very personable helpful and professional. Made a problem no problem Thank you

Alma was so kind and patient with me. She is a jewel to talk to. She explained my bill where I understood. A very great lady. God blessings and love to Alma and the tengo internet team

All I can say is that Russell's tenacity on our issue should make this company proud. He never gave up trouble shooting and following through on our problem. I have nothing but high praise for the support team here.

He explained why the internet was not working

Alma was very friendly and very helpful to all my concerns. Great employee

I chose a one only because I wanted to get your attention. The customer agent was awesome, but the outcome is the problem. My problem is not the service agent it's the service that is the problem. I continue to get kicked off the internet even though I pay weekly.

Very helpful on the phone. He told me exactly how to resolve my issue. Thanks.

Russell was the best. He took the time to make sure all my information was correct and helped me solve the issue at hand. It was nice to not feel rushed

Russell is amazing!!! He worked tirelessly to resolve my issue. Every single time he said he would call, he did! That is almost unheard of in today's customer service experiences! I was so impressed by his work ethic and appreciative of his respect of my time and his efforts to help me. I work from home and my daughter does online school. So we need to have internet access. His positive attitude, willingness to consult others for options and drive to solve our issue is unmatched! If only Russell could be cloned - customer service as we know it would be incredible everywhere!!!! Thank you so much for all you did for us!

Internet connection was spotty at best. I had decent signal strength but most of the time without internet. Service is not worth the fee.

Man I cannot began to say what a great employee you have. She was so patient with me and took all she had to get my time with tangointernet extended. You people will soon loose a very valuable employee as she is destined to go on to bigger and better things. She was FANTASTIC. ( you might want to pay her top dollar for her position ) If you need any live comments from me please feel free to contact me at (503) 740-8059. Enough said. Richard S. Norrish

Alma did a great job! Very kind and helpful!

Excellent service thank you.

Russell was a great help. Great attitude, I wish every customer support person was as nice as him.

I called in to ask how I could get the upgrade on the WIFI service that is provided by the Campground we are staying for a month and a half. I explained who I was calling and I was very fortunate to get Russell to help me through the process electronically. I cannot say how grateful I was to have him guide me, he clearly explained the details of the upgrade. Then after all that he took the time and patience to walk me through it step by step. We are Senior Citizens and he was so very patient and took his time. We were truly impressed with this level of Great Customer Service. Thank you again Russell, I sincerely appreciated everything! Kudos

Russell was great to work with. Very helpful, answered all my questions and great follow up.

Crummy. Good luck trying to use it. Drops all of the time. Changes strength to zero and haven't moved an inch. Just the worst.

Getting connected to TengoInternet is easy but speeds, even purchased packages, are very slow with many dropouts that sometimes last over an hour. Calling for help will usually result in a Tengo equipment restart which helps for a few hours, then the issues start presenting again. The service is not expensive for a months service, but the network is unusable for working from home. I have also found many dead spots in the parks. This issue does seem to be getting a little better.

Ronnie is amazing! I am not computer savvy and get mad at myself when I cannot "fix" a computer problem. Ronnie was kind, patient and wonderful to work with. I hope I did not ruin his day - he made mine!!!

I have been using this company for most of the summer. Whenever I have had a problem, they have always been able to resolve it. I am impressed with their service.