Robyn Murdie recently came for the annual inspection of my flat, and she made everything smooth, quick and efficient! Thanks, Robyn, you really stand out in a company that has not always been the most helpful in my experience!

Had excellent service from Stuart and Janey (both Dundee branch). Janey was fantastic throughout our time renting a property. Stuart was very helpful when sorting out deposit return and always responded to emails quickly. Would recommend.

Thanks to Dora Alves things are progressing with our roof problem. She seems to be the first member of staff at DJ Alexander who is taking the matter seriously. Thank you Dora

I'm very happy with the service provided by DJ Alexander. I had a very positive experience of their maintenance team (especially Norman) arranging a new boiler for our flat. Excellent communication and very quick.

It’s been a great experience so far with DJ Alexander thanks to Oliver McTurk. He was very welcoming and professional at the viewing, helped us to get the flat and now he is being very attentive with our move and the needs we have with our new home. Thanks again!

My partner and I met Alexandra Holzbarova at our viewing and she has been amazing, was given a viewing through super quick and now are applying for a house for myself and family which is already in process. Could not thank Alexandra enough for her help so far. Such a helpful and lovely women!

It was a great experience with DJ. They have high quality properties in a wide range. What further make this great is the strong assistance they have in place right from property search till you move in.

The help I received from Clare McCrae from first contact to end result was nothing short of exceptional. I offered this women a gift to show my appreciation for the great communication, service and humility show towards my issue but she sadly had to decline. 5 Star review is the only other thing I could think of to return the favour! Thank you Clare!!!

Really dissatisfied with the services provided by DJ Alexander Glasgow once we signed up with them (the initial onboarding was great with Connor) - all other flats in the area of similar size and quality were rented out through other letting agencies relatively quickly. The same two (ours and one the street behind us) being let by DJ Alexander were repeatedly on and off the market (I think as a ploy to make it look like they were performing better than they were then blamed sub par prospective tenants for dropping out last minute which happened to us numerous times - DJ Alexander also said they reject them if forms aren’t filled in within 48 hours??). We started marketing our property ourselves on Gumtree as we were concerned something was wrong and immediately we received feedback that the online booking system for viewings was limited to certain days a few weeks in the future (DJ Alexander had no knowledge of this they say), agents showing the flat were describing the decor as tired (during the viewings!), the front door was difficult to open (their contractors broke the expensive brass lock and replaced it with a cheap grey one that didn’t fit the door and they didn’t paint around it to tidy it up so wood chipping were visible) and the carpets were dirty. This was a shock as we were billed for deep cleaning and never received replacement keys to our own property for over 6 months. Following this feedback we visited the property after 7 months ourselves (we relocated 150miles away and trusted DJ Alexander with our property so didn’t expect to need to) and the feedback from viewings was true, on the day we moved out our electricians removed light fixtures from the living room and the debris from the wall was still on the ground under the lights, crisps / sandwich debris was on the surfaces in the kitchen and there was a strong sewage smell throughout only to discover again their contractors had moved a bathroom unit disconnecting a pipe to the sewage pipe and never rectified it - we spent 2 days tidying up our property and fixing the damage including painting tiles, fixing unit doors broken by their contractors, cleaning carpets, painting scuff marks on walls and removing paint marks from our wooden floors left by their contractors when they painted the walls a tired watery grey. We also removed a lot of debris that they / their contractors had piled up in our boiler room including parts of walls (no idea where from), nails and rubbish to the local bins. We also asked DJ Alexander for our kitchen dimensions to order the much requested new kitchen units and they refused to provide them saying they didn’t want to make a mistake and told us to do it ourselves. Our account was then transferred to a different Glasgow office that doesn’t have a number listed publicly and it was incredibly difficult to speak to anyone and they were usually rude when you did. We thankfully ended our contract with DJ Alexander shortly after our visit, renting out directly through another agency and the property has been paying full rent ever since. DJ Alexander blamed us throughout reducing our rent by over 30% and never accepted responsibility for their approach, yet the same decor is what is being celebrated by the new agency and tenants. After the place remained empty with DJ Alexander for 8 months they tried to charge us to leave them but thankfully the CEO stepped in (albeit through a rude subordinate). I absolutely would not recommend using DJ Alexander as they are deceitful in my opinion, use at your peril.

Caroline was wonderful, she was friendly and really helpful. Haven't had a smoother rental process. Wish I could rate more than 5 stars. DJA kudos!

I wish I could give 0 stars instead of 1 as they are the most incompetent and unprofessional company. The director of Glasgow lettings is a rude woman and most of the time forgot that we paid her for a service, not the other way round. Repeatedly defending the mistakes made by her company instead of solving the issue sfor clients. Unfortunately all my formal complaints diverted to her on different occasions even when I wrote to CEO. After 7 months of wasting time and reducing the rent to below the area average they couldn’t find a tenant even refusing leads I sent to her from international contacts (which is in a very sought after area in Glasgow west end). As soon as we took it off DJ Alexander, the flat rented out within a week. There are various teams with no communication between them. When we sacked them, they billed us for over £320 exit fee which after my complaint they waived.My advice: never ever go near DJ Alexander

Ramya was incredibly helpful in dealing with my boiler issues, was able to get a guy sent out to deal with it very quick.

Efficient, communicative, helpful, and Jenn Cabrera Tejera was great!

Really happy with the service I received from Lauren. She was friendly and professional. Good communication, efficient service, and great attitude. Thank you.

It was very great from starting to the ending until the deposit paid, this is very speedy peoces and stree free, we just uploaded and given our details they have amde all the process ans came up with good news, thanks Laura Mctaggart

I recently moved out of an apartment which I originally had let through a different agency before it was acquired by DJ Alexander. Overall, I was not affected by this change and I found reporting various issues easy and they were well responded to especially by Norman at the maintenance department. As I was getting ready to end my tenancy, however, found that there was much about how I received the apartment which I had to explain and clarify. A matter which may have been handled better in the transition. Nevertheless, the checkout procedure went smoothly and I got my deposit refunded. I thought it was handled well and professionally by Mr. Stuart Rae.

Callum Robertson was handling my application and to be honest my application gone through smooth and quick.

One of the worst companies. Unfortunately my flat was under tay lettings and got under with DJ Alexander no services nor maintenance no one answers the phone. THE WORST

Lauren our property manager was amazing with our family and our recent move. All was handled professionally and with a really nice personal touch. I can heartily recommend dj Alexander to anyone looking for a professional job and great staff who really actually have a human touch and will often go above and beyond to get things done.

A special thanks to Robyn Murdie of DJ Alexander who has looked after our tenancy and introduced us to the property. Fast, effective and professional service all the way through!