Sofas and Friends

351 Purley way, CR0 4NW, Croydon, GB
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5.00
Based on 389 Reviews

5

92.54%

4

2.06%

3

0.26%

2

0.51%

1

4.63%
About Sofas and Friends

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Emma Davies
United Kingdom | 25 May 2023

I purchased the Naviago modular sofa purely based on photos that I'd seen. I could not be happier! It has far exceeded my expectations. It's so well made and really heavy! The most comfortable sofa I have ever led on. If you are in doubt about ordering, go for it! You won't be disappointed. The delivery was within two weeks as well. Phenomenal service from start to finish and they even kept their calm and helped me out with my indecisive nature. Absolutely amazing company.

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Deep
United Kingdom | 24 May 2023

From customer Service to delivery to quality everything was top class. I was sceptical at first as never heard of them before but asked on a Facebook group and many people recommended them. I then spoke to a lovely girl called Aga who went above and beyond showing me ways how sofa could fit into my space. I ordered late Wednesday night and got my sofa delivered on Saturday even a day before it was supposed to arrive. The delivery guys were amazing and even helped set the sofa up, they didn’t have to but they did. It’s gorgeous and good quality at a decent price, I am well pleased. Don’t hesitate to buy from these guys, I am so glad I gave my business to them. Thank you again :)

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David Francis
United Kingdom | 19 May 2023

We visited Sofas & Friends showroom last week. Impressed! Aga was very professional and helped us chose right sofa. We bought Linea . As they promised sofa was delivered within exactly one week by courier. They also helped us to set it up all parts together. Absolutely fantastic sofa! So comfortable and well made. Seats are filled with duck feathers. And very very good price compare to big brands . Highly recommended !

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Jamie Leigh
United Kingdom | 18 May 2023

Horrendous customer service. When I first bought sofa in December I had a nightmare with arranging a delivery date with them, which may be understandable with the run up to christmas but they give me no up date at all. They never messaged me once it was me doing all the chasing, my messages got completely blanked I rang the shop they couldn’t help told me someone would be in touch they never did. Anyway the couch finally came, an it is a lovely couch. We ordered the module couch an we are now having problems with the sofa coming unattached. I messaged them they told me they could get new clips sent out. 2 weeks later no sign of any clips, I messaged again asking if they had been sent out, heard nothing back. So messaged them again, nothing again. An now I'm really frustrated as the sofa keeps coming unattached, so I’ve messaged them AGAIN. They have finally, after 6 weeks, got the faulty part sent out. Every encounter I've had with this company the customer service has been awful. I’d look elsewhere to get your sofa as they are unreliable with queries and who wants that type of service after spending £1,500 on a sofa? Ive told them about what I think of the service and they don’t care, ignored what I had to say. Spend your money elsewhere

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Harry
United Kingdom | 11 May 2023

Great sofa, great quality! Highly recommended!

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hazel
United Kingdom | 22 April 2023

Fell in love with the tulum modular sofa after seeing it on instagram - took a chance and ordered it online despite having not saw it in person. Have to admit I was a bit worried but I need not have - it’s looks great! Really good quality sofa at really affordable price. Good customer service and great delivery service - guys were really friendly and helpful, cannot fault them. Would definitely recommend Sofa and Friends to anyone

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V M
United Kingdom | 18 April 2023

Beautiful corner sofa, great communication and a stress free delivery all within 24 hours of ordering. Really pleased with the quality and service. Would definitely recommend and order again if I needed to.

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Kerri Hayes
United Kingdom | 16 April 2023

Beautiful sofa that’s of a high quality. we ordered the modular Tulum sofa, the sofa itself is comfortable and plush and the material is insane. We had messaged sofas and friends prior to ordering the sofa for a sample and advice about delivery, the team got back to me quickly. We live in Scotland and delivery was fast. Would highly recommend this business. Ps if you have narrow front doors and are worried if these will fit… they do!

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denise strudwick
United Kingdom | 14 April 2023

I ordinally saw the advert on Instagram and realised that the store was near where i lived. The sofas I purchased looked as good in my house as they did in the show room. The sales assistant was very polite and very helpful. The delivery was exceptional I purchased on Good Friday and I received them the following Wednesday. Definitely somewhere to go if buying new sofas.

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Caroline Warren
United Kingdom | 07 April 2023

I’ve bought many things from here. Every time absolutely spot on. Professional, great quality, and just all round a great company to deal with. I would highly recommend.

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Anna north
United Kingdom | 07 April 2023

What a fab company from start to finish they helped me with my dream sofa a huge 6 piece modular sofa pit it’s amazing!!! Couldn’t be happier xxx

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customer
United Kingdom | 07 April 2023

Delivery was so fast! Super helpful So happy with my new sofa Thanks so much

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Lucy Knightley
United Kingdom | 17 March 2023

Absolutely in LOVE with the sofa! I order the Tulum modular after coming across their page on instagram and it got delivered only 2 days after I ordered it. The delivery guys were so helpful and I was really impressed with the quality & the service

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Raj Gill
United Kingdom | 03 March 2023

Started following sofa and friends on Instagram a while back knowing we would need a new sofa once our baby was ready for a play room. We needed a specific size and also had a budget. We went to Croydon and we weren't disappointed with the selection in the show room. Aga was super helpful and friendly and helped us decide. Very good quality and reasonably priced compared to other places. We are really looking forward to our sofa arriving.

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Zana Ismaili
United Kingdom | 03 March 2023

Great experience. They worked around my very busy schedule, and delivered waaayy earlier than I expected. Love the sofa!

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Gosia
United Kingdom | 03 March 2023

It was the best decision to order the Navagio sofa. It is beautiful and very comfy.I am delighted and did not expect such a fast delivery. Great delivery team. Thank you!!!

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Mrs Anne
United Kingdom | 15 February 2023

Absolutely love our sofa. Especially the fact that we can pull them apart and arrange them differently. We got ours yesterday, and we experimented moving them around. We love our sofas thank you

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jonh
United Kingdom | 01 February 2023

Great service and quality goods. Would recommend to all my friends

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Lauryn
United Kingdom | 31 January 2023

Amazing experience!! Cannot fault the service from ordering in the show room to the delivery. Cannot recommend more!

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Joanna Haskell
United Kingdom | 29 January 2023

Good selection of sofas, delivered within a couple of weeks (much quicker than other sofa places 20 week lead time). Very friendly staff, and great delivery team. Thank you!

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