National Lighting

Unit 8, Grand Union Trading Estate, Abbey Road, Park Royal, NW10 7UL, London, GB
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4.50
Based on 350 Reviews

5

90.00%

4

1.71%

3

0.57%

2

0.57%

1

7.14%
About National Lighting

For all your lighting needs. Shop with us online or at your local trade counter. - The lighting destination for the trade since 1993 - Free next day delivery on online standard product orders over £50 - Same day Click & Collect from any of our nationwide trade counters

Contact Info

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Mike Pritchard
United Kingdom | 10 October 2024

Great range of lighting competitively priced. Minor problem with some bulbs but this was rectified promptly. Would recommend without hesitation.

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Mark Impey
United Kingdom | 09 October 2024

Hafsa was amazing. She dealt with my issue in a matter of minutes. Everything was sorted in no time at all. I was very happy. It’s rare to get real customer service these days, however Hafsa is living proof that true values still actually exist. Go on girl!

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selectrix services
United Kingdom | 30 September 2024

I wanted to express my sincere appreciation for the exceptional service I received from your company. I placed an order at 11 AM for next-day delivery, and I was pleasantly surprised to find my order at my door the very next day at 8 AM, with no extra charge involved. It’s clear that National Lighting truly cares for its customers, going above and beyond to ensure that everything is delivered in perfect condition and on time. This level of service is commendable and has made my experience a great one. Thank you for your commitment to excellence; I will certainly recommend National Lighting to others!

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Nick
United Kingdom | 28 September 2024

I'd spent ages looking for the right lampshade to match the decor, and National Lighting was the only place that had what I needed - it's a really good range. When an item was damaged in transit they replaced it without question and their customer service was attentive and helpful.

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Nick Moore
United Kingdom | 26 September 2024

Ordered LED's and they were delivered the next day, great service, thanks Hafsa

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andrew thompson
United Kingdom | 25 September 2024

Bollard lights ordered. Came next day. Great product. Very happy with it. More importantly made mistake of ordering twice on line. Customer team were superb. Arranged collection of duplicate order and refund with no fuss. Excellent.

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Dennis Thomas
United Kingdom | 21 September 2024

A very good experience. National lightings administration paired with Fed-ex delivery took one day delivery. Would highly recommended on this experience.

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Mr michael
United Kingdom | 20 September 2024

Had a slight issue with a faulty bulb on a light unit issue, a replacement was sent out next day, wonderful and sorted immediately. mike

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Nicholas Mabey
United Kingdom | 19 September 2024

Our purchase was delivered promptly but after assembly the recommended bulb would not fit. On calling National Lighting, Hafsa sorted out a replacement which again arrived quickly. This experience was so helpful they still get 5 stars for a job well done. Great value price as well.

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Kirsty
United Kingdom | 19 September 2024

Great company we use regularly. Even on returning items the customer Serviceteam are extremely helpful and the refund is issued promptly.

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Ann, Devon.
United Kingdom | 17 September 2024

The order was processed and delivery came the next working day. Although one of the lampshades was damaged a replacement was sent out the next day. Great products, reliable customer service.

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Heidi Barlow
United Kingdom | 09 September 2024

Great customer care and service. I would highly recommend this company, and will definitely be using them again.

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Rob Turnbull
United Kingdom | 03 September 2024

Lucky it was just a small order but they did not send me the extrusion for my led light strip. will not answer email. very disappointed. will need to seek a part refund through the credit card.

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Sal
United Kingdom | 28 August 2024

What can I say … Hafsa has been fantastic and has managed to resolve my issues expeditiously. She should get a pay rise for being very professional at her job. 10/10

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Sophie Hope
United Kingdom | 15 August 2024

I had to return the item I ordered as my builder had progressed beyond being able to fit it. Hafsa did a great job advising the best way to do this and when I enquired about the refund, Hafsa got it sorted out immediately. Great customer service and I wouldn't hesitate to buy from them in the future Many thanks!

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Wendy Gilmour
United Kingdom | 13 August 2024

Went above and beyond with customer service prompt and helpful to replace a part which my electrician lost. Thank you so much.

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Jos Joslin
United Kingdom | 12 August 2024

Good customer service

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Peter Wright
United Kingdom | 09 August 2024

Fantastic customer service from this company, would definitely recommend purchasing from them. Although the courier lost my order they were great, reshipped again rather than wait for FedEx to find it and then refunded the shipping which they did not have to do. Things goes wrong, this is a great example of how a very good company deals with and resolves a problem quickly. Will buy from again, well done!

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William Butler
United Kingdom | 02 August 2024

Great selection of lighting products and very competitive prices. Customer service is top notch too. I had a couple of outside lights fail after 10 months and they replaced them very quickly without jumping through a load of hoops first.

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Glyn
United Kingdom | 25 July 2024

Great service from start to finish including the after sales service from Hafsa when I had to return a few of the lights because i had over ordered. I will definitely use them again and have no reservations in recommending them for everyone. Glyn in Coalville Leicestershire

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