i have ordered several bikes and replacment parts very happy with everything and the customer service has been execllent with any of my questions

Enjoying the nice day with my family riding together. Feels very sturdy and safely. would like folding design,make me easy to delivery in my RV.

My Favorite Nakto eBikes I’ve had the pleasure of owning and riding five different Nakto eBikes over the years, and I can confidently say that they have consistently delivered an exceptional riding experience. As an avid eBike enthusiast, I’ve explored various brands and models, but Nakto has won my heart with their blend of stability, safety, and overall performance. Here’s a detailed review of why these eBikes have become my go-to choice for urban commuting and leisurely rides. 1. Exceptional Stability on the Road One of the standout features of Nakto eBikes is their remarkable stability. Each of the five models I’ve owned has provided a smooth and balanced ride, whether I’m navigating busy city streets or enjoying a serene park trail. The well-engineered frame design and thoughtful geometry contribute to a riding experience that feels secure and grounded. I’ve ridden through diverse terrains and weather conditions, and these eBikes have never let me down. The sturdy construction and reliable wheels ensure that I feel in control at all times, which is a crucial aspect of any eBike. 2. Safety Features That Inspire Confidence Safety is a top priority for me, and Nakto eBikes excel in this area. Each model is equipped with high-quality features that enhance rider safety. The front and rear lights are bright and effective, ensuring visibility during low-light conditions or night rides. The disc brakes on most models offer reliable stopping power, and the responsive throttle and pedal assist functions allow for smooth acceleration and braking. Additionally, the bikes’ robust tires and suspension systems absorb shocks well, making for a comfortable ride even over rough patches. 3. Consistent Performance Across All Models One of the things I appreciate about Nakto eBikes is their consistent performance across different models. Whether I’m riding a cruiser, a city bike, or a folding model, I can expect a dependable performance that doesn’t compromise on quality. The powerful motors provide ample speed and torque for a variety of riding needs, and the batteries offer good range, allowing me to go about my day without constantly worrying about recharging. The user-friendly controls and displays make it easy to adjust settings and monitor performance, which adds to the overall convenience. 4. Affordable Quality Nakto eBikes are also known for their affordability without sacrificing quality. I’ve explored several high-end eBike brands, but Nakto offers a great balance of cost and features. The bikes are priced competitively, making them an excellent choice for those seeking a reliable eBike experience without breaking the bank. The value for money is evident in the thoughtful design and durable components, proving that you don’t have to spend a fortune to get a high-quality eBike. 5. Versatility for Various Riding Needs Another reason I love Nakto eBikes is their versatility. I’ve used them for daily commuting, leisurely rides, and even occasional off-road adventures. The different models cater to a range of riding styles and preferences, so I’ve been able to select the perfect eBike for each specific need. From comfortable cruisers for relaxed rides to more practical foldable bikes for easy storage and transport, Nakto offers something for everyone. Conclusion In summary, my experience with Nakto eBikes has been nothing short of excellent. Their commitment to producing stable, safe, and reliable eBikes has earned my loyalty as a customer. With their impressive stability on the road, thoughtful safety features, consistent performance, affordable pricing, and versatile models, Nakto has set a high standard in the eBike market. If you’re in the market for an eBike that delivers on quality and performance without the high price tag, I highly recommend exploring Nakto’s lineup. My five Nakto eBikes have been a source of joy and convenience, and I look forward to many more miles on these fantastic machines. Happy riding!

The bikes are nice and when I needed help with something Nakto always responded back with the help I needed.

I love everything about my Camel and Folding Ox Bikes! A pleasure to ride and so much fun!

Great company, great Ebikes, and great customer service!

I'm not very tall, so I was worried about finding a bike that fits me well. But I'm so glad I found the NAKTO Pony Ebike! It's perfect for my height and I feel comfortable riding it. I'm really lucky to have found this bike!

After testing it a few times we have found that the breaks loosen up very quickly. The back breaks last longer after adjusting, but the front breaks have completely popped off several times now.

Quick response

Shipping was fast, got the item barely quickly and it was well packaged. Just a slight issue with my shipping address that cost waiting a week for it to be sent.

The person I talked to is very understanding and willing to help. When I first got my natko I didn't realize it. It wasn't just a bike, I had the assisted pedaling all the way up in an enclosed area. I just pedaled slightly and rammed into a guardrail. It destroyed my wire that went to my horn and light. You guys were able to provide a new part and I fixed it. So thank you guys very much and hopefully I won't have any more mess-ups. Thank you again

I advise everyone to NOT purchase NAKTO electric bikes! Not only will they send you defective products, but they also virtually have no costumer service and when you get in touch with anyone from this company, they handle your situation as incompetent, poorly and unprofessional as I have ever experienced any company handle their business. I spent all my savings on a $1,200.00 e-bike from them. Due to a pending immigration status (I am from Germany, living in the US.), I am not eligible for a driver license momentarily and therefore had to find an alternative mode of transportation to and from work. They sent me a defective bike. Not only was the battery defective, as well as the charger (from day one upon plugging in the bike to charge, naturally carefully following instructions, there were sparks and popping sounds, which I didn't realize until It was too late, unfortunately.), but also every single screw on the bike was lose and had to be tightened, all the way down to the break screws. Upon contacting them recently, because my battery seemingly started failing (the bike would not turn on at all.), firstly they didn't reply until about a week after I had contacted them. Their response was an instruction email on how to test whether the battery is damaged, or something else might be the matter. In the email was told to use a multimeter to check the battery's voltage. I explained to them that I was not in the possession of a multimeter, nor was I financially able to purchase one, at my own expense, to test the battery and asked them how we could proceed. The only answer "Linda" had for me was to send me the same instruction email in response 3 more times, as well as an email that stated that the problem must be a "voltage problem" and that they "suggest" to plug in the charger into the power source and then connect It to the battery, which I replied to that I had always done It that way/as was instructed, as well as the fact that I own another nakto bike, which I plug into the same outlet and same cable and there has never been a "voltage problem" and that this bike and Its' battery are in functioning condition. The next email I received from "Linda" stated that I had to plug the charger into the battery FIRST and THEN connect It to the power source... Which one is It, Linda? Finally I was able to buy a multimeter and test the battery. It turned out that not only the batter, but also the charger was faulty (the only way I was able to figure out how to even test them properly was by watching a youtube video, which clarified the process, since their incoherent instruction email never actually made clear where and how to connect the battery, let alone the charger, to test their voltage.). When I contacted costumer service once more, this time per live chat, to verify that indeed the battery AND the charger were the problem, It took a service representative nearly an hour to reply to me, that's secondly. He asked me for the order number and whether or not I had contacted amazon about the defective product, to which I responded that I was told by them that I would have to contact the manufacturer. The representative then proceeded to tell me that he will certainly relay this problem to the "internal team" immediately and that I should be expecting a response within 24-48 hours and that the people in the "internal team" will "help me". I waited...... Two weeks......, Before I GOT in contact with THEM, since nobody was reaching out. Lastly, when I got a response, after I had asked If there was any way that they could send me a replacement battery and charger free of charge (a value of $300.00 for myself, almost certainly only a fraction of this price FOR THEM.), since they had obviously sent me a defective battery and charger in the first place, all I was told, once more, was that my warranty had expired (a 1 year warranty, expired by two months.) and another explanation on how to properly connect the charger to the battery. All I was asking for was for them to replace the defective items that they had sent me. Many people purchase these electric bikes nowadays, more often than not It is wealthy people, which like to have a little fun and a little exercise, so they purchase these bikes as "toys"... I know this, because I speak to many of them about these bikes and I also work WITH a few people that are considering buying an e-bike, as well as IN an environment where many people ride/purchase those bikes and where these bikes have become very popular within the last couple of years. Well, for me It was an extremely vital and important life purchase, dependent on my lively hood, like a car for most people, which would take me to work so I could provide for my family and pay my bills.. Technically Nakto ruined my life. DO NOT BUY FROM THEM! Save yourself the money, trouble an poor costumer service.

I received my new nakto Classic Bike and It is great! I had some questions about my bike . I emailed the customer service and they were awesome. I was sent over a video and a lot of information right away! Great Experience.

The delivery of the product was impressively swift, and its quality surpassed my expectations. The design is truly luxurious, and it's crafted from premium materials.

Grateful for this amazing stroller! Its convenience and reliability have made my daily commute a breeze. Thank you for creating a product that simplifies and enhances the journey for both parent and child

Great customer service!!

I purchased Nakto eBikes for Burning Man last year, and they were a game-changer! Stylish, reliable, and perfect for the dusty playa. These eBikes made the festival unforgettable. Highly recommend!

The bike is a perfect blend of style and practicality for city commuting! The electric assist makes riding a breeze, smoothly adapting to various terrains. The impressive battery life ensures I never have to worry about running out of power during my journeys.

Half a month ago I met a friend of a friend who was riding a Nakto Ebikes. He let me take it down the street and back and I was hooked!! The next day I ordered the Nakto and I could not be more ecstatic with the performance. This is my first ever E bike and the power and stability is off the charts good. I am 63 years old male and in excellent shape and it’s a great way to continue my physical activities. I did not even look around the other companies before making this purchase - subsequent to buying my electric bike. I did look at other companies and I am convinced that Nakto Ebikes is the BEST on the market for the money and quality. This is a fantastic made in USA product and I fully recommend this outstanding company Nakto Ebikes. I have already talked to two of my friends about this and they intend to purchase one.

What happened? Your e bike bricked on me after only four days!! Trying to contact you resulted in a lame automated reply...I'm a senior citizen and I don't have any confidence in this bike or the support...I'm very disappointed...this seemed like a wonderful way to get around.