WatchMaxx.com

1762 Benson Ave, 11214, Brooklyn, US
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4.00
Based on 457 Reviews

5

68.49%

4

4.60%

3

2.41%

2

2.84%

1

21.66%
About WatchMaxx.com

WatchMaxx.com is a family owned business with over 20 years of experience selling fine watches, and has been selling investment-quality timepieces online since 2004. Today, WatchMaxx.com is among the leading online retailers of luxury watches.

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BigDaddy B
United States | 14 February 2025

Excellent Price, Excellent Shipping Time.

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Brian Tallman
United States | 09 February 2025

It took a while to source a watch that seemed to be in stock (based on the site listing). That being said, the process went smoothly, and I got a great price.

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William
United States | 08 February 2025

Great quality watch at a super reasonable price and quick delivery

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Zee Shan
Saudi Arabia | 06 February 2025

The order is well received. The duty was bit higher tho, but however it's a Brand New watch and well delivered. Totally legit and fast service. Thank you team watchmaxx.

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Jagan Mohan
Bahrain | 04 February 2025

I got the best price and fast delivery for a Hamilton Khaki Field Automatic black leather watch, which was more expensive at Jomashop at that time

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Ense
United States | 03 February 2025

Great price, fast shipment. Only recommendation is that wrist size info wasn’t something I saw as an input requirement until after I purchased. By the time I downloaded the ruler and was ready to provide my wrist size, the watch had already shipped. So, the leather band I received is a little larger than what I would have preferred.

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Masoud Varshosaz
Canada | 02 February 2025

Stay away from this company and extra charges! The company takes advantage of returning the watch even if you send it back untouched. They charged me for their shipping and ridiculous re-stocking of US$70! Also, I paid duty taxes and handling fees to UPS of $350+ in Canada and a shipping fee for returning the watch to them. They are ripping you off.

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Cesar Valero
United States | 21 January 2025

SCAM. My experience has been a disaster. It took them 30 days to ship the package... which never arrived. When I complained, they told me it would take 20 days for an internal investigation. I’m still without a watch, without my money, and without answers. It’s the closest thing to a scam.

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mohammed sami
France | 18 January 2025

i ordered a watch form them i received a ups package but there was no watch in the box only a fake rolex box with no card or a serial number so my lawyer will be writing to the prosecutor and the Fedreal Trade commission.

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Mike
United Kingdom | 17 January 2025

Great watch, fast delivery and good service.

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Jeffrey Benoit
United States | 16 January 2025

Purchased a Tag watch. Fair price for a gray market watch. I had it for a month, pulled the crown out to adjust time and it broke. I emailed them, the crown is not covered under their warranty. They offered to fix it for free using non OEM parts. I agreed to have them fix it, they said 3 months. It has now been 5 months and I have not got the watch back. I have emailed them, and have got the same reply, your watch is still being repaired with no time frame as to when I will see it. Honestly, I saved 1k off the dealer price, I should have just paid for retail and I would have avoided this. This has been an awful experience and Customer service is awful as well

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HJ C
United States | 15 January 2025

I purchased a Breitling AB0145211G1P3 watch from Watchmaxx.com on 12/02/2024, expecting a brand-new item. I ordered a new AB0145211G1P3 (blue strap) but received an AB0145211G1P1 (brown strap) with a mismatched blue strap. The engraved serial number confirms the model mismatch. The watch’s sticker was altered with a sharpie to falsely match the AB0145211G1P3 model. Missing Warranty/Serial Number Card: The watch came without its original warranty and serial number card. Watchmaxx concealed this in the purchase process. The watch was sealed with tape stating, "ABSOLUTELY NOT RETURNABLE IF REMOVED." I had to break the tape to read the serial number, jeopardizing my ability to return the watch. Breitling confirmed the watch was registered on 07/30/2024, proving it was preowned, despite Watchmaxx’s claims. Despite paying for next-day shipping, the watch was delayed due to an undisclosed "verification process." Watchmaxx swapped components from an AB0145211G1P1 to mimic an AB0145211G1P3. This substitution lowers resale value and affects authenticity. Risky Return Process: Watchmaxx offered a return with no restocking fee if the watch is in "new condition." However, removing the tape to verify the serial number likely disqualifies it as "new," making a return uncertain. The watch’s resale value is significantly lower due to the mismatched strap, altered sticker, and missing documentation. Warning to Other Customers: Watchmaxx engages in misleading practices, including concealing their unauthorized dealer status, altering products, and hiding critical details. Their policies favor the business at the buyer's expense. Exercise caution when purchasing high-value items from this seller. It’s like buying a new blue car, only to have the seller switch parts, alter records, and deliver it without proper documentation. The car’s value is drastically reduced, and the return process is stacked against you.

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Rob C
United States | 15 January 2025

Thx so much! What an easy way to buy a quality watch!

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Debra Milledge
United States | 13 January 2025

The watch looks good and delivery was good. Price affordable .

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David B
United States | 13 January 2025

The website was great. The sales staff worked with me on price. Shipping was prompt and to a secure location. I'll definitely use Watchmax next time

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D Reedy
United States | 10 January 2025

Outstanding customer service from Cherry, Thank you!!!

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Mario Soriano
United States | 09 January 2025

I received the watch in very good condition, The box was intact , I like the watch, deliver fast, and very good price plus discount. Thank you WatchMaxx

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GLS
United States | 05 January 2025

Great price, fast shipping

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david stone
United States | 02 January 2025

Quality products, and good prices

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Robert Gendreau
United States | 01 January 2025

I just purchased a Breitling B50 watch that arrived in perfect order overnight shipping. The watch is outstanding and came with all the necessary charging cables. This was my 4th watch purchase from WatchMaxx and everyone one of them has been flawless. I will be back for my next purchase. Thanks WatchMaxx!!

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