Customer service is stellar and this is a great product to help increase lead activity for my business.

CallRail does an awesome job of routing, tracking and recording my phone numbers. The ease of setting up call flows and adding new tracking numbers is seamless. The software can get a little pricey if you send a lot of texts or use a lot of minutes, but overall it's worth it. I highly recommend CallRail for any business looking to track their phone calls and use numbers other than their cell phones for a more professional look.

We have loved shifting our call tracking over to Call Rail. Grabbing a new number is so easy and the fact that we can know with certainty where our new patient calls are coming from is a HUGE advantage. I'd recommend them to anyone...except our competitors...ha!

Easy to setup and use!

I first reached out to Call Rail in the fall of 2017. At the time, we were experiencing several issues with our existing call tracking system (particularly within Adwords) AND were notified that our current provider would be increasing their fees significantly in the coming year. A friend of mine in the digital marketing space recommended Call Rail; so I did a little research and then reached out to them. The team at Call Rail did a wonderful job hearing our needs for the system and defining a plan that would work well for our business and fit our budget. We decided to make the switch in December of 2017 and I couldn't be more pleased with the results. Their team has been extremely helpful with getting us setup and has even been proactive in making sure that all our needs and goals have been met. Their service is extremely user friendly and provides terrific data, which in turn makes my life as a marketer so much easier. I would definitely recommend Call Rail - especially to anyone that is feeling they are not getting enough from their current provider. The setup is very easy and their team is wonderful throughout the whole on-boarding process. I wish I had found these guys sooner!

CallRail is an excellent solution that is extremely easy to implement as delivers on what it promises. We've found it an invaluable tool and appreciate its intuitive reporting screens. Both thumbs up.

Awesome service! Wouldn't ever go anywhere else for call tracking!

I pay $130 a month and haven’t been able to create any new numbers for the last 2 weeks. The only response I can get from customer service is that they’ll let me know when I’m able to create numbers again. It’s not good enough so I’m switching.

Awesome company and excellent customer service.

Have helped my real estate business Immensely

Excellent tracking and seamless, bug-free product. Great service!

The program does exactly what is says. We use the call re or ding for training purposes.

Call Rail is top-notch! Call Rail is easy to set up, integrate and use. I have several clients that currently use Call Rail to track calls and form fills from marketing campaigns and all are quite pleased with the service. I love the ability to manage all of my clients accounts with a single login. Our sales rep, Russ, is fabulous, too. Always available and quite helpful.

Since it captures all phone calls (not just mobile click-to-call actions), CallRail helps us do a better job of capturing all of the critical conversion data in our campaigns.

Great product. I use it for several my clients.

You have the ability to set up as many unique phone numbers as you need. My organization is tracking the responses of online and offline marketing pieces for several projects running simultaneously. The service is very easy to use and I've had no issues at all. I would recommend!

I came from a more telecommunications focused vendor that charged for every little thing. I thought that was to be expected across the board, until I discovered CallRail. Simple pricing with clear usage fees immediately saved our company over $2000 a month, and that was just from switching over. Now that we are starting to implement some of the more advanced features CallRail has to offer, we are able to offer our clients a lot more than just toll-free numbers and call recording. Our clients are so impressed with the platform, we are seeing more retention and higher satisfaction with their marketing campaigns.

Great service. I highly recommend

It is a great way for me to keep track of all of the incoming calls

CallRail is the best call tracking software out there! Their customer support is consistently awesome and I'm amazed at how far they will go to educate, stay up to date on the latest in technology and update their software accordingly. Special Thank You to you and your amazing team. Susan Staupe - Digital Marketing Manager Creative Graphics