This is just an initial review. I haven't been with the company for more than 2 weeks, but so far, everything has been awesome. The employees have constantly, consistently been in touch with me through the whole process making it as easy as possible on me. I've just started using Epos now, but Blayze, Louis, and Oliver have helped a ton. Once ice used it for a year, I'll update my review.

This company called me to offer me a “deal” on their transaction fees as I am a customer using the Epos now till system. After agreeing with me percentage “by email” they then decided to go back on the offer because we accept American Express. I was about to move providers and purchase the new desktop till system but then all of a sudden I’m being ignored… what an absolute joke!!!

Increíble servicio

John was an asset to helping us setup a replacement credit card terminal! He did all the work in a matter of minutes with no problems! Thank you very much for helping me.

The Lady I spoke to was very helpful and very pleasant and she resolved all our problems you couldn’t ask for much more than that

Chris was amazing handling the issue we had.

Hey it was the best support and solution on epos till given by Mohit Francis. He understands to solve the problem. Earlier experience for problem solving were not that good. But Mohit guided well .

Epos provides everything what Retailers need with fair price and also there after sales service is good as well. Keep it up.

tommy was great.

Mohit who resolved our query was extremely helpful and patient - he solved a problem which we had raised before but not been able to get resolved by others. Also Phil who although not in the EPOS Now back office department took time to understand the problem and passed me through to Mohit

Cameron wyatt was so good and helped a lot good patients and polite

Problem solved. I got a very sincere and smart response to my questions. The training and solutions are practical. The patience of the staff, Siyanna, demonstrates professional service. A very good communication experience. Well done.

The frustration of dealing with this firm is immeasurable. After filling out permission forms etc. many phone calls and emails arranging a simple hand over from one business to the next, the result was heartbreaking. I open the door tomorrow and still no EPOS operational. Broken promises, incompetent tech help and disappointment. They can send you a contract within minutes. They can debit your account for a business not yet operating but they cannot answer a phone call or reply when promised. I have been reassured that issues are fixed and all is well, only to find, nothing has been fixed or improved and often made worse. What is the worth of a Point of Sale System that is deeply flawed....absolutely nothing. Very sad experience with them for me.

Card machine stopped working. Spoke to Tony Chen and he sorted it out very efficiently and quickly. Excellent service. Thank you

Zara was very helpful but was not able to solve my issue

Great system. So fast and perfect for my store. Some how i have few problems but Megan Guthart is so helpful and kind solve my all problems. And she has so much knowledge about hole software as well as hardware. Thank you so much for her help. And she also do follow up so i can do better. Thank you so much for all.

Excelente el servicio en el soporte de Alfonso Márquez

Had a few issues with my card payment machine whilst off sick from my small business. John H went through some solutions and kept me updated at all points of the process. With the help of Emmie C they came up with a solution that was not going to have a huge impact on my small business. Thankfully before we had to go ahead I was able to solve the situation.

Great product. Easy to use. Joel was very helpful.

I have to call them every day send them videos and pictures still doing same thing software sometimes would freeze. I informed them by several emails and texts and they still till this day send messages by saying the payment was unsuccessful et