
Lee A
United Kingdom | 05 December 2022Recently worked with Valtemes on both a house sale and purchase - I really appreciate his support throughout the journey and the steps he took to help us with proactive help & action. We had a number of blockers to overcome (relating to mortgage provider & factor company) however together we managed to work collaboratively to achieve results within the desired timeframe. Thanks again Valtemes! All the best. Cheers Lee

Brian
United Kingdom | 29 November 2022McEwan Fraser kept me fully up to date through their online customer portal, emails & telephone calls. They produced a great schedule & Diane, who devised the schedule, offered some very helpful advice how to present the property effectively. She also had great knowledge of the local housing market, which proved invaluable. During the legal process our Case Manager from McEwan Fraser, Ashley, kept me fully informed throughout. She provided a friendly & informative service. All legal processes were explained in layman's terms, which helped me to negotiate any requirements on my part during the sale of the property. I would highly recommend McEwan Fraser to anyone selling their property. They have an excellent outreach in terms of advertising, which ensured a high number of viewers. This in turn, helped us to receive a great price for our property. The whole process was made easy by all staff who were involved in the sale & I would definitely use McEwan Fraser again in the future.

Rob
United Kingdom | 17 November 2022My name is Robert Clark and I sold my property with McEwan Fraser Legal at Braeside Cottage Ivy Walk Jubilee Crescent, Newton of Falkland, Cupar Lenka Votypkova was great to deal with and provided an excellent service,helpful and professional along with her assistant Freya Vincent. From arranging viewings right through to concluding the sale I was very happy with the service and would use McEwan Fraser legal again.

Euan Wilson
United Kingdom | 16 November 2022I recently bought my first home with the help of Andrew Darcy at McEwan Fraser legal. The experience was excellent, he communicated with me at every stage and offered expert advice regarding bidding, legalities, the market, and much more. I had previously dealt with another estate agency and they often didn't get back to my queries and weren't timely when I was bidding on properties, which I think is important when you're buying your first home. Andrew was totally the opposite - I would highly recommend using him.

Tashayar
United Kingdom | 07 November 2022I have now called regarding 3 properties they have for sale on their official website, amazingly all were sold many months ago, this not only is wasting my time but also the staff dealing with all of these enquiries. Please note that there are still many properties listed on their website as available when they actually sold a long time ago. I am assuming that MF are doing this to get customers data so they can then call back customer to offer one of their properties actually for sale which I am not in the slightest bit interested in as not suitable. On 1 property I actually also had issues getting confirmation on whether this property was actually available or not with different phone calls stating different things, including a 5 months difference on when a property actually sold. Every enquiry was a mess to be honest, especially compared with many other property agents who are so on the ball.

Thomas lorimer
United Kingdom | 30 October 2022Without doubt the worst company I have ever dealt with. Left me completely in the dark throughout the whole selling process. After agreeing a sale date I heard nothing from them until the entry date came and went. They didn't know the buyer changed their mind until I enquired what was happening. The buyer had asked for a different move in date which was not passed to me. The buyer back out of the purchase which was also not passed on to me. I found all of this out at 4pm on the day it was supposed to be sold. Avoid them at all costs. UPDATE: 2 YEARS LATER AND NOW THEY'RE ASKING FOR THEIR FEES TO BE PAID.... WHAT A JOKE OF A COMPANY

Victoria Miller
United Kingdom | 28 October 2022My lawyer was very professional and kept me updated throughout the process. Always replying quickly whenever I needed anything. Really competitive price with a quality service - would highly recommend to anyone considering! They’ve been in touch since my house purchase too following up and also helped me get the right contact regarding a cash back offer I had on my mortgage which was above and beyond their role. Good experience all round.

Claire Wall
United Kingdom | 17 October 2022The whole experience of selling and buying my house was made straightforward. I always felt like Craig and Claire Morris had my best interests at heart. Claire was friendly, professional and really competent. I couldn't have asked for better service from her and all the team that were involved in the process. Thanks guys.

David
United Kingdom | 15 October 2022Kept informed and up to date with how things were progressing with the property sale would definitely recommend.

Jacqueline Mcdaid
United Kingdom | 15 October 2022Artur was very good at dealing with our complicated sale and felt he always had our best interest in mind. We cannot thank him enough. I would definitely recommend McEwan Fraser. When initially selling the system for viewings was excellent and very well managed and the client portal was very informative and you could see everything clearly.

Colin Mackay
United Kingdom | 14 October 2022Below is my ratings and comments for the sale of my property Valuers performance - 10 Quality of Schedules “ 10 Property Department contact “ 10 Quality of Legal contact “ 10 Usefulness of online tracking/comments “ 10 Our overall performance “ 10 Any further comments - Our experience with McEwan Fraser legal has been outstanding from the start. Craig Peters couldn't have been more efficient with everything he did from setting up photography to fit in with our schedule to his communication and his knowledge of the market. I have sold many houses in recent years and know the script and Craig set things up very efficiently and with great knowledge and friendly demeanor. Alexandra Wilson who was dealing with the sale and bookings for viewings along with negotiations couldn't have been more proactive and efficient with everything she did. A very friendly person to deal with and very understanding of what our requirements are, can't speak highly enough of her. On the legal side Artur Lasisz along with his assistant Gemma Hayward have been very efficient and their communication has been of a very high level. Always felt that we have been in safe hands. The whole experience we have had with McEwan Fraser Legal has been of the highest standard. We cannot fault our experience with any of our dealings with the company and their staff. Having used a number of other companies over the years, Local and national I cannot say any of them have come close to the service that we have had during this sale. CM

Mr Des
United Kingdom | 01 October 2022Used this company to sell a part of our garden, guidance was poor, no advice on all associated costs.Such as land surveyor and splitting of title. No visit to view COVID was the excuse, it was a plot of ground, the photographer came! No face to face was required. Of all estate agents used in the selling of our properties, this company was by far the worse

Sophie Moore
United Kingdom | 30 September 2022I cannot explain how awful a company this is. They make a conscious attempt to act as the solicitor for both the buyer and seller which feels completely wrong to me? We’re currently sitting on the day of we’re supposed to get our keys. They are refusing to hand over a closing statement to our solicitor with no idea where/when we can get our keys. On top of this the buyers premium is the scummiest thing I have ever heard of. After speaking to other people in this industry they have advised that this company is notoriously bad. Avoid at all costs!!

Erin Cullinan
United Kingdom | 30 September 2022Used these solicitors to purchase my first house and couldn’t speak more highly of the service and employees. Everyone I dealt with couldn’t have been more helpful and all the emails and correspondence was dealt with professionally and efficiently. Highly recommend!

John
United Kingdom | 23 September 2022Claire who handled my conveyancing was a great asset throughout. The process was a lot more frustrating and drawn out than usual but Claire advocated well on my behalf and keep me as well informed as she could. Highly recommend.

S X
United Kingdom | 23 September 2022We recently purchased our home and we highly recommend this firm. From our first contact with Andrew to our legal team Adeeb and Barbara, the service was always professional, friendly and responded quickly to our queries. We were kept updated throughout the process and complex issues were explained clearly. We are so happy we chose McEwan Fraser Edinburgh. We would definitely return in future!

Mathew Munro
United Kingdom | 18 September 2022Claire and Daria were very professional towards helping me purchase my house.

L.
United Kingdom | 17 September 2022I purchased a property through them some time ago, the agent who dealt with the matter was Maya Vassileva James. The whole process through McEwan took ages to complete, the staff I dealt with when Maya was on holidays were clueless when trying to chase things up or just generally enquire about this matter. When I finally bought the property there were outstanding fixtures to be made. I was given a week in writing to disclose what needs to be fixed but when contacting Maya within the given time frame, all she said is along the lines of "you were late to respond, it's not our business and good luck to you" and ignored my e-mails ever since, leaving me to deal with the issues myself from my own pocket. This firm is interested in your money, not in the service to you as a customer. If you have a choice avoid them and find someone who will actually do the job they are paid for. p.s. Zero stars should be made a score after what I've experienced with Maya's laziness, lying and lack of respect along with the rest of the bunch at Fraser's.

Anna H
United Kingdom | 17 September 2022The Agency and their legal team has recently successfully assisted me in a sale of my property in Edinburgh. From the very beginning to the last day, everyone involved was very professional, impressively responsive and efficient. They are committed and strive to have things done well, and in a timely manner, no delays and time wasting. Thank you Ben, Rebecca, Adeeb, Barbara and the rest of the team. Pleasure working with you. Highly recommended!

Yvonne MacKay
United Kingdom | 14 September 2022I've given 4 stars for the following reasons. 1) the initial conversations/advice/feedback from the marketing team could be greatly improved. Too slow to get the property on the market; implied we would achieve far more for the property than the asking price (Andrew Darcy) and the brochure was very basic (not sure who was involved from the media team); initially had an unflattering photo (which was changed and also one of my own photos had to be used for an outside perspective). 2) the viewings and hits for the advertisement dropped considerably after a short time. I had to contact MFL with suggestions for improvements to the brochure which I believe ultimately lead to the sale. Once Logan Watt came on board it was full steam ahead with lots of advice and strategies. Thank you. 3) Once Adeeb Mostafa and his legal team took over with all the legalities for the sale I could then breath a sigh of relief. They were all very efficient and a pleasure to deal with. A very shaky start to the whole process of selling a property from afar but we all got over the line in the end. I do believe we lost precious time at the start which resulted in an overall loss to us of potential interest before the market began to change and added costs. We lost value and definitely lost some of our much needed profit on the sale of the flat.