I am new to marketing and needed a system that would allow me to manage incoming calls and we found that in CallRail. We have a lot to learn and plan next on incorporating the call analytics to leverage our marketing campaigns.

Realy enjoy the service. Allows us to track marketing. There is a bit of a learning curve but once you get it totally worth it.

CallRail gives us and our clients greater insight into inbound calls from our website, ads, and other offline channels. Using their call analytics tool, we're able to show real value in our metrics — incoming calls from more new prospects.

Callrail is great but the app sucks. You can't copy and paste in the app. This means when someone calls and you want to respond with text you must memorize the number and input it into the text field. At that point you must remember what number they called. Instead, let me click their number in the missed call screen and it should text from the appropriate number. You're limited to 140 characters in text like it's 2002.

They truly have made call tracking simple and easy to use. DNI is seamless. I would recommend them to anyone

I couldn't be happier with CallRail. Great customer support and an amazing service.

Amazing software, incredible customer service

Great platform. Easy to work on and set up.

Great reporting for my marketing agency! Helps make my clients sales people better and keeps me getting paid!!

Great company and customer service. Easy to use and works perfect for my company !

Highly recommended

When CallRail works properly, it is very helpful for tracking calls.

My experience as an advertiser/marketer iinvolves large six and seven figure monthly national spenders. Call tracking is an essential tool of the trade. So features and flexibility is important. I was introduced to CallRail a couple years ago and have steadily have used it more and more. It's simple enough for small advertisers and has a lot of features to support even larger enterprises. Call Rail definitely provides a lot of bang for your buck, while also remaining an affordable option.

An excellent service that has allowed my agency (38digitalmarket.com) to scale and expand our business services and offerings. The ability to create custom telephone numbers or toll-free numbers allows us to create solution anywhere in the country.

CallRail is awesome. Works like a charm and provides so much great info and actionable data.

The features are excellent. The reason for a 4 star is having difficulty listening to calls through Chrome on a macbook. No help in fixing the issue, found I can use safari to hear the calls.

CallRail does an excellent job of tracking our calls. It is extremely help.

Good company

Their call recording feature is very helpful for CSR training. I like having the ability to see where my calls are coming from. The problem for me is that they charge quite a bit per minute for inbound calls. There are not any large packages of discounted minutes which is leading me to dial back / cancel usage.

Great customer service.