Thompson Logging
United States | 24 April 2024purchased a hood package from Roger Freeman on4/15/24 and was told that it would be delivered in 3 to 5 business days with this being said received tracking numbers on4/18/24 and tracked the delivery to4/23/24 so I could schedule to close our restaurant 4/24/24 to install the hood mart hood only to find the shipment is incomplete when I called (Roger Freeman ) the sales guy to inquire about the missing pieces he contacted customer service then this is the reply we get from (Mike Oswalt) SORRY the fan is on back order (REALLY)we couldn't have been notified on 4/18/24 THIS IS NOT EXCEPTABLE TO CLOSE A BUISNESS DO TO YOUR IGNORANCE I WANT COMPENSATED FOR MY LOST OF REVENUE THIS WAS A ONE DAY CLOSURE THAT NOW TURNED INTO TWO DUE TO HOOD MARTS LACK OF COMMUNICATION AND IS TOTALLY UNEXCEPTABLE
Donald Corum
United States | 23 April 2024He walked me step by step made it easy. So Grateful for his help.
Tacos La
United States | 23 April 2024Great people working for you guys helped us with what I needed thank you guys
Wright Comfort
United States | 22 April 2024Great service and easy ordering process
Grand Coastal
Guyana | 22 April 2024Great experience. Would use again.
Fancher Fabrication
United States | 20 April 2024Judy Thomas was very knowledgeable and easy to work with on placing my order
Romel
United States | 19 April 2024Great service!
Skips
United States | 18 April 2024Quick turnaround on quote and lead times are short. Product is of good quality.
Magento
United States | 18 April 2024Ships fast at a great price
Radix
United States | 18 April 2024Michelle is knowledgeable, courteous and tenacious.
Rockford Contractors
United States | 17 April 2024Michelle did an amazing job following up and finding the parts I needed
Klimit Mechanical
Canada | 16 April 2024Our order was shipped on time and budget. Very nice staff and convenient. Thanks again
Air Fuzion
United States | 16 April 2024Simple and easy!!
Uvalde Hills
United States | 11 April 2024Michael koleski is very helpful and does a great job
Kizzie
United States | 11 April 2024Truly the best customer service from Tammy and Deb!!
Richardson Fabrication
United States | 09 April 2024Michael was very helpful
Gilbert Mariano
United States | 08 April 2024Debbie made the ordering experience easy. Very helpful.
O &
United States | 07 April 2024The rep was very helpful in answering all the questions I had and sending all the document my contractors needed to verify specs.
Anthony
United States | 07 April 2024Great customer service easy to order
Steve K
United States | 06 April 2024Deb was super helpful and fast with getting the quote around. She answered all my questions, and we even chatted about the eclipse that she hopes to see next week. I hope she gets a clear view of the sky;)