ordered the AUDRI LEATHER NUDE SUEDE D'ORSAY FLATS, and while they're cute, they aren't that comfortable. returned one pair and the return was processed easily and quickly. would maybe recommend to a friend, but still seeking comfortable cute flats in this style and I don't think Lulus are the best ones. EDIT -- the customer service I've received has been phenomenal! I'm working on finding the right inserts to make these shoes comfortable, and if so, will order more pairs. Either way, I've been blown away by the responsiveness of their customer care team :)

Always on time and never disappoints with quality.

Absolutely loved my dress. Fit according to recommendations. Simple and beautiful, and very well priced. Made my wedding day!

Lulus is my go to place for good cute dresses! It always ships fast and the quality is awesome for the price. I always check lulus online first when shopping online. I’ve never had an issue with customer service and their returns are very easy. I love the review options to show photos and sizes to know how an item fits. Can’t go with lulus!!

I'm in love with Lulus. Their products a good quality and customer service is excellent. Addicted!!

I ordered three dresses off of Lulu's with expedite shipping. The next day I checked to see where my package was going and it was delayed a few days because of ups. I quickly called Lulu's and they shipped me another order the exact same with next day air saver. My package was on time and they took the shipping fees off. Two of the dresses ended up not fitting and it was the easiest return ever! Love Lulu's!

I was having problems returning an item and I contacted LuLu and they resolved the problem almost instantly!! I greatly appreciate everything they did!! Their costumer service was very helpful and very appreciated!!

Fast delivery and fast return processing for the items that didn't fit! I love LULU'S!

I can’t review because I never got my dress.

Great clothing!

I love my items from Lulus.

I bought my dress a size smaller than my fit but the process for quick,easy & great! I bought the proper fit & it looked amazing,so many compliments! ♥️🙏

Fit great! I ordered mediums in both and they fit amazing!

I love the style of the clothing I find on Lulus. I always get great compliments on my clothing. I wish the website would remember my size, when I’m placing an order I can never remember what size I ordered previously. Overall I am in love with Lulus.

My favorite place to shop super cute clothes affordable prices!

I Love Lulus always my go to when I need a dress for ANY occasion. Customer service is quick and responsive and clothes are always good quality and arrive beautifully packaged.

Easy to order, easy to return. Just as it should be.

Love love love love everything Lulus. Never disappointed!!

I’ve never had a bad experience with Lulus. The quality is great and there are great, honest reviews so it helps when shopping for clothes! Customer service is excellent and they helped me with fixing my account so I got my VIP status.

I love Lulus! I’m a VIP and pretty consistently shop for everyday and party outfits. The review system is sooo helpful because you can see other customers’ photos and what sizes they bought based on their measurements. A few small things I think Lulus could do to improve their service: -Include a preprinted return label in the package when the item is mailed to us. I don’t have a printed at home (ink is expensive, not cost effective for repairs, etc) so I have to pay FedEx Office to print the return labels each time. -Right now, if I am waiting on a certain item in a certain size to be restocked, I will not be notified automatically if my size has been restocked. Clients are only notified if there is a restock for a whole size run of an item. Sometimes there is a “expected restock date” but if there is not, that means I have to check the page and hit refresh every day with zero idea if I should expect to do this forever. -The app is nice but a little glitchy. It doesn’t keep track of all my wishlists and loves, which is strange. I have to go back to my laptop to look at the full list.