Excellent product, really well packaged. Really good customer service with all questions answered quickly. I would 100% recommend ordering from them.

Good product, well made. Looks lovely in the living area. Only grumble is with delivery - these days we can expect to be given a smaller window than "all day" and/or a message saying when the delivery will happen.

Lovely small rug. Taking a while to get the end edges to lie flat. Will be back if I need another one

Excellent customer service. Rug arrived unscathed and well packed

ANY EASY TO USE WEBSITE. QUALITY IS VERY GOOD AND IT IS GREAT TO BE ABLE TO HAVE A MADE TO MEASURE SERVICE.

I ordered two small samples which came within days and then ordered a large rug. It came very carefully packaged and was perfect. Absolutely as I ordered, beautifully made and within the time quoted. I could not be more satisfied and would use the Natural Rug Store again without hesitation.

Very pleased with the mat. Delivered on time and as requested. Email received asking me to arrange delivery but when I called they told me that my order wasn't ready and the email had been sent in error. About an hour later, I was told the mat was indeed ready and would despatched straightaway.

Beautifully made ...prompt delivery very happy.

From the speed of samples through to the delivery of the finished item, I cannot fault the Natural Rug Company. I would not hesitate to recommend to anyone wanting a bespoke beautiful and made to measure rug.

Ordered everything online. No problems. Rug arrived in perfect condition. Looks great. Wearing great.

Great product and first class service. Would thoroughly recommend. Sample service made the selection process very easy.

The website was very easy to navigate,I have a unique and beautifully made and looking product to enhance my new porch,i can't wait to be able to use it, a much more sophisticated alternative to the usual market products which didn't meet my requirements .

Very efficient and prompt service. Rug is beautifully made. Would certainly recommend them.

Great samples sent before we purchased our rug and beautifully wrapped. The final rug is of great quality, we are very happy with our purchase.

Really thrilled with my customised rug. The Natural Rug stire can be trusted to deliver. Thanks

This is my 4th rug and as usual was just as I ordered it. The ordering is simple and samples arrive swiftly. I used the rug builder so got exactly what I wanted as there is so much choice. I like the fact that delivery is arranged by telephone so you can chose the day it arrives. Would recommend to anyone 👍👍

Good quality bespoke rugs very pleased with them.

Love it, great service and quality.

Hassle free, everything to expectations, thank you!

I wanted a large beautiful entrance rug which was a difficult find until I found this website. Great quality, really pleased