We purchased 2 electric blankets 14 months ago and registered for the extended warranty. When one stopped working we contacted daewoo and surprise they said they couldn’t find the details. The warranty seems worthless and we wont be purchasing any more daewoo products and I would recommend the same

Very very bad communication!!! Just asked them about their halogen heater and if they are selling them on amazon and also how does the warranty work etc? They did not even read my email and told me to do a warranty claim or something. I havent even bought the item yet. Then I asked them to read them email and edited my email. They did not reply for like 4-5 days even when it says they reply within like 2 days. Then replied bu asking me to register for the warranty so still did not reply properly So pooooor communciation messed up me big time -------- Update. They asked me to contact them via the email. But wait a second, this is the actual issue. I contacted them and they did not reply or messed me about. Looks like with slow to no reply they have no logical respond to the reviews given either UPDATE 2: I have emailed you saying i left a review. But ofcourse as expected no reply as of yet. I dont know how to give you my email here without it going public

Ordered a kettle and toaster company said they had delivered it twice but we had not recieved anything they sent us 2 pictures of someone else front doors never had a problem with any other company my wife sent them our door picture quite clearly with road name and number

The customer service of this company is excellent. Emails are answered quickly and courteously. They went out of their way to resolve my problem, in an efficient and speedy way.

I have used Daewoo before and I do so again! Customer Services (Daewoo Electricals) - superb service. Always ready to help. I had a good communication with them over a product, and without any hesitation, they forwarded another replacement - I couldn't believe it. We are talking not questioning my integrity, just immediately 'on the case' and so yes, I would definitely recommend.

Bought a Daewoo Freedom Pro vacuum cleaner which was ok to use but taking it apart to clean the filter was a bit cumbersome. But the worst was it no longer worked after only 2 years of light use. So I won't be buying this brand again. From all the vacuums I've had previously, all have lasted much longer.

Ordered a microwave kettle and toaster set of the daewoo website...said it was dispatched 5 days ago still waiting for it...2 emails sent with no reply no phone number exists to even ring...awful customer services either want my order or refund

achat caméra de surveillance extérieur daewoo EF505L. très déçu de cet achat, la caméra ne fonctionne que lorsqu'elle est à l'ombre, réponse du service technique: "c'est normal, elle ne fonctionne qu'à des température comprise entre -10 et 40 degrés" curieusement je n'ai trouvé aucun renseignement à ce sujet! j'ai une caméra sri et une yl lot qui fonctionnent elles jusqu'à 70 degrés. aucun geste du service, de plus ils ne savent même pas que leur caméra peuvent enregistrer en continu sur carte sd et ils me disent que ce n'a pas été testé et qu'il ne faut pas le faire car ça la fait chauffé... fuyiez cette marque.

I am compelled to share my recent experience with a Daewoo Electricals vacuum cleaner purchased from their sale representative ebayshop call vacuum directs, which was nothing short of disappointing. The product's quality was shockingly poor, resembling that of a toy rather than a reliable household appliance. After just a few uses, the vacuum ceased to function entirely, a frustrating and unexpected turn of events. Furthermore, my attempt to claim the warranty, a reasonable expectation for a product of this nature, was met with utter disappointment. Upon registering for a 3-year warranty, I was informed that claims were only valid within a mere 28 days. Moreover, the one-year warranty responsibility was redirected to the retailer, leaving me in a disheartening situation. This lack of accountability and support for their product's reliability is profoundly disconcerting. Reflecting on my previous positive experience with a Daewoo car and the exceptional customer service I once received, I am astounded at the sharp contrast between the two. The brand I trusted for quality in the past seems to have diverged into a realm of ineffectiveness and disregard for customer satisfaction. In light of this experience, I strongly caution potential buyers to reconsider purchasing from Daewoo Electronics. Invest a little more in a reputable brand and spare yourself the frustration and disappointment I encountered with this particular product and their customer service. Sincerly yours Ali

Daewoo SDA1561GE Blender. It’s a great little blender. I love that it has a glass jug and it strips down completely to clean. It’s nice and quiet too. It’s not heavy duty or commercial but it does what I need it to. Thanks Daewoo

Terrible service I am a nurse with1 year old twins and purchased a microwave in February via Amazon due to next day delivery. Last week I used as I normally do only for sparks and an electrical burning smell to come from it clearly putting my safety and twins at risk!!I politely informed customer service and was fobbed off. Long winded process getting help staff poor knowledge AVOID

Soup maker arrived, broke on first use. A week later and the issue still hasn't been resolved. Customer service slow and not responsive. I sent a picture it's not repairable so should have been refunded. Have been in an email back and forth for days and still waiting for a return label so I can send back and get a refund

i have a grey toster and working very well 👌

I had enjoyed great results using my Daewoo 17L Air Fryer SDA1032 for the last couple of years. However, several days ago, the heat function ceased which I guess, in simple terms, was equivalent to a bulb blowing! I phoned Customer Services and was told a technical colleague would be in touch by email which happened within minutes. I was asked to send a photo of my appliance as if about to use it and pertinent details of the problem. Very quickly I was asked to confirm my address and that a replacement lid would be sent. I received the replacement in perfect condition, within two days, and am again enjoying the great benefits of using such a superb product.

I ordered a kettle which was delivered free of charge. When it arrived there was a problem with it rattling when heating up as the kettle didn't sit properly on the base. I emailed, which was easy, and then next day received a response saying that a replacement would be sent and I could just dispose of the first one. Excellent service and value for money plus very easy to contact customer service - a breath of fresh air, thank you!

Customer service My contact was email and brief that was only because they delt with my enquiry so quickly . The spare part I needed was reconised ,confirmed ,then deliverd . In a friendly manner. And what's more they called me by my first name which nowadays is rare . I hope I will never have need to use you again but if I do I hope I get the same high level of service . Thanks Terry

I was really impressed with the service I got from Sarah very quick and pleasant, most helpful the Daewoo Soup Maker is good 👍 cannot be without it. Thank you so much a happy customer.

Received a Daewoo electric kettle as a gift so cannot return. Within 2 days of light use the filter from the spout fell off and cannot be reattached even though i tried google for assistance. The lid keeps opening when the kettle boils which means that the kettle does not switch off and the kitchen fills with steam. Also even though it is not filled to its maximum the boiling water bubbles and splashes out of the spout. I would not recommend anyone buy one.

Ongoing saga over Microwave. Daewoo Electricals !!! “ state they do not manufacture the microwave Daewoo Electronics do. Daewoo is a Brand & different companies make products under this brand name “ This is despite the warranty, instructions and help guide all showing Daewoo contact details which relate back to Daewoo Electricals . Confused??? So it seems they allow companies to use their Brand without any control or ongoing involvement. Could you imagine BMW or Bosch allowing sub standard products to go out Branded under their name. Or is this just a maze to avoid honouring warranty. Look at the reviews and perhaps over 25% scores of 3 or below May give you a clue. As a company this rating should be of concern, but no they seem happy to continue adding to the poor scores. Domestic and particularly Caravan owners think hard before you purchase a Daewoo microwave or any product for that matter.

I purchased my Daewoo kettle on Amazon, and after 6 months I had a broken lid, and I was worried that it would be difficult getting through to the company, but how wrong I was! I was really happy with the speed in response, the ongoing communication and resolution with a new lid! Daewoo have made me a very happy customer and I also have a great kettle!