CallRail

100 Peachtree St., Ste. 2700, 30303, Atlanta, US
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4.50
Based on 479 Reviews

5

81.63%

4

11.06%

3

1.04%

2

1.67%

1

4.59%
About CallRail

Contact Info

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Jake
United States | 23 June 2018

It is easy to setup and start using. We did run into an advanced setting issue and reached out to support. The quickly replied and got us setup. It was OUTSTANDING! I highly recommend using CallRail.

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Digital Agency
United States | 25 May 2018

CallRail has an easy setup, and the numbers are mostly clean; no less so than other call tracking companies. I do wish there was we more options for trigger dynamic number insertion for campaign with many different sources. There are a decent amount but not quite enough. CallRail remains the best of the half dozen or so that we've tried. Also, the pricing model is a bit odd for an agency setup. The account structure is fine for agencies, but the way the pricing scales is odd.

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Patrick
Canada | 23 May 2018

I love call rail. It is easy to use and the pricing is really competitive. Would recommend it to everyone.

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Sonja @
United States | 23 May 2018

We have very much enjoy there service. Great way to have 10 different numbers, at an affordable rate and be able to keep track of marketing. Also there service is wonderful. There response rate is great and they will continue to reach out to make sure you are taken care of, and if you're having an issue they will make sure they get a solution to the issue. Would totally would recommend !!!

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Mike
Australia | 16 May 2018

Easy to use and timely data

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val
United States | 12 May 2018

Very affordable for what you get. Only reason for not giving 5 stars is because I wish there was more help when you have orblems setting it up. Or someone who would onboard first account so I learn all the features

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Orlando
United States | 09 May 2018

The app woks as it should, and customer service has always been great.

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Kris S.
United States | 08 May 2018

Great product and service!

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Tanner
United States | 08 May 2018

great tool to gather information on call sources and able to deep dive and listen to calls to better understand incoming business inquiries by source

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Courtney
United States | 08 May 2018

What I really appreciate is the customer service. They never assume I'm an expert and have walked me through how to use the service often! Keep up the great customer service!

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Erica
United States | 08 May 2018

CallRail has been great for all of our clients that utilize them! CallRail offers many features, making it easy to tailor to each client specifically. We love the campaign and keyword level tracking, the ability to listen to calls, and the ability to set up Call Flows -- directing users to multiple sales people, playing a greeting, or sending users to voicemail. The support staff is also great. I recently needed help setting up international numbers, and their team was responsive in aiding us with what we needed! Would definitely recommend this product.

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Mike
Canada | 08 May 2018

Fantastic service! Strongly recommend these guys!

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Dan
United States | 06 May 2018

Great service. Friendly customer service. Definitely a necessary tool for real estate investing.

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Debbie
United States | 04 May 2018

The features have served our needs perfectly. A bit bumpy in the beginning working with support to get set up the way we needed it to work.

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Chris
United States | 04 May 2018

A great way to track ppc campaign focusing on phone calls.

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Nolan
United States | 04 May 2018

Make the Switch from Google Voice! Our Real Estate team tried to make google voice work for years. Upon discovering CallRail most of our problems were solved! We can now seamlessly route sales calls to our team without requiring admin oversite. We definitely recommend CallRail!

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Matt
United States | 03 May 2018

Great pricing and an incredibly easy to use user interface

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Mark
United States | 03 May 2018

CallRail gives great info regarding new and repeat calls from organic or advertised sources. I love it.

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Ron
United States | 03 May 2018

I Really am grateful for call rail. They keep up with my calls and when my phone rings it says my company name which helps me screen my calls.

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Matthew
United States | 03 May 2018

I have had no issues with CallRail. They helped us transition over from our previous call analytics provider quite easily. We made the switch because CallRail was less expensive for the quantity of phone #s and features we needed. CallRail also integrates with the reporting platform we use as an agency, which makes sharing data with our clients very streamlined. The few times I've needed support, they were fast to respond and solved my problem.

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