Health Monthly

Floor 1 Liberation Station, Esplanade, St Helier, JE2 3AS, Jersey C.I., GB
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1.50
Based on 774 Reviews

5

5.17%

4

1.81%

3

2.45%

2

3.49%

1

87.08%
About Health Monthly

We are a premium online health and beauty retailer with a catalogue of over 10,000 products from hundreds of popular UK, American & international brands. We are dedicated to supplying the highest quality products; from vitamins, minerals and supplements, to skin care, cosmetics and fragrances - at the best value available online and in the high street.

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Mateva Svet
Bulgaria | 14 November 2020

Some parts of the orders were delivered, but I am still waiting to receive pills from the 15th of August and September 21 for the rest I really don't know. This is madness, how many people work in this company? One?

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Wendy
Spain | 13 November 2020

Order placed 18 September Non arrival Email October - on its way - delayed due to Covid Email 13 November - despatched 8 October must be delayed in postal system?????????????????????? Complete contradiction of October email. Have opened Paypal dispute

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NB
United Kingdom | 13 November 2020

I AM WAITING AGAIN FOR AN ORDER I THOUGHT I WOULD GIVE THEM ONE MORE CHANCE BIG BIG BIG MISTAKE NOTHING AFTER TWO MONTHS. THESE BOZOS ARE A JOKE WORSE CUSTOMER SERVICE AVOID UNLESS YOU DO NOT MIND WAITING THREE MONTHS PLUS FOR YOUR ORDER. THEY ARE IN UK NOT ANTARTICA LIKE THEY BEHAVE OH WE ARE SHORT STAFFED WE ARE A SMALL FAMILY BUSINESS NO YOU'RE A DISORGANISED MESS THATS WHAT YOU ARE

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Silvana Grimsditch
United Kingdom | 13 November 2020

Dreadful company. They told me that an order I placed on 26 September would arrive by 6 November. This is ridiculous service. They won’t give me a refund and they won’t check where my order is. All they keep telling me is that it’s on its way. I can’t believe that an order from the US can take two months to arrive. I get orders from Australia in less than half the time. DON’T USE THIS COMPANY THEY ARE TERRIBLE WITH THEIR CUSTOMER SERVICE.

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Ryan Smith
United Kingdom | 12 November 2020

Place an ordered on 11th of September and still waiting as of 12th November. They said it was estimated for 18th of October.

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Monika
United Kingdom | 12 November 2020

Oszuści i tyle , czekam ponad 2 miesiące i się nie doczekam prawdopodobnie na zakupiony produkt . Nie kupujcie nic na tej stronie .

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Sharon Quantrell
United Kingdom | 12 November 2020

Placed my order on 29th August, I received the first part fairly quickly but I'm still chasing the bulk of the order (£69 worth). When I contacted them, they said it was down to their US supplier and gave me a "goodwill gesture" a voucher to spend on their sister site, most of the stock on this site was out of stock but at least they tried at that point! However, I am still waiting for my original order, have emailed five times, no response. I will not be using them again and will be taking legal action if I don't receive a refund or my goods.

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Carolyn Triffet
United Kingdom | 12 November 2020

Two months after placing my order, still no product. I noticed they removed all contact details from their website, no doubt due to the vast number of people wanting to know why they haven't received their orders. Dreadful.

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Lombok Footballmom
United Kingdom | 11 November 2020

I wouldn’t even put one star. I ordered in August, I haven’t received my order at all and not even refund. After several msg they are ignoring me. So I have no money and no my order.

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Mohammed fiaz
Spain | 11 November 2020

DO NOT ORDER FROM THIS COMPANY FRAUDSTERS THEY TAKE YOUR ORDER AND YOUR MONEY AND NO INDICATION OF HOW LONG IT TAKES. I placed my order on 18th Sept the told me i would recieve my order on oct 19th Oct then this changed to 6th Nov Today its 11th Nov and still nothing . Ive emailed them for a full refund but i wont hold my breath. They will probably say like they have to others , Its in the uk or its got lost. Im sick if this cowboy company. They just dont care about ripping people off. PLEASE AVOID THIS COMPANY IF YOU WANT TO KEEP YOUR HARD EARNED CASH.

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MrTay
United Kingdom | 11 November 2020

AVOID! Order placed sept and still not received. Have sent emails for a refund and not response. Luckily paid through paypal so claiming refund via that route.

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SUSANNA FOX
United Kingdom | 11 November 2020

DO NOT UNDER ANY CIRCUMSTANCES make an order from HealthMonthly.co.uk. I ordered a product on 5th September, and have not received it by 10th November, over 2 months since ordering. Their excuse is that it has been shipped from America, and gets delayed in customs. It seems lots of customers experience delays. I have asked for my money back twice and they will not refund the money. The product was ordered to support the run up to an operation which took place 3 weeks ago. The product is therefore of no use now. And it has not arrived anyway. Still they will not give me a refund. It should not take over two months for a product to be received. There was no indication when ordering it that the product would take 2 months or more to arrive. The first estimated day of delivery was 6th October, and this was redesigned a new delivery date of 19th October. However, that was several weeks ago. I have no faith in the company, and whilst they are full of excuses and platitudes, they should just give a refund and keep customers satisfied. Do not order from this company.

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Lorena
United Kingdom | 11 November 2020

Well where do I start! Ordered the 1st October after sending countless emails as they offer no online chat or customer service I have received an automated email back several times my order has not even been dispatched and it’s now the 11th November. I have contacted them once again asking for a refund they owe me £75 only to receive you guessed it another automated reply! Had enough I had used this company in the past without an issue but now since my order on 1st October and all the stress emailing them they have lost my custom for sure I would not recommend this company or will I ever return as a customer. Totally disgusting way to run a company blaming covid when the truth is it’s health monthly incompetence and totally unprofessional attitude. I have requested a refund but going by the other very negative reviews it seems I’m just one of many unhappy customers. Avoid!!

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Kat Josephine
United Kingdom | 10 November 2020

What a nightmare... Where to start?! Just like everyone else my order was delayed. I placed it on 14 July. I was given false promises and reassurances like everyone else. It took them until 11 September to tell me 'it's probably got lost in the post' to refund me on 3 items in my order as it was one month past the delayed estimation! I also asked if they could ship some more out. They told me they couldn't as they were out of stock despite them still selling them on the website. This was bad enough but I don't tend to leave negative reviews so I left it there. However, to my outrage, I have just discovered my 8-month supply of pills that I ordered in July and only received in September expire at the end of this month!! Even if they arrived on time they still would have been past the exp. I emailed them and now back to receiving the generic postal delay emails, despite my email being nothing about postage. What disgusting service all round. I expect either a full refund or replacement of the pills that expire at the end of this month. Awful company. STAY AWAY!

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M Jardine
United Kingdom | 10 November 2020

No response to emails. Order placed on 29th September and still haven't received it.

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Paul Whiteley
United Kingdom | 10 November 2020

Ordered products 20th August and still not arrived despite 7 lots of email correspondance and assurances. Fed up of being constantly fobbed off and told product is now in the UK and on its way and refusal to give a refund. Been a loyal customer for over 4 years but will take my custom elsewhere from now on - shame really as products have always been good. My advice is dont order if you need the product any time soon !

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Magda
Poland | 10 November 2020

The worst company EVER!! I ordered my stuff 14th Sep. with delivery 13th Oct. Weird but ok. After 13th Oct when nothing happened I checked my account and I found out that my stuff will be with me 29th Oct. No email, no info. OK, I thought I can wait. After 29th I sent an email that I still don't have my order. And nothing. No response. I understand that we have a very hard time but only this company is using covid to cheat the clients. The whole range you can find in other companies which can send you your order within a few days, not months or never. GIVE ME MY MONEY BACK HEALTH MONTHLY!!!!!!

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Ella
United Kingdom | 10 November 2020

Do NOT order from this company. This company is a SCAM. I ordered from them end of August and my delivery date was 5th October which to be honest was already suspicious because it just sounded way too long to wait when the website never mentioned that the items are coming from abroad. But during the time while I waited for my items I ordered goods from the US and all arrived except this. So since 5th October I kept emailing them and I get the same automated lies every time : Thank you for your response. We would urge you to allow a few more days just in case the delivery shows up. We are currently receiving emails from customers stating that deliveries are still arriving outside of these dates. We expect your order to arrive with you very soon. ​ Kind regards, John I contacted my bank to get my money back and I will never deal with these scammer again.. And using their own words: I would urge you to not use this company.

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Charlotte Thomas
United Kingdom | 10 November 2020

Same as many on here - have used this website several times in the past without issue, but I ordered well over a month ago now and haven’t received my order, emailed several times to try and cancel the order as the estimated delivery date was not transparent until the order confirmation email was sent. They’re clearly still taking orders just saying there may be a slight delay, when clearly they aren’t fulfilling people’s orders. Clearly something has happened to the company. DO NOT ORDER.

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Ladodo Lozado
United Kingdom | 10 November 2020

Exactly the same for me , I ordered months ago and no product yet, get automated response , no refund ,Nobody on the phone .... And and the order didn’t generate a number but they took the money on my account Really disappointed

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