FIRST CLASS 5 star service with absolutely amazing customer services! Nick the fitter was a credit to Trailer Trek Towbars and Micalia was Fantastic.I would not hesitate in recommending them.Amazing. Thank you very much

Efficient and polite from the office and the fitter. Good value for money. I wish all businesses were this good

I had tow bar and dedicated electrics fitted to my Kuga. Very happy with the service and the product and I thought the price was good. I had no hesitation in recommending these guys to a friend.

I have had my towbar fitted to my Kia. I want to thank the office and fitter for the service and the fitting which is just the job.

Had a couple of problems which I feel could have been handled better at the time but in fairness to Trailertrek it was probably not their fault and I did get a phone call apologising and explaining the reasons for the issues which were put right

Great company! After speaking on the phone they talked me through exactly what I needed for both my tow bar and roof bars (fitting etc). I needed the work done in short time and they were able to, a great bonus being at a very competitive rate. The fitter arrived on time and considering the amount of work he had to do to my car you wouldn't have even known he had took half the back of it apart to complete the work. Will defiantly be recommending to family / friends!

I had a towbar fitted recently to my SUV by Trailer Trek. They took all my vehicle details, arranged to attend my address at my convenience and complete the fitting. The service technician was on time and fitted my towbar. Before leaving my address he showed me how the electrics on the towbar worked. I found the whole experience great value for money and would recommend them without reservation.

Had a tow bar with dedicated electrics fitted to my Audi last week. Efficient fitter and helpful office staff.

Fitter was polite and helpful,haven't tried the towbar yet but pleased with the service and towbar

My job was arranged quickly and efficiently and despite an initial problem, resolved quickly. Fitters were friendly. Recommended.

Helpful fitters but we were left with faulty car lights, only discovered after I'd signed the completion form. Couldn't drive the car so asked for fitter to come back next day. Officious man in head office took this as an unreasonable demand and told me that as I'd signed the form he would do nothing and threatened that if I took it further he would bring the form as evidence. This without any suggestion from me that I would take it further! Eventually after some lengthy conversation he agreed to send a fitter in 2 working days which duly happened and fault quickly fixed. Lesson; don't sign anything until you have checked everything, don't take the fitter's word that all is ok.

Very professional company. The fitter was very polite and informative. He did an excellent job. Would not hesitate to recommend to anyone. Thank you Trailer Trek.

A friend recommended Trailertrek as I needed a towbar fitting at very short notice. I contacted the company and explained my predicament and they could not have been more a accommodating, promising they would fit me in with the first appointment of the day. The fitter arrived bang on 8:30 and fitted by new bar in no time at all. He offered a thorough explanation of the fitting and removal and showed me that all the electrics worked. Very polite and efficient staff and I would not hesitate in recommending or using Trailertrek again. Thank you Trailertrek!!

Initially decent communications and initial impression. The fitter arrived promptly on a bitterly cold morning. I had already cleared space in my garage to enable him to work out of the worst of the weather. However, 5 minutes after the fitter left I found he had removed but not refitted the plastic undertray to the car. The fixings (push plastic trim clips and some nuts) were no where to be found. I assumed he'd forgotten to refit the part (several square feet of plastic) and probably had the fittings in his pocket. I rang the company immediately (within 5 minutes so he could have easily returned) and was given a not very credible explanation that the under tray would have required a lot of cutting to be refitted and therefore it was normal they left these parts off after fitting the towbar. However, when I subsequently checked with the towbar manufacturers fitting instructions online, I found that they included instructions and a template to cut out a small part of the undertray and refit it. In subsequent days I emailed trailertrek twice (with the instructions) and spoke to them on the phone twice. I told them I would make the cutout and refit the undertray, if they would just return the fixings they had removed from the car. Each time I spoke to them they said they would 'sort it out', but this proved simply to get me off the phone. There was no further contact from them. They clearly weren't going to 'sort it out' and no amount of phone calls would persuade them to do so. If I can find a source for the relevant trim clips I will complete the job myself.

I Had a detachable tow bar fitted to my mercedes ml350 . The initial phone call to start with was easy with no hassle and i was able to book a home fit when it was suitable for me. The fitter turned up and was very polite and professional. He got straight on with the job and new exactly what he was doing. He did a great job on my pride and joy and explained everything to me after. Trailertrek in my opinion were very easy to book with , the fitter did a supurb job and they are very reasonably priced. A big thankyou Trailertrek.

Had a 13 pin dedicated electrics, Detachable Brink Tow bar fitted today to my 18’MY Jaguar Fpace. The fitter, Grant, arrived and I have to say was pleasant, professional and the quality of his workmanship was spot on. The product and overall service was top drawer. I was over the moon. The price was extremely competitive in comparison to main dealers. Would reccomend this company with no hesitation at all.👍

Great service. Fitter arrived dead on time. Did the job in the pouring rain without complaint. He was very knowledgeable courteous and professional. Excellent job. Highly recommended.

Excellent service. In the "Old days" this would have been a typical DIY job for me with my trusty drill and a few scotch locks . But things are too complex now. I got several quotes and Trailer Trek were by far the most reasonable. Particularly swayed by the fact that they use vehicle specific electrics AND were able to re-program the car electric system on the spot. ( many companies could not; which means going to the main agent and spending extra ) . Office staff friendly and helpful. The fitter arrived exactly on time and was polite and very efficient. Very neat job , detachable swan neck very robust and all electrics working correctly. Thanks

This was a new experience for me. As an ex-automotive industry Research Engineer, I have hitherto always fitted my own towbars and electrics but - at 75 - I'm getting a bit old for grovelling under cars, and was not totally up to date with current electrical systems. So I decided to contract the job to TrailerTrek. The TrailerTrek fitter arrived at the appointed time and fitted the towbar and electrics within a couple of hours, and everything worked ok. I was particularly impressed with the way in which the electrics integrated with the car's CAN-BUS system, without requiring any direct connections to the rear light units. I had chosen a bar with a flange-fitting ball because I have a cycle-rack plate and bumper protector which fit between the ball and towbar flange. The fitter would have fitted these but for the fact that the supplied bolts were not long enough, and he didn't have any longer ones on his van. So he fitted the ball, using the supplied bolts, leaving me to obtain some longer bolts in order to fit my additional items - which I was happy with. EXCEPT that, when I came to do it, I couldn't undo the bolts. M16 HT bolts are supposed to be torqued to 252 Nm - which I could have coped with - but the fitter's powerful impact driver had tightened them way beyond that, with the result that none of my tools - even with long extension bars - would budge them. When I phoned TrailerTrek, they were willing to loosen them for me - but the only way of getting this done within a few days was for me to drive to their headquarters and meet one of their fitters there. He - a different fitter from the one who had fitted the bar - really struggled to undo the bolts, declaring that he had never come across any that tight before. As a result of that, I expressed my concern to Trailertrek that since the fitter used the same impact driver to tighten the (smaller) bolts holding the towbar to the car, these may also have been overtightened, with potentially serious consequences. I am pleased to say that Trailertrek took this concern seriously, and sent a fitter to my house to slacken the bolts and re-torque them with a hand-operated torque wrench. Fortunately, the M10 bolts appeared to be OK but the M12s were a bit over-tight - though not seriously so. In summary, I am very happy with the end result, but recommend that customers ask the fitters to tighten the bolts with a hand-operated torque wrench, NOT with power tools.

From booking to the fitting excellent service The fitter rang 30 mins before arriving he was very polite and explained everything after he had finished really recommend this company