crazydomains. NO email forwarding or domain forwarding without a premium. Incorrect reporting of whois data. This mob is not cheap if you take into account their lack of free services unlike other hosters like ventraip or hostinger. I didn't bother to find out what else thy don't offer. I wonder how long it will take to get the whois records correct. Edit: whois has not been updated nor do I expect it to be. Even the support chat person, who is also a client, expressed her frustration with the company. She cited that management were informed of the shortfalls and ignored them. I expect no further "support" from a fake investigation cited in their reply.

Very patient and nice

I needed urgent tech support with my product and I received prompt and very good support within couple of minutes. My email and website were running in no time. Thanks!

Marion helped with immediate support on my issues. resolved within 10 minutes. Honestly the best support service out there. No waiting and they just do it then and there! thank you Marion, really appreciate your help

The domain transfer process has been extremely frustrating. It should be possible to transfer the domain using the Domain Transfer Code/Authorization Code without needing to contact customer care. Currently, it feels like I need permission to transfer my own domain, which is not acceptable. In a recent case, I did not receive an email notification about the renewal reminder and couldn't find the domain in my panel to renew. Despite the domain expiry passing, the website remained live. When I raised a case asking to ensure zero downtime and to allow for domain renewal, the domain went down, and I did not receive timely or effective support. Due to issues with CrazyDomain's system/process, I did not receive the email, couldn't renew the domain in a timely manner, and experienced website downtime even after making the payment. This is not the first time I have faced this issue; it has happened twice in two years.

great helped me clearly in fixing my problem

Vincent helped me at crazy domains, and the service was excellent. Everything I asked was politely answered even if I was ignorant about things, i was treated with respect and friendliness. Excellent service Vincent, Philippa

I had a couple of issues with my domain setup and emails. They were promptly resolved by Nithin Cheruvattil. Really helped me getting back on track with my business.

Vincent was very helpful, understanding and patient with me while he assisted with a DNS query. He stepped me through the process and understood my lack of technical expertise. It was a pleasure to be served by him.

We had an issue with our SSL certificate/redirection. Vincent was very friendly and professional and resolved the issue quickly. Great service!

Junmar was very helpful and quick. Great customer response

Paul (Ticket number: I-19126895) assisted me in linking my domain to Shopify, and I was very impressed with his professionalism. Paul demonstrated excellent technical knowledge, remarkable patience, and provided outstanding customer service throughout the process. I am extremely satisfied with the assistance he provided and would like to express my gratitude for his support. Thank you for the excellent service.

Don't usually write reviews but must say the customer service I have received multiple times has been outstanding. I'm a non techie and they make stuff super simple for me.

The person who helped was extremely helpful and gave great instructions : )

Paul was very patient during our call as he could sense my frustration, he was able to sort out my issues without any problems

We trusted CrazyDomains to migrate our website, which had been running smoothly for years, to a new server. Unfortunately, as part of the migration, they made the decision to block certain critical file types without any prior notice or consultation. As a result, the website is now down and will require a complete rewrite to restore functionality. After waiting two weeks for a response, CrazyDomains' only reply was a vague apology, promising to 'do better next time.' This lack of accountability and the impact on our business is extremely frustrating.

Cliff was very helpful in helping an IT novice.

Vincent resolved my DNS query so quickly! He was so friendly, and took the time to teach me what to do in future as well as actioning my request. Thanks so much Vincent :-)

He understood the problem and gave me the details that i needed to update straight away. Whole process was quick and efficient

The agent knew what I needed without any messing about and did it very well.