
Sue
United Kingdom | 16 October 2024Stephanie who showed me round the property was helpful and welcoming and was able to answer all my questions. Laura Mctaggart was then quick to follow up with all required documentation so within a week the tenancy had been approved. Stress free experience and thank you.

Kevin
United Kingdom | 16 October 2024I have recently sold my flat in Glasgow with DJ Alexander. I was dealing with Ruth Woodcock in the Glasgow office who has been fantastic throughout. My flat required emptying and cleaning which DJ Alexander arranged for me. They also took care of the viewings which was extremely helpful. After an initially slow start to the sale, I was concerned that we were not getting enough interest in the flat but Ruth advised me to stick with it. This was excellent advice as I soon received an offer that was comfortably more I was expecting. The rest of the sales process was remarkably smooth too. I could not have hoped for a better experience for selling my first flat.

Andrew Kilpatrick
United Kingdom | 16 October 2024An awful letting agency who I never wish to deal with again. Akin to other reviews, our original tenancy agreement was taken out with Tay Letting who were a fantastic organisation to deal with. Unfortunately for us (and for many others), DJ Alexander acquired Tay Letting around two months before our tenancy ended. The property was left in an immaculate condition which was reflected within the check out report. However, there was a charge on the report for a stain on the bedroom carpet. This was quickly refuted by us using the original inventory as evidence that the stain was already present prior to us moving in. There was then a second issue noted on the report saying that the windows did not open and that the landlord would be charged for them. Thankfully we had taken a video of the property just before we had left with all of the windows open. The above issues were quickly quashed by us, however, there was no sense of urgency from DJ Alexander to conclude the matter and release the deposit. Weeks went by with constant emails and phone calls chasing an answer where they were blaming the landlord for not responding. We believed what they were telling us at first although after 4 weeks we lost faith. Eventually, after voicing our dismay, the checkout department manager took control and within a matter of hours managed to get ahold of the landlord and release the deposit. DJ Alexander have recently acquired multiple independent letting agencies and are now struggling to keep up with the increased workload which is now at the detriment of the appalling service they provide. Avoid, if at all possible, although it now looks as though if you want to rent in Scotland you’ll need to deal with DJ Alexander. Worrying times ahead for the Scottish rental market.

Pink Glitzzz
United Kingdom | 15 October 2024What a fantastic company with lovely staff. Gill Annand was so kind, friendly and helpful. I felt she really went above and beyond. Very clear communication, fast response time. I would highly recommend this estate agent :)

SN
United Kingdom | 15 October 2024Laura Mctaggart helped us organising everything to move into the new flat. She has been very kind, replying quickly and making sure things went smoothly. We had no worry to move flat. Brilliant service.

Kyle
United Kingdom | 15 October 2024Recently sold my property with these guys. From start to finish I couldn’t fault them. They made the entire process incredibly stress free! A massive shout out to Yasser, Abby and James who assisted me through the process. 10 out of 10!

Bear Smith
United Kingdom | 14 October 2024Norman MacLean has been incredibly helpful in resolving some complex issues with our current rental property. Although we aren't out of the woods yet, Norman has been incredibly patient and helpful in attempting to resolve all our issues. Cannot fault him whatsoever and am very grateful to him for pushing to get things solved.

Tally Fedden
United Kingdom | 14 October 2024Our agent Gill Annand was so so helpful with the whole process and made it such an easy and enjoyable experience!! The whole process was carried out very efficiently and it was a very easy transaction.

Somia
United Kingdom | 14 October 2024Absolutely amazing service from Gill who looked after our application from the beginning helped us overcome all the obstacles from start to finish couldn’t recommend her enough. Thankyou so much

Derek Russell
United Kingdom | 14 October 2024Over the last year excellent support provided by Hannah Byres, Property Manager at DJ Alexander in Aberdeen. All requests for information or support were handled promptly and with detailed follow up as and when required.

A Franklin
United Kingdom | 13 October 2024Brilliant from start to finish. Both Sarah & Elliot were both professional, attentive, friendly and kept me updated every step of the way. Cannot fault the service they gave. Flat sold in 3 weeks. Received offer 30k over asking price. When selling again, l wouldn’t hesitate working with Sarah & Elliot at DJ Alexander in Edinburgh. Thanks again guys. Much appreciated

王美慈
United Kingdom | 12 October 2024efficient and excellent services

Shashvati Hadkar
India | 10 October 2024Laura Mctaggart was extremely kind and helpful towards us to get the flat set up properly and was coordinated the whole time for the necessary actions that needed to be done. She was available on calls/emails as needed. All in all a very good experience! - Shash

Alex Campbell
United Kingdom | 09 October 2024Both the agent showing off the flat plus Callum who was handling are tenancy agreement were very helpful and patient. I found good lord slightly tedias but give plenty praise to the DJ Alexander team

Anyira Isaac
United Kingdom | 09 October 2024When there are issues that require attention, the coy takes swift action to resolve them thereby guaranteeing customer satisfaction. I recommend this coy for your peace of mind

may
Germany | 09 October 2024Micael and the entire DJ Alexander team are so professional, friendly and helpful! We highly recommend!!

Atlas
United Kingdom | 09 October 2024Recently just moved into a new property with DJ Alexander, Daniel Long in Dundee was incredibly helpful and made sure we were taken care of from start to finish.

Anand Rajput
United Kingdom | 09 October 2024My experience with laura was wonderful I know it has been hassle to get everything right it took us 2 weeks but she’s been patient and deal-with the situation. Thank you so much laura for helping and being kind full.

Fatih
United Kingdom | 05 October 2024Recently, I had some minor repair work carried out in a flat that I rent through DJ Alexander in Edinburgh and Ms Dora Alves (Property Relationship Manager) has been fantastic. I am very pleased with the high-quality professional service that I received! Many thanks, Fatih.

陛下 锤锤
United Kingdom | 04 October 2024Calumn Robertson, the best agent🥹🥹🥹 I get his most timely reply every time I send an email. During the rental period, I repeatedly called him several times because of my questions, and he answered me patiently every time. Whenever I encounter a problem, he will give me appropriate advice and help. We are really grateful to him.