lovely jewelry and shipping was fast

I purchased this bracelet to be certain it would not tarnish wearing it constantly like other companies merchandise. So far, the ankle bracelet purchased in December has not. I have my eye on the Sea Life bracelet but waiting to see. I really love the quality of the bracelets and hoping they are worth the price since 10/14k gold is expensive.

The earrings are of a much higher quality than I expected based on their price. And the pearls have a beautiful luster to them. Very happy.

I recently sold my jewelery to Ross simons and the process was so simple and amazing. The team did an awesome job. They send a video once they receive your items and give you the best prices. thank you again lexi

This was not my 1st experience with buying from Ross- Simons and I have never been disappointed with the quality of my products or service.

The item purchased is exactly as advertised and it made a wonderful 75Th bday gift! It arrived at the day and time promised. We’ve always been happy with our purchases from Ross-Simons. And the prices have always been reasonable!

Easy order, prompt delivery, good value, and my wife loves the piece.

Underwhelmed. Colors are not as vivid and it is smaller than as appears on Facebook

It was delivered so quickly !

I had a bracelet from them that I only had 2 months and broke. They gave me a partial refund. I purchased a new one giving them a second chance. That one broke within 7 months. I contacted them they said send it back and they could either repair or give me a refund. I shipped it back and they sent me a new bracelet. Upon opening it I could bend the gold with my finger nail. I contacted them for a refund. They said they would give me store credit and that’s the best they could do. I called they hung up on me the first time. Second time I got through the lady seemed annoyed with me. I finally got to speak to a “manager” and he basically said sorry a store credit was the best he could do. So now I’ve spent $500 don’t have a bracelet and I don’t want anything else from them due to quality. I thought I was buying a piece that could be passed down to my daughter but the supervisor said their stuff is only made to last about 6 months. Seems unacceptable to me. I would not recommend buying anything from them.

Love the picture of the ring, came and looks more like black and not sapphire. Still like it thou

Easy to order. Always kept up to date on order progress. Free shipping. What more could you want.

Received a great pair of earrings in record time.

having the customer service who are very knowledgeable and helpful when i call

I love it!!!!! I’ve already eyed my next purchases :))

The sapphire earrings are beautiful - very good quality! The ordering process was simple, shipping was prompt, and delivery was a day earlier than expected. I especially appreciated the email communications confirming the order and later providing shipping and tracking information. Overall, my experience with Ross Simons was outstanding and I'm looking forward to future purchases.

While easy online shopping and quick delivery the product was sub par. I purchased a wide band filigree gold ring $289 - its is insanely thin and pulled bending within 10 minutes of wearing. Extremely poor quality.

Best jewelry for great prices! I buy for myself and as gifts. I have spent here almost once a month. Totally worth it.

Beautiful, quality product. Received exactly on time! My wife chose it and loves it!

Beautiful and elegant