered quickly and issues are resolved within minutes. Thank you all for all of your hard work in the transition we've been through, providing answers to our questions and queries, and continuing to be there for us when we need it.

Very helpful staff, if I have a query or problem that I can't resolve they are always very quick to answer my calls and resolve the problem. This is the best system we have used and would definitely recommend them. I had a query regarding mileage not showing on the carers wage slips this was resolved in a few minutes.

care planner is friendly to navigate. the additional support from Lauren was great. demonstrates was clear and easy to follow

Excellent customer services always available for support easy guide is available