I purchased a Daewoo 6L Air Fryer via Studio which never worked when it arrived, a replacement was sent which worked for about six months, the wiring in the plug then became dodgy, so replaced the plug which then worked for about a week, this also stopped working, changed plugs again but no electrical systems worked at all. I’m not sure if this is an known electrical problem but I’m certain I will never buy electrical items made by Daewoo again.

Tried to cancel order, TOTALLY IMPOSSIBLE. NO PHONE NUMBER, AND LIVE CHAT DOES NOT EXIST. UPDATE The order did eventually get canceled after I had sent further emails following notification that my order had been dispatched. Due to the lack of any phone number and a chat system that does not work I would not buy from Daewoo again.

I received a reply today regarding my recent message to you. I purchased a Daewoo wet/dry vacuum cleaner a couple of days ago , the FLR00141 but had a concern regarding the extending chrome pipe it comes with. It's incredibly short so my question to you was do you do a extension pole or longer pipe for it? Can I say I was astounded that your answer was you don't supply an extension pipe , get an upright vacuum instead! That's it , nothing else. For your information I've never owned an upright cleaner, all the cylinder ones previously purchased I've never had an issue with the extension pipe length. And just incase you were unaware, I'm not the only one. There's many online reviews that say ' good vacuum ' but extension pole too short. I was hoping there had been a product update and you would have listened to your customer, but clearly not! In my opinion the vacuum is only suitable if you are 5 ft -5ft 2" at the most. Prospective customers, bear that in mind if you are thinking of buying this vacuum. Unless you don't care about your back! Be assured I'll post my findings/ this review on the net so others are aware.

Excellent response time from customer services and very satisfactory outcome

Great communication and fast reply. Sorted my issue out almost immediately- nothing bad to say

Je renvoie mes articles, en moins d’une semaine! Je reçois un mail en me disant qu’ils me rembourserai pas certain article car le carton fut abîmé! Par la suite, je demande le remboursement des articles non endommagés, et la plus de réponse la personne qui s’occupe de mon dossier n’est pas disponible! J’appelle le service client qui me répète qu’il ne peuvent rien faire car c’est uniquement cette personne qui a la main sur mon dossier! Un service retour médiocre

A couple of accessories were missing from my package. After contacting Customer Services they were promptly sent out to me

Excellent customer service was excellent Resolved my issue promptly and well.

I have a small appliance which suffered a small failure of a part. I took photos and sent over to Daewoo Electricals as per their warranty policy. They responded with an email that they would acknowledge my request, within 24 hours they contacted me back and sent out the new part which was delivered within 48 hours. I feel that we are quick to call fault on things but this was an exceptionally efficient and effective service. No hassle just show us your issue and we will sort it. Personally I would just like to thank the Daewoo team. Thank you

Very poor customer service!! Non-durable product! Total waste of time and money My vaccum cleaner suddenly stopped working in May. The motor comes on but the brush doesn't vaccum because the lights flickered at first but no longer come on. I purchased it directly from Daewoo in November last year. Warranty is still active. I reached out to them in June but they have refused to provide a solution. Every time, they ask me to send a video of the fault. I send the video and get no response until another time when I send them a mail asking for an update. I have had to resort to brush and dustpan and this is bad for my wrist and bag. It has been an unpleasant experience. Re: Daewoo's Response Everytime the request for a video was made, I sent it and you never got back to me. I have sent it again this afternoon. Fingers crossed 🤞

My air fryer stopped working after 16 months and very little use. Daewoo's answer to my request to get it repaired or replaced was that I did not register the appliance for the extended 2 year warranty. This is true but having to register a product to activate a warranty seems to me like a scheme devised to opt out of a service that should be available to customers who lead busy lives and do not have time to look at nor fill in all the paper work. The warranty should be offered automatically since it is free. Daewoo has refused to activate the warranty as gesture of goodwill. Furthermore, an air fryer should last longer than 16 months! I will never by a Daewoo product again.

I felt I needed to write a review although long, long overdue. Way back in 2010 I purchased a Daewoo American Fridge Freezer from Curry's. It has been the best appliance I have ever bought. Apart from replacing the water filter and 1 interior fridge bulb, nothing has ever gone wrong with it. The grandchildren love getting the ice cubes out from the front compartment. Through it all it still works as well as the first day I bought it. Thank you Daewoo. I only buy your products now. My new fan is on its way. Can't comment on Customer Service as I have never needed it. Great Company. Would give you 10 stars if I could.

My Daewoo kettle stopped working after 13 months. Daewoo stock answer, 'outside warranty' - why don't they just offer a standard two year or three year warranty without asking you to jump through hoops to activate it. I cannot unfortunately recommend Daewoo electricals or their customer service. n.b. since Daewoo's response; the REAL issue here is that the kettle stopped working just after a year - which does not bode well. An organisation with confidence in their product could automatically offer an extended warranty in my opinion.

Fantastic customer service 👍👍 Really pleased with the air fryer quality and much better value than overpriced versions on the market!

I needed a spare part for a vacuum cleaner. This was dealt with quickly and effectively by Daewoo customer service. The part was delivered within two days with no charge.

I had a problem with a product given to me for a Xmas present 2022. I sent email on Monday and by end of week and a couple of emails later received my replacement. That I think is excellent service and I will recommend Daewoo products every time.

Be careful what you buy! This is definitely budget item Daewoo 8L airfryer. I purchased this late March 2024 as my airfryer Instant Brand suddenly stopped working and I couldnt afford another so purchased the Daewoo at a clearance sale. It said on the box 'more than just an airfryer' that it bakes, grills and Roasts, fantastic i thought. When it arrived I looked for the grill function in particular on the machine, nothing there. I Contacted Daewoo who said that the product does not actually grill or bake or roast. Apparently the 3 bullet points on the artwork, Bake, Roast and Grill are to show results from using the air fryer that it would be the same as if you were to bake, roast or grill and these are not functions on the airfryer and it is just an Airfryer!!! What misrepresentation, it clearly states on the box that the machine will carry out these functions. I will certainly be reporting this. 2 stars only for the fact that it is working

We had a kettle and 4 Slice toaster bought as a Christmas present so no receipts but Daewoo doesn’t want to accept warranty or do anything xxxxxx👎👎👎👎👎be careful when dealing with them 👎👎👎 Christmas present 2023 so only 3 months old

Can fault the service with these guys. My airfryer basket broke and even though it was a few months out of its year warranty, they replaced it with no quibbles and no charge. Perfect service! 🙃

Bought an air fryer and unfortunately the non stick on the trivet had started to come off. As the appliance is still under warranty I was immediately sent a new one by first class post by the company. First class service and communication.