Ross Simons

9 Ross-Simons Drive, 02920, Cranston, US
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4.00
Based on 879 Reviews

5

68.26%

4

8.42%

3

7.62%

2

4.89%

1

10.81%
About Ross Simons

If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any unused merchandise that has not been engraved or customized for a refund, credit or exchange (minus shipping & handling). Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialists. Merchandise that is damaged or altered in any way by a Jeweler other than Ross-Simons cannot be returned. A merchandise credit will be issued if merchandise received as a gift is returned by the recipient. Items that have been personalized cannot be returned.

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Jamie Urino
United States | 04 May 2023

I am happy with my purchase. The website is easy to navigate. They have a lot of items to choose from at different price points. Item arrived beautifully packaged, suitable for gift giving and delivered in a timely manner.

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RW
United States | 04 May 2023

I decided to order from you all after receiving one of your catalogs in the mail, and it was so easy to find what I wanted and order it. I received my order in a timely manner, and I love the product so much. I highly recommend ordering from Ross-Simons.

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Kitty Cullett
United States | 01 May 2023

Had to return the earrings. The color was not as described.

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David Fried
United States | 30 April 2023

Was a gift.. was absolutely loved.. very fast shipping.. absolutely beautiful gift

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Bushra Naeemi
United States | 26 April 2023

The delivery was on time, the earrings I bought were absolutely beautiful. And they have very fast and good customer service if you face a problem.

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JenJen
United States | 26 April 2023

Ease of ordering, clear information on website, good delivery options.

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Ellen Plese
United States | 23 April 2023

Beautiful bracelet, good price, excellent service!

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Aubrey Belanger
Canada | 23 April 2023

Placing the order was a breeze, the shipment arrived promptly and was expertly packaged. The earrings themselves were simply stunning. I'm grateful and appreciative - thank you!

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Donna Coates
United States | 23 April 2023

The website was easy to use. Item purchased was as advertised. The quality was very good. I purchased a 14k white gold necklace extensions.

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Darlene Ephault
United States | 22 April 2023

Received my items in a timely manner. My purchase was beautiful as always from Ross-Simons.

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Brittney Walka
United States | 22 April 2023

My product was sent and within two days of wearing the bracelet it was broken horribly made and for 200$ I would of thought it would of been made with better quality- THEY EVEN MAKE YOU PAY FOR RETURN AWFUL SERVICE GO SOMEWHERE ELSE

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Linda Saxon
United States | 22 April 2023

I love Ross Simons! Website is easy to navigate. They have a great selection of items at varied price points. Items arrive nicely packaged for gift giving, and are delivered in a timely fashion. I have always been pleased with my purchases.

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Susan R.
United States | 21 April 2023

I like shopping with Ross-Simons because they offer the best customer service. If I have any issues, they are quick to take care of me. They ship quickly and always package their items well.

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Malou Roth
United States | 20 April 2023

I appreciated the emails tracking my order. It was a piece of jewelry and delivered in my mailbox which is at the end of my driveway. My neighborhood is safe.. but you dont want packages sitting in the mailbox!! Thanks. The ring is very pretty. Malou Roth

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ron petto
United States | 15 April 2023

My wife sent me the link & I bought it. Easy-peasy.

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Girskens
United States | 14 April 2023

I collect eternity bands and bought 3 of the pink enamel rope style rings. They are of substantial weight & stay in place on my finger & are excellent quality. I will be purchasing more enamel on silver eternity bands.

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Margaret Dornbrook
United States | 14 April 2023

Love the jewelry! ❤️🙍🏼

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Georgia Costolo
United States | 09 April 2023

Great response very cooperative person resolved my problem immediately..I am one very happy customer. Love ❤️ the lovely bracelet..thanks so much!!!

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Cathy P
United States | 08 April 2023

Came on time, packed well, all in good shape and as described. Win/win!

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AOB
United States | 08 April 2023

My bracelet is very lovely and I bought it on sale for a great price. It matches my necklace (bought elsewhere) perfectly. I chose this bracelet because of price, Ross-Simons brand(previous experience), and the double safety clasp. Upon arrival I noticed that one of the safety clasp on my beautiful new bracelet was much weaker than the other. After less than a week of wear that clasp would no longer stay closed, a day later that clasp came completely off the bracelet. I could still use the bracelet with only one safety clasp but I picked this one because it had 2. I do have minor jewelry repair tools because I make my own jewelry. So I was able to reattach the clasp and tighten it to stay closed, in less than 10 minutes. But if you do not have the tools or experience, it would have required a trip to a jeweler that will work on silver and items you didn’t purchase from them, which is not as easy as it sounds. So I would recommend buying the extra repair insurance for repair or replacement.

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