Anastasia was very knowledgeable, pleasant, and patient while taking care of every problem I had.

Awesome service with knowledgeable assistance.

Russell was a fantastic customer service representative. He was very patient with me very kind and took his time to walk through the steps of getting my TV online to be wireless. Thank you so much

Good response time. Had to call a few times but problem was corrected in a timely manner.

Russell was extremely helpful , very patient and very articulate ! Great customer representative !!

Unable logon to Tengo Internet after creating an account, I called their Customer Service. Ms. Alma Hernandez was very polite, courteous & professional. She listened to the description of my issue, then immediately set about trying to resolve it. She kept me informed along the way as to what she was doing. By the end of our conversation, my issue had indeed been resolved. If only EVERY call to a Customer Service person would go so smoothly & end so well. Ms. Hernandez is a credit to her employer. ¡Gracias, Alma!

Expensive heap of trash. THE WORST support ever!! They either throttle speeds or the network is an unstable garbage patch. They have the nerve to charge the campground for any physical maintenance they may do (good luck with that). I cringe at any business that uses Tengo. Nothing says “screw the customer “ quite like Tengo. I’m watching my speeds bounce from 900 bytes to 1 mb. If you must work from home, forget Tengo. One of their wildly incompetent ‘techs’ actually asked me to bring my desktop outside to do a speed test. Yeah, their special that way.

Great service and very professional, helped me with all my issues!

TengoInternet has fast, powerful service. If it's not up to your standards, blame the company providing it, not Tengo. Where they really shine, though, is customer service. Real people who are both friendly and knowledgeable!

Russell was great. He was extremely helpful and resolved my issue quickly.

Alma was such a great help, she guided me step by step to set up my Roku.

Kaylene was absolutely amazing, considerate of our inability to fix a problem that we created. He walked us through the process very professionally. We were so grateful to have someone with patience and the knowledge to fix our problem. We are now on line and functioning properly. Thankyou Kaylene. The Youngs Victoria BC

This experience was great because of Russ He walked me through the traumatizing experience of logging in to your site You site is not user friendly because of not being able to enter passwords and see them Please understand I depend on being able to order food meds etc as I am THANKFUL for your service and am grateful Russ was patient kind and very well informed Without his help I would be without the ability to log in. deborahmaberry Thank You Russel

I never had anyone ever wish me an AMAZING day, but Alma did! So nice to work with and super helpful in answering my many questions! Thanks, Alma.

Ronny was pretty awesome. While he was not able to schedule a tech for me (he explained why and it made sense), he was very informative and professional. I asked a million questions and he was just as polite and informative with each question. He walked me through each step and assisted me in selecting my plan. I purchased while on the phone with him (online) and he was not annoyed or anything which is nice. Thank you soooo much Ronny!!!

Great help. Greatly appreciated

I had two reps that helped me. I was trying to connect my Xbox but had a hard time and both customer care reps were very help and stayed on the phone or offered to dig into the situation further we ending up solving the problem and happy to be able to game while I camp!!!

I could never get this to work, at all. The regular Apple network worked great compared to this. There was no phone number offered for assistance, don’t waste your precise currency on this crap, I want my money back! Major rip-off. Dave

Extremely patient in assisting us to resign onto our internet while camping. This is a wonderful service and very much appreciated. Thank you

I am a new client to Tengo and I called about an urgent problem on a site that they don’t have a contract for but Bobby went out of his way to patiently walk me through trouble shooting a system that he was not familiar with. In the end, we were able to get the WiFi back up and now several hundred guest have reliable WiFi for the weekend. I’m very grateful. Switching to Tengo is looking like a great decision.