Promt processing of order, clear delivery timescale and excellent packaging of fragile items...

Great customer service and friendly deliver drivers.

My order was,taken but no info of when I would receive my rug. After 6 days I rang to check when my order would arrive. The lady who I spoke to was very helpful and professional and explained that the my order had not been processed. She explained that the weekend was very busy and she would try to get my order to me over the next few days . But still have not been given a date of delivery of my order. Feel let down with . Paul Allen

Quality product with excellent service

The staff were very helpful in showing various options. We chose a beautiful sideboard in aged elm. Delivery guys were prompt and efficient. Would certainly use this company again.

Great products, served by lovely people. That’s what makes the business. I will be back again and again. Thank you.

Good communication re product which was no longer available. Showed me an alternative which I preferred. The light is cute and small. Gives off a soft warm glow. Not too bright but brightens a dull corner. USB charged so great to use where there’s no socket. Has a pretty bulb.

Staff were particularly helpful. I had visited shop when in the area and decided on returning home to purchase a lamp. I called the shop with a query and they were so helpful. Only downside the delivery took a few weeks but it wasn’t time critical and the lamp is beautiful

Quick and efficient delivery. Love the lamp - I now have a pair!

I’m really pleased with my purchase, the bench look great in my hallway. It was exactly what I needed. Staff at Cotswoldgrey were very helpful over the phone which helped be decide my choice.

Great service as always

The products are delightful, it was the help,nothing too much trouble, that Mary( member of staff) gave us that enabled us to choose exactly what we wanted.Great help,advice and guidance.

From the customer service we received in the shop to the shelf unit being delivered to our door , our experience of dealing with this company has been first class . Well done , we shall be back .

Placed order, team really helpful about scheduling delivery. Delivery great, the delivery person really enthusiastic about the product & was all to schedule All round great experience!

I purchased a the larger concrete candle tray. It is a nice simple design and very reasonably priced, even before the sale price. It was dispatched quickly and well packaged.

Lovely shop, Great communication with delivery.

Rang to order item I’d previously seen in store - very helpful and rang back immediately to confirm they had item and would arrange to send. Arrived on time and loved product. Thank you

Great experience ! Helpful staff , amazing collection of furniture and flexible delivery service ! Highly recommend

This company were great

Really helpful people,