CallRail is great. One of the best tracking tools and much more.

Easy to use and convenient!

CallRail has been an amazing tool to help us further track our Marketing efforts. I would recommend to anyone.

Software is easy to use, even for non-technical people. Some of the features seem a little bit pricey though.

CallRail has been fantastic in allowing my company to get much more accurate revenue tracking from inbound phone calls from various sources. I can't wait to start trying using more phone numbers to track new inbound leads from other sources such as direct mail.

Call Rail is an awesome way to create phone numbers and track who is calling you. I used it for online advertising and I strongly recommend it. Call Rail has great customer service, reasonable pricing, and an easy to use interface.

We had switched from using WordStream's call tracking system to CallRail's and it was the best decision! With CallRail you get the choice if you want a local phone number or a toll free phone number, are able to listen to the call recordings, can even download the recordings or transcribe them, so you can send it to your clients, and I know exactly where the phone call came from, for example if they clicked on a Google Ad and went to the website and then called the report says Google Paid.

Best call transfer system I have used.

Love how easy it is to see source data and PPC keywords in CallRail dashboards!

It does what it's supposed to - not that expensive - and has an elegant, easy-to-use UI.

My team and I have used CallRail for our clients for the past year and it has been an indispensable tool. This service allows you to monitor and metricize in such an easy way, I would suggest it to anyone. The team at CallRail has been very helpful not only through implementation, but throughout the entire process. I think you'll find everything simple and easy to use and your reports will allow you to tweak your practices for a great ROI in no time.

CallRail is a great product for businesses looking to get into call tracking at an easy-to-digest level of investment. The tool is easy to deploy, the interface is slick and easy to navigate, and things just "work" as expected. I'd highly recommend CallRail to businesses of any size.

Call Rail has been a great tool for our agency. Our favorite feature is the call recording functionality so we can listen to calls and adjust our targeting based on what we are hearing.

Works great for our agency. Great balance of features and price.

Their porting department is about 10% helpful. We got half of my phone numbers transferred and now for 3 months I'm stuck with skewed data in my business (the opposite of callrails vision), and paying both carriers to hold on to my numbers. Most recently, I've been trying to get on a call with them for over a week (again) and after several emails, I hold 20 minutes today just to get disconnected. I really wish we never would have started a relationship with them and would have given callfire or marchex a try. 😑

Amazing service and great team to deal with.

have been using callrail for a year+. the desktop panel control is great and easy to use and has everything you need. receiving calls- is BAD! calls are not being delivered, the system is sending customers straight to voicemail without ringing our phones. Not all of the call are going to voicemail but we are defiantly loosing customers on a daily basis, at some days it can get up to 70% off the calls. making calls- when you make a call trough the app your call rail number calls you a press 1 to connect the call is required 1. we do not receive the press 1 to connect the call message and when we do the message press 1 to connect the call does not wispier and we end up getting the message in our voice mail so calles cant be made. Call whispers - does not always work so you end up answering calls as if its a personal call (defiantly does not sound professional to the customers). customer service- representatives are very polite. the only solution that they have to these problems is making test calls which when they go trough they say that they can not detect any problems when their test call does not go trough they open a ticket make some changes and tell you to call back if the problems persists which they always do (called at least 15 times and got the same answer again and again . Overall I Do not Recommend Callrail not to small or large businesses. its important to add that has of now part of our businesses is still ruining with callraill that only for the reason that changing our business number is not something that can be easily done. we are leaving callraill little by little

I've used many different call tracking systems, and CallRail is the best option I've found. It gives me lots of options for integrating with WordPress and has powerful keyword tracking tools which are very valuable. CallRail is definitely my favorite!

CallRail has given us excellent insight into the source of many of our callers. It's fantastic to know exactly which page on the website they were on when they decided to make the call!

Call Rail does not work in Australia so don't bother signing up for their free 14 day trial. Their system isn't able to generate local numbers, contact customer support and they'll tell you there's a bug in their system which their engineers are working on... they've been working on it for 2 weeks now