Issues resolved after something went terribly wrong with Roundcube

Fast - helpful - reliable . I recommend!

Apart from the good pricing, OnlyDomains have a great customer service. I can only recommend Only Domains.

Super helpful and friendly support! Grateful for Anna-Yuliia for helping me with some CNAME / TXT record issues I was encountering with a solution I'm building.

Great Support

A prompt help and reply !

Technical support works quickly and accurately

Great company with great support really

My domain was stuck in restore.Live chat they helped to get it done instatntly

Extreme disappointment.

Had some issue with payment and could not resolve it without assistance. Support was excellent and the issue resolved properly and easily.

Clear and helpful communication from the agent. Very pleased.

Very efficient and helpful support team, the service is good and their prices reasonable.

My problem was resolved. The team was very kind and efficient. Thanks to all

very easy understanding ,,,,, thanks

Fast response and experienced customer service team

Lost access to email on account, required days to recover access due to an old and antiquated 2FA system.

i really appriciate and thank you for Khrystyna for helping me its so professional i glad too meet her

1. Only Domains did not send me an email that my domain had been registered. 2. Your chatbot was absolutely useless in trying to resolve that. 3. Joana your flesh and bone support person solved that problem efficiently and now I can proceed so a big thank you to her. Items 1 and 2 need work to improve your service. Item 3 super service.

Hi, I gave 5 star review for onlydomains back in 2021. The service and support was very good. However, just like a few reviewers here on Trustpilot, the 2 weeks, the support has been really bad. My case: ------------- before I paid for the registration of the .sg domain, I asked support and explained that I do not have a singapore address and can you provide a trustee singapore address. The reply I got was yes. this is the support ticket = Request #3069853 I then waited for 1 week and when I checked my onlydomains dashboard, it says it was "still in progress". I opened a new support ticket = Request #3092204, explaining that I need support and why the .sg domain has not been registered yet. I also explained AGAIN...that I would like to request OnlyDomains to provide me with the singapore address requirement. After 2 days, no reply. Then another 2 days and I opened to a NEW support ticket (Request #3100032) asking for support to reply to my original support ticket #3092204) nothing happened. I went to trustpilot.com and saw a onlydomain staff is replying there and mentioned to email to feedback[AT]onlydomains.com. I did that and also mentioned AGAIN..that I would like to request OnlyDomains to provide me with the singapore address requirement. I also tried using the live chat and it told me to fill in my email and they will get back to me. so after 13 days making payment for my .sg domain, nothing happened. I finally got a reply from Nina (support) saying that an email was sent and they will resend again today. I didnt see any email. I checked my spambox and yes, there was an email sent 6 days ago BUT..they are asking me for my Singapore Address registration details. I have REPEATLY explained in all my emails and support ticket that I am requesting for a singapore trustee provided by Onlydomains. Its already 2 weeks, and I have no confidence in getting reliable support or in the event I need to transfer the .sg to another registrar. Even now, my original support ticket #3092204 has not been replied or updated. I dont know why communications are not via support tickets (why have them in the first place?). I would like to request a refund for my purchase. kindly refund my order. My order number = 2502070130228487918 Amount = $41.99. thank you. regards, Harideran