Terrible, box arrived in a poor state. Item seems second hand and they want me to send it back at my expense.

I ordered a microwave along with a kettle and toaster. On the delivery day, I was refunded for the microwave without any prior communication, as it was apparently out of stock. I emailed them to clarify the reason for the refund, and they confirmed it was for the microwave. Now, I have received the kettle and toaster but not the microwave, and I'm unsure where to purchase one now. Strangely, their website still shows it as in stock.

I purchased a compact pro hand held hoover several weeks ago & after very little use it ceased to charge up. I contacted customer services who were very helpful & sent a new compact pro out to me. Really pleased to have received the replacement as it is a super little hoover. Many thanks to all at Daewoo customer services!

The machine looks nice in the kitchen. It works well and makes good coffee.

We are happy with the products purchased apart from the kettle which seems to not turn off immediately when boiling this wasting energy. The other items are fine

I was very sceptical about purchasing an electric clothes airer but decided to give it go…I am so very glad that I did. It has surpassed my expectations with flying colours. I put my washing onto the airer straight from the machine (early evening) it was switched on for about 5 hours. I left it overnight switched off with the cover on (a must buy)! The next morning I checked the clothes and they were completely dry!! I would definitely recommend this airer and am sure you will be over the moon with it.

Hi I had a issue with a airfryer bulb replacement but Daewoo issued a upgraded airfryer replacement right away. I must commend them on their efficient service. Thanks

Delivery was okay,not that quick.The hoover is efficient and cleans well--so far.

Convector heater included a warning that it should only be placed on hard floors not carpets. I consider this should have been stated on the website before purchasing not only on an insert in a leaflet after purchasing. No acknowledgement of this complaint from Daewoo .Heater returned, now awaiting credit.

Bought a halogen heater from a popular online retailer for the price mainly. Bottom wouldn't screw on, and heater kept going off. So sent back and thought I'd get a decent one from Daewoo (wasn't even much more expensive). Different story, good delivery, bottom fitted better, no issue with cycling on and off, and the overall quality was just.....better. Very happy with my purchase.

Worse customer service. Look like they do not talk to each other.

I can't recommend our Daewoo microwave highly enough. It is good value for money and works easily and efficiently. I also have a Daewoo Airfryer and I absolutely love that too. I will definitely use Daewoo for any other electrical appliances I need in the future.

Air fryer stopped working - contacted Daewoo as it was covered under extended 2 year warranty. Could not be happier with the prompt response and replacement fryer. Excellent customer service.

They refused to accept extended warranty (1+2) for induction hob because we have not registered within 28 days. The induction hob was a Christmas gift that's why we are unable to register on time. We were only late for a few days as well. Very inflexible company. Possibly no confidence in their own product? I never had any problem registering extended warranty with any other companies before. They usually just backdate the warranty or even honour it without registration as long as proof of purchase is provided. Update - ticket number 189517 Update 2 - they have agreed to honour the extended warranty now after a negative review on trustpilot. I have update to 3 star for this but still not entirely happy with the customer service received initially.

I emailed the company as I have been trying for months to get a new water box for my iron. The service I recieved was fantastic. They got back to me so quick and sorted out a new one at a really good price. I will defo be looking for all my house hold appliances here as I love a company that has fantastic customer service and these guys 100% do. Thankyou so much

Had a delivery that unfortunately had a glass bowl included smashed during transit. I emailed Daewoo and the team responded very quickly and had a brand new replacement sent out within a couple of days, right before Christmas. Top stuff and its service like this that reminds you that some companies actually care about their customers needs.

I cracked my Daewoo Air fryer which is over 4 years old anyway, but thought I'd try to get a replacement bowl rather than binning the entire thing. Having looked on ebay for brand new bowls I decided on the off chance to contact Daewoo directly, I had a same day reply which I wasn't expecting this side of the New Year. I sent a bank transfer of just £15 including UK postage {they only accept cheque or bank transfer as payment} which is exceptionally inexpensive, and today, 6 Jan I've received it and it's cooking my lunch. I could not be happier as it's the ideal way to get a quality replacement for such a low price. I'm so delighted with the replacement and the attentive and excellent customer care that I'm happy to highly recommend Daewoo Electricals for replacement air fryer bowls.

Bought a great priced electric clothes drier but needed to return it as it was a duplicate present. I have been so impressed with the levels of customer service. My queries have been dealt with promptly and politely at all times. So often, internet purchases can prove difficult when there is an issue or query - definitely not the case here. I am really impressed and would not hesitate to buy from Daewoo again.

Customer Services will not extend the warranty of a product as I was out of the 28 days period to register. I was told at Robert Dyas, when I was viewing in the shop, that I would have the standard 90 days. Feel missold and let down, which has made me feel very concerned about the quality of their products. Very disappointed.

Customer services pulled out all the stops to send out a replacement air fryer after the old one broke, just in the run up to Xmas. It came very promptly with no fuss so I was delighted with the service. Just a shame the Daewoo original broke after just one year but makes good sense to extend the warranty whenever offered.