Easy to switch from current provider. Took only a few minutes. Economy 7 Energy was the cheapest deal available. Important to me that the electricity is generated by renewable sources.

Very simple to navigate and compare

Easy and quick to use. Telephone calls answered promptly on the two occasions I have called so far.

Joined E7 energy at the end of March. The transfer was easy and they kept me informed all the way through. The DD amount they took was exactly as they quoted at the start (if my previous supplier had done this I probably wouldn't have moved). Sorting out my final bill with my previous supplier and E7 Energy were able to help me with that as well using the chat facility on their web site (thanks to Farha for that) which was very quick and smooth. All in all REALLY glad that I moved. So far all looking good, so I can finally relax and budget properly.

Went on your website to get a quote for gas electric it came up I was saving £192 per year was impress I saved that amount

Very pleased with the chat service, was super helpful, quick, efficient and agreeable (thumbs up to Nadeem and Sam!). Moreover, you get an email with the chat afterwards so that you can go back to it if needed.

Very simple to understand and switch. Weren't bombarded with dozens of tariffs like the big 6 and has gone very smoothly.

Simple process to switch to Economy Seven Energy. Go to their website or Google search for the link. Then fill in your details like name and address.. Once done, you will receive an email confirmation and carry on with your life.

Good service!

They did everything they said they would when they said they would do it! That’s all I wanted. Perfect.

Sign up was easy enough, though it was complicated by some quite assertive and questioning e mails asking me to justify my low usage. The line of questioning was seen as impersonal and demanding / authoritarian etc! I didn't understand this as usage would be determined by use and readings! It felt like I had to justify reasons for applying? Went with it cos' its not many companies will take you as a light user, but felt compromised! I applied cos' I like that this company is somewhat ethical and my past supplier had screwed me by changing tariff to making a minimum usage charge :(, not on btw!, as there was no way I could use the amount of gas per annum that they set as a minimum, Therefore you pay even if you don't use it...Shame as had been with em' for umpteen years. Anyway, on to this company! Bit annoying that received e mail few days before switch over asking for meter readings, however I have not received anything to open my online account. This came half a day or so later, so all sorted but not robust procedure there! I have given 3 stars as that's as fair as I can be at this stage. Lets see how it goes but I am hoping that as this is a small company and has ethical policies that all will be ok? Lets see?

Efficient and easy switch on the phone. Hopefully the transition will be easy too. Polite lady on the phone. So far so good.

Easy to sign up

Very kind and always to help.

Farha helped me quite quickly and had my account opened my online account so that I could access it. Many thanks

Really simple to get a quote for the different tariffs on offer (2 at the time of writing). Clear pricing and an effortless switch. The transfer should take place in 21 days but so far so good. I've already received a welcome email with tariff details and confirmation of my payment details. If only all utility companies were this easy to deal with.

So far switch has been simple and easy. Easy also to talk to advisers on the telephone

just joined waiting to discover your service

I decided to move Suppliers, and the process with Economy Seven Energy is straight forward and easy to do, most of it is done by Economy Seven Energy, and you are updated on a regular basis as to where the process for change over is progressing. So glad I moved!!! Congratulations to all involved at Economy Seven Energy!!!

The service in terms of communicating with customer for logging into your online systems is really poor