Cameron did a excellent job showing my how to input new promotions In to my epos system. and also let me do one whilst on the phone just so I got the hang of it. He also sent me link for a video to watch for future reference. excellent customer service Cameron

Denis was super helpful, patient and professional in assisting with the issue I had with my terminal today.

Muy atento y eficaz

Being honest, my issue was a pretty straightforward one to deal with but even so, handled with care, skill and enthusiasm by Mohit, it was dealt with in a matter of minutes. Top notch support.

Prompt, efficient and courteous - a quick and easy call which rectified my problem completely. Thank you!

Hi there I’ve been ringing Epps now everyone that picked up the phone was lost. I didn’t know how to help me and was planning to cancel my contract with the Epps now because I wasn’t happy with the service I provided with from the staff but this girl called Emily changed my mind of keeping the machine because she spent hours and hours helping me out to get my tail to the system. I needed it too and help me out with a couple more stuff like if it was a delivery item. And it’s changed my mind of keeping The system in My Shop she got some brilliant customer service skills and knows how she’s doing her job Properly

Thank you Jocelyn & Zahck for your excellent customer service. The Thatched Cottage Team

Mohit was amazing, took remote control over my laptop and talked me through the process and explained what to do and answered all my questions

Prompt solution to the issue, rang me back as agreed.

Rob helped me with the network issue on my till! So patient and helpful, thank you

Great customer support,Speedy to respond

Excellent system from setup up to taking orders. Would benefit from a function to put buzzer/pager numbers on the orders. Other than that brilliant! Excellent technical support from Yan Cheung and the team.

Spoke to Cameron Wyatt. Very helpful went above and beyond to make sure all issues were resolved.

Muy buena experiencia. Gracias por tu ayuda Siyana Petrova

I’ve had the pleasure of receiving exceptional customer support from Yan Cheung. She have been incredibly helpful and supportive throughout the entire process. Yan took the time to listen carefully to my needs, provided clear and thoughtful solutions, and always followed up to ensure everything was on track. Her professionalism, patience, and dedication to customer satisfaction truly stand out. It's rare to find such outstanding support, and I highly recommend Yan for anyone looking for top-tier service

Fue de gran ayuda en la resolución de nuestras dudas

EPOS has been great to deal with. Lucky for me their office was local to me. Andrew was easy to deal with. I had no experience in this type of system. We completely stock taked our business and converted to bar coding. The software is easy to use and very intuitive.

John H was excellent on my call yesterday. He was knowledgeable and took the time to ensure everything was Covered. Thanks

the technician was comfortable and new what he was doing

Top service from Mohit Francis