I never received the item

hihey boy S2 Max failel after only one hour of use, some gear drive or somthing...Tehey would not refund $736.00 cuz after 30 days purchased.. they replaced but took more then 30 days..difficult to get operating with phone locked and other electronic code,,, What a mistake purchase.Oh and too much speed wobble at slower speeds.

I bought an electric dirt bike Christmas. It is kept at our house for grandkids so has not been used but several weekends. The fly wheel is stripped and the back wheel does not turn. We were able to reach someone by phone. He suggested we email for replacement and help. I sent email June 1 and then sent msg via website. I have not gotten any response.

Great for short commute..but speed not going beyond 12mph

Easy purchasing process, timely delivery, outstanding quality of the scooter.

We ordered our scooters through the online store. The purchasing process was easy. The shipping process was smooth and we received our scooters in good condition. So far we are having a blast with the scooters and haven’t had any issues!

We’ve had a great experience with Hiboy. The customer service and products have been excellent.

Unos grandes profesionales

It arrived with a broken bell, which was fine, but then the engine broke entirely within a few weeks. Worse, despite promises I've had no new part mailed to me for weeks now. I want to return the broken scooter for a refund.

I recently purchased the Hiboy S2 Electric Scooter close to two years ago now, and I am absolutely thrilled with its performance and design. This scooter has exceeded my expectations in every way, earning it a well-deserved five-star rating. First and foremost, the performance of the Hiboy S2 is outstanding. The powerful motor delivers an impressive speed and acceleration, allowing me to effortlessly navigate through city streets and conquer inclines with ease. Hitting top speed of 19mph on straightaways and 22mph downhill. The battery life is exceptional, providing me with extended rides without the need for frequent charging. The range is fantastic, and I have never had any issues with the scooter's reliability. Not only does the Hiboy S2 excel in performance, but it also boasts a sleek and modern design. The attention to detail is remarkable, with its sturdy frame and high-quality construction. The scooter is lightweight for myself and foldable, making it incredibly convenient for commuting and storage. The LED headlight and taillight ensure visibility and safety, even during nighttime rides. One of the standout features of the Hiboy S2 is its user-friendly interface. The control panel is intuitive, allowing me to switch between different riding modes effortlessly. The responsive braking system provides a sense of security and control, enhancing the overall riding experience. Additionally, the scooter's app connectivity offers valuable features like speed tracking and battery status, adding a tech-savvy touch to the ride. I also enjoy the locking feature! I must also commend the Hiboy customer service team for their exceptional support! They promptly answered my questions and provided assistance whenever needed, ensuring a smooth and satisfying ownership experience. In conclusion, the Hiboy S2 Electric Scooter has proven to be a remarkable choice. Its outstanding performance, stylish design, and user-friendly features make it a top-tier electric scooter in the market. Whether you're an urban commuter or an adventure seeker, the Hiboy S2 is an excellent companion for my everyday rides and has saved me gas money. I highly recommend this electric scooter to anyone seeking a reliable, stylish, and thrilling mode of transportation. Note: This review is based on my personal experience with the Hiboy S2 Electric Scooter and may vary for different individuals.

Whole process is smooth and transparent. Product delivery was also on time!

Great products

Purchased refurbished Max3 scooter. Worked one day then had error code E8- needed new motor.Asked to fix myself when I refused offerred $30 to find a bike shop. Refuses to send me a new refurbished - I didn’t read the fine print. Son so disappointed. Still don’t have a working scooter 2 weeks after delivery.

I purchased a refurbished Max3 Electric scooter from HiBoy about 3 weeks ago. I am very impressed with the scooter overall. The scooter feels/looks a lot more durable than other electric scooters I’ve received. It’s quite a bit bigger than other electric scooters in that price range, which is great for my son who is a college student. Another selling point for me was the HiBoy Warranty, which was one of the best warranties for that price range. I’m very happy with my purchase!

Excellent customer service. Purchased the DK bike on Amazon and had a problem which was easily diagnosed and part was replaced after sending a video and answering some questions. My son is 7 and he rides this bike every day. The battery life is great- so happy- will definitely buy Hiboy products in the future. Highly recommended.

Fast service and a great product

Loving my new S2 scooter but unable to connect to app. Not a big deal tho. Runs great. I have a short commute to work and gym and home.

Great customer service!!

Very happy with Delivery time set up on bike was easy able to go camping and ride it very happy with the product looking forward to give you updates

the front disc is rattling and when i emailed the customer service they asked me to take it to a local shop instead of fixing it. Titan pro is nice but suspensions are stiff and the front handle is loose even after putting the screws at the right place