D. Kaye
United States | 20 October 2021I was trying to get an idea of when my order would be delivered, and the response was quick and very courteous. In fact, my order came a day earlier than promised! Great customer service!
Dan
United States | 18 October 2021Great customer service with a product that was out of the warranty period. The quick responses from the customer service rep (Rey) were clear and he was able offer a discount on a new device in place of the old one.
Hector
Spain | 17 October 2021Accurate and fast
Kevin Amici
United States | 17 October 2021Well that’s service! Thank you!
Phil Morarre
United States | 16 October 2021The agent I spoke with (Honey) to register my new air purifier was very polite and seemed to really care that everything was correct in my registration of this new product. I was very impressed with the free extra filter offer she said would be sent very soon.
Elisa Worthington
United States | 15 October 2021This air purifier is my favorite! It makes the air in my bedroom so fresh and I love the blue light on it! I definitely recommend this product!
Humberto Perez
United States | 15 October 2021Excellent customer service and helpful. We love this juicer.
Sarah Libby
United States | 14 October 2021It was easy and quick!
Lara
United States | 13 October 2021The person who helped me was very attentive and patient. Wonderful job!
Chelsie
United States | 13 October 2021My purifier suddenly stopped working after only about 1 month of use. I scanned the QR code on the tag and it put me over to a chat. They immediately answered me, tried to troubleshoot, and then submitted a request for a new purifier. Great customer service and quick response time!
Kim Johnson
United States | 13 October 2021Honey was very efficient and helpful, some of the best customer service I've received in years!
Jenn
United States | 13 October 2021Great customer Service. Very Helpful.
saurabh modi
United States | 12 October 2021Had an awesome experience with Koios. Our scale recently stopped working. Once we called up the customer support (Kelly), they shipped a new device and we got it within a week.
Vlad Cuiujuclu
United States | 12 October 2021Honey was extremely helpful in my experience with Koios. She communicated with me via both phone and email, and made sure that all my needs were met and all of my questions are answered. Overall, it was a great and flawless experience, and I got the replacement part that I needed. Koios rules!
Oliver
United States | 11 October 2021Alex was very responsive and helpful. Hoping the team he passed me to is able to solve my replacement item issue.
Zarielle Washington
United States | 10 October 2021Purchased almost a year ago and abs had a slight malfunction. Company was great about replacing the parts and honoring their warranty. Great customer service and seamless transaction.
customer
United States | 09 October 2021I had some issues with my Koios purchase and the customer specialists, Carla, was very helpful. Great customer service.
Alejandra Santamaria
United States | 09 October 2021Todo muy bien. Obtuve las respuestas
John T
United States | 09 October 2021Purchased a Koios vacuum sealer. Nice features, great tech support, and a very good price. Comes with a one year warranty. Hopefully it will last longer than another famous name brand that I was using.
john marino
United States | 08 October 2021I had a problem with an item and the customer service rep was extremely helpful in resolving the issue