two week wait OK for me but was long enough for the winter period.

They were quick to delivery the oil friendly gentleman and was very helpful

A company that you can rely on for a fair price and delivery on time.

Good service with efficient delivery

We ordered an Express 5 day delivery and received delivery on the fifth day. By the third/fourth day we were worried the oil wasn’t going to arrive. What caused us much anxiety was that we couldn’t check when our oil was going to be delivered - a recorded telephone message advised us that wasn’t possible. Being able to check delivery status would have been very useful in our situation and would have saved us from worrying. Not a good experience.

The guy was friendly and respected our property

Great prices with offers, timely delivery, friendly and helpful drivers, perfect thank you

I always use Goff …..good customer service and always deliver on time.

Waited 2 weeks before my oil arrived they debited my account the day after ordering , this is the longest time in all the time i have used yourselves . Tried calling but was number 42 in the queue waited a couple of hours and and i was number 21 always delivered by 10 days at the most . Driver very nice, What went wrong this time ?

Fuel ordered for elderly Mother on Feb 5th, but no sign of delivery nearly two weeks later. Trued to call customer service but no one is answering the phones there. Usually very good service but looking at other reviews it is clear that something has gone wrong with this firm. Her tank is now empty. Will look at other companies in future. Update: Your reply was not helpful. The order was placed on the 5th, not the 6th as you state. A policy of "within 12 working days" does not usually mean "you will need to wait at least 12 working days before you get your order". You also do not explain why your customer service team do not answer the phones!

Every thing was good

Online ordering is easy. Website design is simple and clear. Price options are clear. Delivery was as requested and caused no disturbance. Partial refund was explained and received promptly. One criticism - the printed paper receipt is very difficult to understand!

The delivery was as promised and I appreciated being messaged the day before confirming delivery. The delivery driver was polite, helpful and efficient and a credit to the company. All in all a pleasant experience.

On time as usual, good service

Quick and simple to order with fast delivery

Service provided was done in accordance with the quote received, on time and with no issue.

Always good service

Ordered easily on website and delivered by the date arranged.

As usual very good.

Delivered within the specified timeframe.