TengoInternet

3300 N I-35 Suite #600, 78705, Austin, US
image
4.00
Based on 993 Reviews

5

64.85%

4

7.35%

3

5.04%

2

7.05%

1

15.71%
About TengoInternet

TengoInternet has provided outdoor wireless connectivity to businesses since 2001. Our approach to outdoor WiFi solutions has been proven to: 1) Improve guest ratings 2) Reduce guests complaints 3) Increase occupancy 4) Enable customers to generate revenue from their WiFi investment. We have installed over thousands of WiFi networks throughout North America, successfully connecting millions of consumers. We serve our valued customers from our corporate headquarters in Austin, TX and our network operations center in San Antonio, TX.

Contact Info

You need to Login first to submit your review.

image
Esther Avalos
United States | 22 September 2020

The lady that helped us was so patient and was very helpful. Great customer service.

image
Jennifer L.
United States | 18 September 2020

Excellent customer service! Anytime I call Tengo I have had good, helpful assistance and good experiences. Gabriel was very patient and kind and a pleasure to work with. Thank you!

image
Jackie Ramsey
United States | 17 September 2020

Hello... I spoke with a Gentlemen named Patrick and a.lady named Ebony. They were both and may this be said twice! Very, very helpful!!! If i could give them a raise... They would get it!!!❤ Thank you Patrick for ALL your time. It worked like you said. After waiting the 10 minutes bam I had internet! Sincerely Jackie Ramsey... 💕

image
Dallas Terrell
United States | 14 September 2020

This is by far the worst very worst company. I got cancer and so thankful my last days are spent talking to tengointernet customers service....call 4 times today alone...I hope the CEOs rot in hell...I would pay 50 75 more a month for another provider here ....2 years called 100 times so go fk yourself..that's all the good stuff that I would like to say for now...

image
Samuel Mahan
United States | 11 September 2020

Customer service was very professional.

image
Rosaleen McWilliams
United States | 11 September 2020

Alexis was so patient with us and walk us thru everything. He is great, I hope I get him if we need help again. Thank you so much Alexis.

image
Annette Bizzell
United States | 10 September 2020

My connection was not an easy connect and go. I spoke with 2 technicians because the line dropped but seriously Great really Great customer service. Thank you so much for hiring people who don’t mind working to help solve a problem.

image
Terry Stout
United States | 09 September 2020

I’ve tried this on 2 different occasions. Neither time did it work. I tried hooking up 2 different TV’s and could not get either to work. The first one would connect for about 2 minutes then kick off. The other would not even connect. My phone would connect but ran sooooo slow it was faster to use my phone provider. I just wound up yawing my phone as a hotspot.

image
Kelly Stansbury
United States | 30 August 2020

We’re staying at Tiger Run In CO and had difficulty connecting to their WiFi. Got a great guy in San Antonio who was very friendly and extremely helpful. He got us connected.

image
Darrell
United States | 27 August 2020

Gabriel understands the connection process, quickly resolved my stale account by allowing me to access and update my account. Thank you 😊

image
Cheryl Schreck-Kirk
United States | 24 August 2020

Customer service was 5 star for me, she was very helpful with my question. I just wish the reception was better, I give that a 2 star.

image
Don Holden
United States | 18 August 2020

Answered my questions and gave me extra service credit for my trouble!

image
Peter M
United States | 14 August 2020

Gabriel did a fantastic job answer each of my question concerning access to the WiFi at Southern Charm RV Resort. He also anticipated several questions that needed answering before I thought of them I really appreciated the time he took to explain things clearly and showed real concern for taking care of the customer. Great team member

image
Georgia Siegner
United States | 12 August 2020

It was smooth and Gabriel was very patient and kind. I truly appreciated the whole process. Georgia

image
Earl Eyre
United States | 12 August 2020

The operator was very efficient and polite and took care of my issue in a couple minutes. It would have been five stars had it not been for the 10-15 minute wait on hold.

image
User
United States | 12 August 2020

Rep was courteous, friendly and helped me resolve the issue. Didn't even laugh at me when we figured out is was my fault...very professional but down to earth.

image
Vaughn Johnson
United States | 08 August 2020

I couldn’t have been more pleased with the help I received. She was very attentive and explained her actions with details and understanding. I do a lot of my work on the Internet and in the future will be asking future RV parks I will be visiting if they have Tengo Internet,

image
Bob Sayre
United States | 08 August 2020

Well the customer service was very friendly help me with my issue but if you want this internet and Wi-Fi for streaming TV forget it cuz it's not worth it☹☹

image
Susan
United States | 06 August 2020

I would give it a negative number if I could. I have tried for days to connect- I have called the numbers- nothing- 0 connectivity

image
Hope Miller
United States | 02 August 2020

Excellent service with a wonderful assistant from start to finish helping with connection problems! Patient and knowledgeable.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow