City Energy Network Limited

Coptic House, 4-5 Mount Stuart Square, CF10 5EE, Cardiff, GB
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4.50
Based on 222 Reviews

5

80.18%

4

2.25%

3

0.90%

2

2.25%

1

14.41%
About City Energy Network Limited

City Energy is on a mission to eradicate fuel poverty and reduce your energy bills. We do this by adopting the latest technology and by putting you - our customers - at the heart of everything we do. We source grant funding for heating, insulation and even flood defenses. We also offer a range of financial products to cover shortfalls between the cost of installing such things for you and the grants we can get or straight forward financing options. Have a look at our website for more information. City Energy Network Limited is authorised and regulated by the Financial Conduct Authority (FCA). Our FCA number is 718868. You can confirm our regulatory status on the FCA's register by visiting the FCA's website www.fca.org.uk or by calling them on 0800 1116768.

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Derek jones
United Kingdom | 08 May 2021

City Energy have done an outstanding job for my mother-in-law and my next door neighbour. The quality of work are so outstanding clean fast and very tidy overwhelmed with their experience many thanks for doing all you have done

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Terri
United Kingdom | 04 May 2021

All fantastic so far. Matt has handled everything exquisitely. Great communications and super helpful on every level. He's even now sorting out a huge amount of work to happen at my parents house, they are over the moon too. Thank you to Matt for all you've done šŸ™ XXX

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Sarah Joanne
United Kingdom | 30 April 2021

The engineers kept everything tidy and know what they where doing and turned up when they said they would

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Toby Crozier
United Kingdom | 27 April 2021

Very happy. Had internal insulation and boiler and central heating installed. Pleasure to deal with and very good quality work.

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Claire
United Kingdom | 07 April 2021

Flint was very helpful and informative throughout the whole procedure. Everything ran smoothly and I would not hesitate to recommend City Energy to any potential customers. Thanks Flint šŸ˜€

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Steph
United Kingdom | 31 March 2021

Faultless work. Work ethic like no other. Professional set up from start to finish. Easy communication channels. Go over and above expectations. Very clean and tidy, respectful and absolutely faultless. High recommended šŸ‘Œ

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Hollie
United Kingdom | 25 March 2021

Customer service awful through phone and email! We had a meter installer guy drive on the WET concrete driveway and then he shows an out of date card, awful and untrustworthy!

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Liz Treasure
United Kingdom | 21 February 2021

I was very lucky to qualify for the grant thanks to Ryan, in particular, and latterly to Flint, who led me through all the paperwork. I had been unable to move into the house as it needed a lot of work doing to It but now it is fully renovated and the heating is amazing. The quality of work by the installers was second to none. I also had to have gas plumbed in from the road, gas meter and boiler installed. They left no mess and is was all done quickly and efficiently. I can’t thank you enough Ryan for all your help and love walking into a warm house every day.

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Lester
United Kingdom | 19 February 2021

Very impressive. The install was superb. The support team Ryan Prichard and Leanne second are second to none. Thank you

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Peter
United Kingdom | 18 February 2021

Quoted me £5,000 for supply of loft insulation (plus 1300 fitting) for my house (180m2). I found that I could source the same insulation from a number of suppliers at £600 retail. City Energy refused to discuss why the uplift. I suggest that it was just to use up the Government grant of £5000

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Holly
United Kingdom | 09 February 2021

I qualify for a new boiler and central heating, also having had loft insulation done..to have heating i needed a gas connection which was all organised and fitted recently. Extremely happy with the work done, no mess no bother really nice guys. All sorted with a gas meter now too so all ready to go once the heating has been installed. Brilliant services kept me informed all the way.

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James
United Kingdom | 03 February 2021

EXCELLENT work from start to finish. The whole process from talking to Matt to the finished job was excellent. Matt made getting the grant quick and easy and the insulation and plastering company worked hard and efficiently, turning up at 8 every morning and finishing at 4.30 until the job was done. Also with the heating company once they started they didn’t leave until everything was finished. Our house is now lovely and warm at a touch of a button.

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Donna
United Kingdom | 03 February 2021

Good quality, good price, quick delivery

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ASHLEY HAMMON
United Kingdom | 02 February 2021

Shoddy work, terrible company avoid!

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CLAIRE Farley
United Kingdom | 27 January 2021

The work was carried out very efficiently and in good time by two very hardworking people. Although disruptive the end result is well worth it. The work was overseen by an inspector and a follow up visit was made after the job completed. I felt looked after and no problems have arisen. Would definitely recommend.

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Alex Fairfull
United Kingdom | 12 January 2021

To date our business has run over £3 million worth of funding through City Energy and I couldn't recommend them highly enough. Alex Fairfull [Owner and founder] Installersuk Ltd

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Alex Stark
United Kingdom | 01 December 2020

Cityenergy did an amazing job at my house. I have been needing several works carried out at my property, but not had a great deal of financial support. Cityenergy was super friendly, super positive and went out of their way to ensure I was given every bit of support and for that me and my family are forever grateful. The installers were clean, organised and highly proficient. I was guided pretty much from the get go and had no idea there were such available options out there as far as grant funding goes. Big Thank-you Cityenergy :)

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Brian Collins
United Kingdom | 15 August 2020

My name is BRIAN COLLINS & I live with my wife in Ceredigion, West Wales. We were approached by City Energy who wished to upgrade our heating system as part of an initiative by the local authority. Once the approval had been confirmed, City Energy installed the Air-to-Water heating system absolutely painlessly & with the minimum of interference. The installation took 5 days. Previously, in North Wales we had a similar, competitors, system installed & had three years of ā€˜teething issues’, which, when they happened, involved an engineer travelling from North England three days later, no fun when it’s cold. Our system, a GRANT AERONA3, Air-to-Water High Efficiency Heat Pump at 10Kw capacity effectively heats our three bedroom detached property superbly well. We are happy to recommend City Energy & this system & would endorse both wholeheartedly.

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Julia Davies
United Kingdom | 28 November 2019

Just had a new boiler installed, excellent service from start to finish. The installer was fantastic, turned up on time and very professional. I cannot speak highly enough of the city energy staff, very polite and helpful. I will highly recommend city energy to everyone.

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Keith Mcniffe
United Kingdom | 28 June 2019

The work was very good everything else was shocking very poor never answered my questions promised phone call on the 24 June still waiting fedup having to keep going after them and get no were.

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