Beware! Sharp practices when something goes wrong. Record your meter reading when you join and ensure you are correctly billed as per your original offer. They changed my rate without giving me the correct notice and changed direct debits up late last year (2018). Make sure you can evidence everything in the event of a dispute! Its cheap for a reason!

Really easy to switch over from our new provider, and saving money as well. Also, love that it's 100% renewable energy.

There has bee a great improvement in training and IT Systems. Well done everyone. Had a very successful and easy web chat session today.

The swap happened on the day I was told it would happen. All seems to be working well, Will keep an eye on how things are going over the next few months, but at the moment I am happy.

I contacted Economy Seven Energy this morning and my contact was Farha, she answered all my queries and and am very happy with the company and the way it operates,Julian

Farha was very helpful in reducing my energy bill by offering a cheaper tariff and also a refund of the credit

Be careful with this company. They wont contact you by phone or post for any extra charge, but will wait a while and let the bill rack up. Then they will force you to stay with them untill you have paid it all off. I dont know any other company that does this.

Instant Solution Farha dealt with my issue of not being able to login or reset my password instantly and resolved it successfully

Excellent customer service! thank you Justyna for help:)

So nice when you can get online and chat to someone and not have to sit for ages on the telephone. Farha very helpful today when I called about my account.

Competitive price and reasonable customer service

Immediate response to my query and immediate action taken. Excellent service

Great service, good communication.

The online chat was good and answered all my queries and hopefully, there will be the promised follow through. Justyna was efficient and polite.

Just joined them, glad i switched - no issues yet... fingers crossed

quick simple easy & cheap!

Raised my agreed monthly payment after I'd joined by nearly 50% 'to cover higher usage in winter' Didn't reduce it in summer as was supposed to happen, when I noticed in Autumn and told them they refused to refund overpayment. I was disgusted with their attitude and have changed supplier

Good friendly service. Human rather than corporate response.

Smooth process for switching, took no more than 10 mins.

Good Prices poor communication and information provided.