Prompt service. Great quality. We will definitely buy here again

Thank you very much to Tina for her professionalism. I have ordered the multicolor pendant and when it arrived, one of the bulb was broken. Thanks to Tina who send a replacement within few days. Very good customer service.

***** + * Excellent company. The item we bought was slightly damaged on arrival. Got in contact with NATIONAL LIGHTING HELPDESK and they were superb. Ultraswift response - replacement sent out immediately. The correspondence we had with the team was friendly, very helpful, efficient and professional. The team running this service are a great credit and true ambassadors for the company. Can't thank them enough ~ Paul.

The first point of contact is Tina, who is very helpful and pleasant to deal with. The products and the staff far outweighed my expectations! Highly recommended.

This company is excellent, prices and choice are very good, the best part is their customer service, very polite, quick to reply and generous with their solutions to any problems. Let’s face it not everything can be perfect all the time but a customer service that fixes issues in a warm and helpful manner seems rarer than ever. Well done National Lighting and thank you

I am very impressed with National Lighting and will defintely use them again. I ordered two lovely light fittings and two table lamps which look expensive, are well made and yet are good value. They arrived the next working day. Unfortunately one of the lamp bases was damaged but I contacted customer services with a picture of the damage and a replacement arrived the next morning. I cannot fault the service from Tina.

Very prompt initial delivery and again in replacing the two lamps sent in error. I would certainly use this company again when buying any lighting products within your range. Yours, Ted Wilson

Excellent service, had problem with a couple of lights which were replaced promptly. Would definitely use company again and highly recommend.

Excellent service. Quick response when needed and made to feel very important as a customer. I recommend highly.

Great service and prompt delivery, even when I had a problem with one of the items they quickly sorted a replacement Excellent

Excellent response from Tina who sorted out slight problem with a lamp base. I would not hesitate in recommending National Lighting for their service and competitive pricing.

I have been using this company for many years now and they have never let me down when one of my orders arrived damaged in transit they dispatched the same day a replacement when i over ordered some downlights they refunded once they received returns so if you have had any problems speak to them and they will get it sorted.

Excellent customer service. Tina was professional, speedy, resolved my query and was great to deal with. The products were of high quality too and I’ll definitely be using again as well as recommending.

The service is excellent. I ordered two items one day and got the delivery the next. I only checked one item and then put them aside to be fitted later. Two weeks later I went to fit them and the second item was broken. I contacted customer services and without so much as a quibble they couriered a replacement and I received it the next day. First class company and their prices are extremely competitive too.

Excellent service and after service response. Would use this company again

This company has the most helpful staff always listening to my requirements and assisting in sourcing appropriate equipment for my projects. They stock a great range at reasonable prices and delivery is always swift. They have dealt with any defective units, not that there have been many, swiftly and replacements have been sent out immediately. National lighting has to be one of the best companies I have dealings with. A great team with customer service being a priority. Well done to Tina, Danny and Matt!

Absolutely brilliant service and communication from Reshma at National Lighting. I received my lamps today am delighted with them . Highly recommended and will certaily buy from this company again. Many Thanks Again Christine

I purchased from National lighting, the service from start to finish was exceptional, I had a minor issue which was addressed professionally and promptly. I will use them again and would recommend them to anyone.

Be aware they don't refund your return unless you keep chasing, can't be trusted and would avoid at any cost.

Excellent customer service levels...Had a manufacturing defect with a light fixture. Replacement light fitting sent, arrived promptly.