Keine Ware bekommen - Geld weg? Ich habe eine Palette ersteigert und auch direkt bezahlt. Leider meldet sich der Verkäufer nicht. Er geht nicht ans Telefon, ruft nicht zurück und reagiert auch nicht auf meine Mails. Jetzt sind schon fast 2 Wochen herum und ich weiß von nichts. Auch habe ich bereits 2 Mails an B-Stock geschrieben, hier warte ich ebenfalls noch auf Antwort. Ich werde mein Geld zurückverlangen. Mal schauen, ob B-Stock das macht. Die Zahlung ging ja direkt dort hin. Tja, wenn die sich mal melden.

I am owed a 50$ refund for CH Robinson failing to book a truck with liftgate capability despite BStock charging me for it. CH Robinson immediately refunded Bstock but BStock is holding my funds and making it as hard as possible for me to get them back. Their preference is they keep it and apply it as a credit on my next order, even though its my money and I'm owed it back. They are not an easy or reliable company to deal with.

Tina was a great help in the issue that took place with JCPENNY. She was very knowledgeable and her patience and attitude was very professional.

B-Stock provides a good user interface and access to major retail partners like Amazon, Costco, Walmart, and Target. However, be aware they often appear biased towards sellers when resolving disputes. Expect significant problems when purchasing from sellers like Amazon, including lengthy shipping delays (potentially 6-8 weeks) and severe order shortages (sometimes receiving only ~30% of items), with the most valuable products frequently missing. Compounding the frustration, the proportional shipping credit promised by Amazon's stated policy on B-Stock for missing units was not actually provided in my experience.

Ananda was amazing, she made the process very easy and feel comfortable. thank you for all your help

I JUST HAD AN AMAZING PROFESSIONAL AXPEIRANCE WITH TINA WARMBOLD . GREAT CUSTOMER CARE ABILTY AND REALLY CARINIG PERSONALITY

Grazie mille per la collaborazione e risposta veloce e precisa

We have 4 unresolved disputes with Bstock for merchandise we never received from Amazon auctions. The latest dispute case number is 02063889. Bstock admits that there is an issue with Amazon auctions and often merchandise is sold twice to multiple buyers despite getting payment. Bstock closes cases with no resolution because they "didn't receive a response." This is a complete fabrication. First, we have to file the dispute on the auction page and provide detailed proof (there is no dispute that they received all this info). Then they ask for it again via email and for some unknown reason those emails are not received and shortly thereafter they close the dispute. As of January of 2024 to date we are missing merchandise said to be valued well over $200,000. Where is all this merchandise? Why can't we get a refund? There are so many buyers in the same situation. Are there any attorneys out there who would be interested in a class action? Here is your opportunity.

After more than a month of confusion, delays, and frustration dealing with B-Stock and Amazon EU, I was close to giving up. My payments were rejected without a clear reason, my funds were stuck, and I lost money on currency conversion, B-Stock fees, and warehouse rent—all without receiving a single item. But I want to be fair and highlight the one person who truly helped: Holly, the Mediation Supervisor. Once she took over my case, she worked seriously to resolve the issues, kept me informed, followed up with Amazon, and made sure I received all of my refunds—including a goodwill refund. My experience was still painful, and I hope B-Stock improves their systems and communication in the future, especially for Amazon EU orders. But thanks to Holly’s professionalism and dedication, I feel that someone finally took my case seriously and helped bring it to closure. Thank you, Holly.

Complete rip off, scam buyer the hold my money for 21 days and after that they want to do a refund for duplicated order and no products or my money back till now

WARNING: Beware of B Stock's Deceptive Advertising! I recently fell victim to B Stock's misleading promotion, which promised a shipping cost rebate for ordering 20+ pallets on the same day, from the same location, and paying on the same day. Despite meeting all the conditions, B Stock reneged on their promise, citing that consolidation is not guaranteed. When I questioned their advertising practices, they simply referred me to the fine print on their website. Don't fall into the same trap! B Stock's advertising is deceptive and not trustworthy. Save your money and avoid their false promises! Spread the word and beware of B Stock's misleading advertising!

Bei bstock kann man Amazon-Retouren Defektartikel ersteigern, jedoch absolut keinen Gewinn damit erzielen. Das ist alles Schrott was man hier bekommt. Noch dazu wird viel zu hoch geboten für das was man bekommt. Da ist es sogar noch einfacher Geld zu verbrennen und man hat sogar spaß dabei als das Geld hier zu investieren und dann sich ewig rumzuquälen um die Sachen irgendwie verkaufbar zu machen und um den Verlust in Grenzen zu halten. Gewinn? Keine Chance. Hier bekommt ihr den letzten Rest. Und das meine ich auch so. Teilweise wird einem Kotzübel was man hier alles zu sehen bekommt... Nach 2 Jahren hab ich hier immernoch Zeug rumliegen... Für Amazon ist es Entsorgung, für die es auch noch Geld bekommt... Das ist die Realität...

Complete rip off, scam sellers all the way. I purchased there pallets of unmanifested goods, new condition. Here’s what was inside: -1200 pcs corroded stained metal spotlights for 12V halogen bulbs -19 pcs acrylic cocktail shakers with caps which can not be removed 774 pcs mugs which are 14 years old and probably bought for 0,15 Eur/pcs based on google search Ok you would say this is scam sellers fault not B-stock. Mediation will solve this right? Mediation of B-stock is joke. They demant a ton of pictures etc. (you waste a lot of time doing this) and finally mediatior decide 20% off for items (not mugs because they can not guarantee advertised price is correct) I can not sell !!!!! 20%!!!!! Is this a joke!!!!!!!! How you can sell metal spotlights which have corroded stains (stains will not go off as corrosion etched away silver or gold plated metal spotlights on visible side and are for halogen 12V lamps which nobody use anymore!!! Or acrylic cocktail shakers with caps which can not be removed! This new condition based no B-stock? What a joke! Future buyers, do yourself a favor and do not purchase unmanifested loads in any condition or anything from B-stock – you will get scammed big time. And do not hope you have any protection in B-stock mediation. For scam sellers B-stock marketplace is heaven!! And get this info out to others if you can. So they do not get scamed like me.

Where do I even begin? I feel completely ripped off, and I honestly don’t believe Amazon should be selling these products on their platform – it’s nothing short of a scam. I purchased a full truckload of unmanifested goods, which was supposed to contain 23 full pallets. Instead, I received just 14 small pallets that were double stacked. Here’s what was inside: Two pallets of empty stacking crates. Two pallets of budget baby wipes. Thousands of units of grease remover. Outdated Peppa Pig vitamins. One pallet of leaking shampoos and cleaning products, with split open bottles everywhere, causing a huge mess. The rest was broken ornaments and broken household items, along with leaking paint and other damaged goods. The goods are completely useless to the point that I now have to pay the council to dispose of them. This stock is either stuff that they should of sent to landfill. It feels like they pick out any items of value and put the into the manifested loads. Then throwing all the broken, rubbish items into pallet boxes for someone else to be completely scammed. I’m currently in mediation, but it’s moving slowly, and I feel like they’ll just brush me off. I’ve reported this to my bank, and I’ll take whatever legal action is necessary. Please, do yourself a favor and do not purchase unmanifested loads – they are a complete con. I have videos and photos to prove what I received. My daughter is a journalist for a national newspaper, and I’m seriously considering getting this viral to warn others.

Review for B-Stock Solutions ⭐⭐☆☆☆ I had a very disappointing experience with B-Stock Solutions after purchasing a truckload of appliances from a Costco auction. After waiting nearly a week for delivery, I contacted the logistics company, CH Robinson, only to discover that my entire load had been delivered to someone else. This is a significant error for a full 18-wheeler truckload, and it left me shocked. I reached out to B-Stock for assistance, but after four days of waiting, they seemed unaware of the situation. The representative I spoke with mentioned that mediation would reach out to me, but I found it frustrating that they were asking if I received someone else's load when it was clear that I hadn’t received anything at all. I've sent multiple emails regarding the mediation process, but I have yet to receive a response. I've called B-Stock twice, and each time I was met with a lack of support. I paid nearly $16,000 for this load, and it feels like I’m the only one concerned about this situation while someone else is profiting from my appliances. I expected better communication and support from B-Stock, especially given the amount of money involved. I’m left feeling frustrated and ignored, with no resolution in sight. I hope they can improve their customer service and logistics processes in the future.

Beaware Guys if you want to ruin your business than buy from they after you create account they will approve and after your purchase right after they receive money they lock the account and you have to chargeback even to get your money back , Ok so let me give you the detail than CST526170 , CST526187 , CST526186 these 3 orders paid on 4th March and now finally i have to dispute those with my bank after sending you so many emails and no response , Secondly thats my first time i placed order after so many steps account got approved right after paying why account locked if you seem anything fraud than dont approve or dont take money , I am not saying you didnt return anyone or take money but keep holding a money and disturbing someones business is also a scam

This review primarily addresses Amazon auctions. So far, I've made six major purchases through Amazon, and after my most recent experience, I believe I'm done. Their product condition grading system is awful. If you're buying used or "good condition" electronics, be very cautious—I honestly wouldn't recommend it, especially for larger items like TVs or home entertainment systems. Despite their claims that the products are in "good condition, with no repairs needed for resale," more than 50% of the units I’ve received have been complete losses. It seems like they don’t even properly check the items before selling them. While Bstock allows you to file dispute claims and promises protection for your money, every single time, the outcome has favored Bstock and Amazon. In the end, you’re left with broken or damaged units that need to be recycled, which only adds to your time and financial loss. I have ordered some "like new" condition pallets, and those have been okay, though Amazon tends to mix in about 25% good items and 75% low-quality, hard-to-resell overstock. At least the items are as described, though. I’ve also had positive experiences with other major retailers on Bstock and haven’t encountered any issues. For anyone just starting out or experiencing similar problems, I recommend exploring other retailers until Amazon improves its service. Every time I've filed a claim, they’ve just apologized and said they’re working on improvements—but nothing has changed, except for the losses to my bank account.

I will be happy to update my review if B-Stock resolves this issue promptly and ensures a smoother payment process in the future. It has been 17 days since I made the payment for Order #A2Z37086, and the payment status has still not been updated. Your website states that payment updates take 24 hours, but this is clearly false. If B-Stock cannot process payments themselves, they should at least ensure that sellers follow the payment processing timeline stated on the platform. Simply saying 'we are working on it' is not enough after 10+ days. What specific actions has B-Stock taken to hold the seller accountable? What is the deadline for resolution? If no immediate action is taken, I will be forced to escalate this matter legally and through my bank. During this time, I have repeatedly contacted your support via email and live chat, and most of the time, you don’t even bother to respond! And when you do, I receive the same copy-paste responses with no real progress. No one is taking responsibility, and no concrete action has been taken to resolve this issue. At this point, I demand a full refund, including the fee I was forced to pay to B-Stock for this auction, as I have received absolutely nothing in return. This was my first experience with B-Stock, and it has been nothing short of a disaster. This is the worst company I have ever dealt with. If my payment is not refunded immediately, I will have no choice but to escalate this matter legally and through my bank. Enough is enough! At this point, it is clear that B-Stock does not care about its customers. If this issue is not resolved immediately, I will not only escalate through my bank but also report this company for fraudulent business practices.

First purchase of a lot was canceled. I paid immediately and now the refund has to go thru multiple channels to be refunded (2 weeks or more of time). Customer service made this seem like an abnormality however it looks like an every day thing and possibly their business model. I’m waiting on my refund after completing step 2 of that process and not all that confident that it will go as it should. Until today there was a chance I’d give them another try although they have proven they don’t want me as a buyer. Good luck to anyone buying from them and remember there are other ways to and places to get merchandise.

Angelina in support helped me today. She was absolutely wonderful and professional and so understanding. It was a great experience. I highly recommend B stock as they take care of their customers.