I had questions about product purchased, and chat mode was easy and fast. A great company to purchase from. No, not a SCAM site, I hate that I always have to say that but I find it helpful so you know when a site is/isn’t legit. I got answers, even additional info that I wasn’t aware of to ask. I highly recommend! I bought an air purifier for small office space.

The agent is wonderful!!! He is quick to help me with my concerns👍

Cleo is awesome she was very pleasant and helpful

Had a pleasant experience with online chat today concerning a giftcard promotion for submitting a review. I had received notification that my review had been posted on Amazon this morning, so was checking on status of card being submitted. Den was very thorough and helpful in obtaining an update for me!

Excellent product!

I had an issue with a piece of a product breaking after a few uses. The customer service team was quick to assist me with a replacement piece. Overall seamless processes. Thank you!

Very helpful! Honey helped me process my free gift on my order!

I am happy with the product and I am very happy with the person who chatted with me. She was very helpful and patient.

Exceptional customer service. Agent helped me activate my warranty

Great service

Very fast and kind online customer service! Super efficient and i love the product

I am new to food savers and I am loving this right now. the only issues i have is since im old lol its hard for me to push the buttoms to close it but im hoping it gets better in time. I am really enjoying this food saver, thank you

Alysa has been extremely helpful and kind to me throughtout this entire process of my kois air purifier missing situation. We have both tried for about 2 months trying to figure out this situation with the delivery services and consistently shared updates amongst ourselves in order to solve it. She was one of the best support agents I have ever dealt with in the longest time.

I recently purchased a Koios Air Purifier PM1220. This works really nice and I could tell a difference in the air quality in the room as soon as I turned it on. It runs very quiet, is compact and was an excellent price for an air purifier of this quality.

Spoke with Ton, from Koiso who was very helpful in getting my KOIOS Juicing Machine, 2021 Masticating Slow Juicer Extractor, Cold Press Juicer with High Juice Yield registered. Now it's covered for parts replacements within 3 years upon the date of purchase, lifetime technical consultation, and friendly customer service support. Ton was fast, friendly and very professonal.

I was assisted by Honey, she was very sweet and helped me out with everything that I asked. She provided her effective assistance in no time and I appreciated it a lot!

I bought the imersion 3 in 1 blender and 800w and I am very happy because in addition to obtaining a good product they gave me a gift. the attention of the company staff is very good, in particular, Miss Honey supported me in everything to carry out the request for my gift and for future clarifications with the product.

I recently bought the immersion blender and I love it. I signed up for the warranty, and they even offered a free gift! I further signed up for the gift and received great customer service from Honey who was very helpful, answered all my questions, and guided me through the process. Definitely recommend, not only for the product, but for customer service as well!

A part broke on my blender about 2 months ago. I dreaded having to deal with it and life was too busy to mess with it. I finally contacted them on their website chat and they were very kind and helpful. It was super fast so I could've been using a working blender all this time instead of putting it off! They replaced the whole thing at no cost and I didn't have to return the old one! Excellent customer service!

When I initially went through the process to a get a free gift after leaving a review for an item on Amazon, things didn't work out so I emailed customer support. Rey was super patient with me and had great communication. I so appreciated it!